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Remote Computer Repair Jobs in Gilbert, AZ (NOW HIRING)

System One

Customer Service Representative

Tempe, AZ · Remote

$20 - $22.73/hr

Remote - offsite Hours: 8am to 430pm CST, M - F Overview Leading medical technologies company ... Support a phone queue for repair inquiries while multitasking, i.e., answering support cases (via ...

System One

Customer Service Representative

Tempe, AZ · Remote

$20 - $22.73/hr

Remote - offsite Hours: 8am to 430pm CST, M - F Overview Leading medical technologies company ... Support a phone queue for repair inquiries while multitasking, i.e., answering support cases (via ...

Nexora Talent

Remote- Customer Experience Service

Mesa, AZ · Remote

$16 - $21.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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All JobsComputer Repair JobsRemote Computer Repair JobsRemote Computer Repair Jobs in Gilbert, AZ

Remote Computer Repair information

See Gilbert, AZ salary details

$12

$19

$30

How much do remote computer repair jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote computer repair in Gilbert, AZ is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $21.83 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a remote computer repair technician?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Gilbert, AZ?

For Remote Computer Repair jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Computer Repair jobs in Gilbert, AZ look for?

The top searched job categories for Remote Computer Repair jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Remote Computer Repair jobs?

Cities near Gilbert, AZ with the most Remote Computer Repair job openings:

Remote Computer Repair jobs near you

Customer Service Representative

Tempe, AZ • Remote

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

$20 - $22.73/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Job Title: Customer Service Representative Location: Tempe, AZ Type: Contract Compensation: $20–$22.73 per hour Work Model: Remote – offsite Hours: 8am to 430pm CST, M - F

Overview Leading medical technologies company looking for an experienced Customer Service Representative. Ideal candidates should have a High School Diploma and at least 2 years of experience.

Responsibilities • Serve as the primary point of contact for all customer and sales representative inquiries regarding repairs, providing comprehensive information on basic product details, service pricing, and available service options/processes • Support a phone queue for repair inquiries while multitasking, i.e., answering support cases (via email) for customers, Sales Representatives, and other field personnel • Provide Repair Estimates to customers to gain their approval or rejection on proceeding with Repair/Return (i.e., triage) orders, in accordance with business processes • Advise accounts on ProCare programs during repair approval/pricing confirmation calls • Work with cross-functional teams to prioritize urgent repair orders • Maintain meticulous documentation for each order; assist in team’s shared inbox • Manage repair order intake and repair approvals for assigned regions • Communicate guidelines and policies effectively with all internal and external customers. Escalate urgent situations to leadership when necessary • Enter complaint information in a timely manner for tracking and visibility • Maintain excellent customer service throughout all interactions • Timeliness, professionalism, and genuine care in interactions (via phone, in person, or email) will be key metrics for performance

Requirements • High School Diploma • 2+ years of customer service experience

**System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #558-Scientific

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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