ZipRecruiter

Log In

2

Remote Computer Repair Jobs in Ocala, FL (NOW HIRING)

theITSC

Be Seen First

Remote IT Support (WFH Tech Advisor)

Ocala, FL · Remote

$45K - $65K/yr

The ITSC is seeking agents to provide telephone technical support for the organization's customers. The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.

All JobsComputer Repair JobsRemote Computer Repair JobsRemote Computer Repair Jobs in Ocala, FL

Remote Computer Repair information

See Ocala, FL salary details

$12

$18

$28

How much do remote computer repair jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for remote computer repair in Ocala, FL is $18.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.34 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a remote computer repair technician?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

Can a remote computer repair technician work from home?

Yes, remote computer repair technicians can work from home, providing support through remote access tools, phone, or email. They typically need technical skills, certifications, and reliable internet to diagnose and fix issues without being physically present at the client's location.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are the most commonly searched types of Computer Repair jobs in Ocala, FL? The most popular types of Computer Repair jobs in Ocala, FL are:
What are popular job titles related to Remote Computer Repair jobs in Ocala, FL? For Remote Computer Repair jobs in Ocala, FL, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Ocala, FL look for? The top searched job categories for Remote Computer Repair jobs in Ocala, FL are:
What cities near Ocala, FL are hiring for Remote Computer Repair jobs? Cities near Ocala, FL with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you

MSP Support Technician Remote in Florida

Delaney Computer Services, Inc.

Ocala, FL • On-site, Remote

$20 - $27.50/hr

Full-time

Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Delaney Computer Services (DCS) is seeking an experienced MSP Support Technician to join our growing team.
This is a fully remote position supporting clients throughout the United States from your home office in Florida. Most of your day will be spent troubleshooting client issues, responding to support requests, working on projects, and helping businesses keep their technology running smoothly.
We are looking for someone with real-world IT experience who can work independently, manage multiple priorities, and take ownership of issues from start to finish. The ideal candidate is comfortable supporting users remotely, troubleshooting complex technical problems, communicating directly with clients, and making informed decisions without requiring constant supervision.
At DCS, no two days are the same.
One day you may be resolving Microsoft 365 issues, troubleshooting network problems, and assisting users remotely. The next, you could be deploying cloud solutions, participating in infrastructure projects, or assisting with server migrations and technology upgrades.
Success in this role requires initiative, accountability, professionalism, and a strong desire to solve problems.
What You'll Do
Technical Support
  • Provide remote support for end users across multiple client environments.
  • Troubleshoot Microsoft 365, Windows, networking, hardware, software, and business application issues.
  • Resolve technical issues efficiently while maintaining excellent customer service.
  • Take ownership of tickets from initial contact through resolution.
Client Support
  • Support clients remotely through phone, email, and remote access tools.
  • Assist users with deployments, upgrades, migrations, and day-to-day technical issues.
  • Work directly with clients in professional business environments.
  • Build strong relationships through exceptional customer service.
Projects & Infrastructure
  • Assist with server, network, and cloud projects.
  • Participate in Microsoft 365 migrations, workstation deployments, and infrastructure upgrades.
  • Install and configure business technology solutions remotely.
  • Document work performed and maintain accurate records.
Proactive Support
  • Monitor client environments and respond to alerts.
  • Perform system maintenance and routine administrative tasks.
  • Identify recurring issues and recommend improvements.
  • Assist in maintaining secure and reliable client environments.

Requirements
  • Strong knowledge of desktops, networking, Microsoft 365, and end-user troubleshooting.
  • Experience working for an MSP preferred.
  • Experience with VoIP, VPNs, Microsoft 365, and remote support tools.
  • Strong customer service and communication skills.
  • Ability to work independently and solve problems in a fast-paced environment.
  • Reliable high-speed internet and dedicated home office.
  • Must reside in Florida.
  • Flexible schedule with availability for some evenings, weekends, and holidays.

Benefits
We offer a competitive benefits package that includes:
  • 401 (k) plan with company match of up to 4%
  • Paid time off
  • Company profit-sharing
  • Company-sponsored dental and vision coverage
  • Optional supplemental life, disability, and accident insurance available through payroll deduction
  • Pet insurance for one eligible cat or dog

Apply