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Remote Computer Repair Jobs in Florissant, MO (NOW HIRING)

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Remote Computer Repair information

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$11

$18

$27

How much do remote computer repair jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote computer repair in Florissant, MO is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $20.19 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a remote computer repair technician?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are the most commonly searched types of Computer Repair jobs in Florissant, MO?

The most popular types of Computer Repair jobs in Florissant, MO are:

What are popular job titles related to Remote Computer Repair jobs in Florissant, MO?

For Remote Computer Repair jobs in Florissant, MO, the most frequently searched job titles are:

What job categories do people searching Remote Computer Repair jobs in Florissant, MO look for?

The top searched job categories for Remote Computer Repair jobs in Florissant, MO are:

What cities near Florissant, MO are hiring for Remote Computer Repair jobs?

Cities near Florissant, MO with the most Remote Computer Repair job openings:

Remote Computer Repair jobs near you

Help Desk Technician I

Sunstar Insurance Group

Saint Louis, MO • Remote

$18.75 - $25.25/hr

Full-time

Posted 22 days ago

Job description

Our Technology team plays a vital role in that growth by delivering exceptional support, strengthening cybersecurity, driving innovation, and expanding the use of automation and Artificial Intelligence (AI) across the organization. We are seeking an IT Support Technician who enjoys solving problems, helping others, and exploring new technologies. This is not your typical help desk role. In addition to supporting employees and resolving technical issues, you'll have the opportunity to help shape how Sunstar leverages AI, automation, and modern workplace technologies to improve productivity and employee experience. This role is remote and location preferences are: Missouri, Arkansas and Tennessee.
We're looking for someone who is curious, customer-focused, and excited about technology's future. The ideal candidate enjoys learning, embraces innovation, and is eager to help build the next generation of technology solutions.
At Sunstar, you'll work alongside a collaborative Technology team, gain exposure to cutting-edge tools like Microsoft 365, Copilot, Power Platform, and AI-powered business solutions, and could make a meaningful impact in a fast-growing organization.
If you're passionate about technology, enjoy helping people succeed, and want to be part of a team that's driving the future of work, we'd love to hear from you.
What You'll Do
End User Support
  • Serve as the first point of contact for employee technology requests.
  • Diagnose and resolve hardware, software, device, account, and Microsoft 365 issues.
  • Provide remote support to employees across multiple locations.
  • Assist users with Microsoft Teams, Outlook, SharePoint, OneDrive, and other insurance industry business applications.
  • Escalate complex technical issues to senior staff or managed service partners when appropriate.
  • Follow up with users to ensure issues are fully resolved and customer expectations are exceeded.

Device & Account Administration
  • Configure and deploy computers, monitors, mobile devices, printers, and other technology equipment.
  • Assist with employee onboarding and workstation setup.
  • Support user account administration and access requests.
  • Assist with endpoint management, software deployment, and security-related tasks.

Documentation & Process Improvement
  • Document troubleshooting steps, resolutions, and support activities.
  • Contribute to internal knowledge base articles and standard operating procedures.
  • Identify recurring issues and recommend improvements to technology processes and user experience.

AI, Automation & Innovation
  • Support employees using Microsoft Copilot and other approved AI solutions.
  • Identify opportunities to automate repetitive processes and improve operational efficiency.
  • Build and maintain automation solutions using Microsoft Power Automate and related technologies.
  • Assist with developing, testing, and enhancing Microsoft Copilot Agents and other AI-powered business solutions.
  • Collaborate with business leaders to identify opportunities where AI and automation can improve productivity and service delivery.

We're Looking for Someone Who
  • Enjoys helping people and providing excellent customer service.
  • Is naturally curious and enjoys learning new technologies.
  • Can communicate technical concepts clearly to non-technical users.
  • Takes initiative and looks for ways to improve processes.
  • Is excited about AI, automation, and the future of technology.

Qualifications
Required
  • 1-3 years of Help Desk, Technical Support, Customer Service, or related IT experience.
  • Strong troubleshooting and problem-solving skills.
  • Working knowledge of Windows operating systems and Microsoft 365 applications.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Self-motivated with a willingness to learn and adapt to new technologies.
  • Strong customer service mindset and ability to work effectively as part of a team.

Preferred
  • Experience supporting Microsoft 365, Teams, SharePoint, Entra ID (Azure AD), and Intune.
  • Familiarity with cybersecurity best practices, MFA, and identity management.
  • Experience creating Microsoft Copilot Agents, Copilot Studio solutions, Power Automate workflows, or other business process automation solutions.
  • Familiarity with Microsoft Power Platform, including Power Automate, Power Apps, and Power BI.
  • Insurance industry experience is a plus but not required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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