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Remote Computer Repair Jobs in Fishers, IN (NOW HIRING)

Location Remote field service position that works remotely in the United States. Candidates living ... repair of equipment is great.) Basic understanding of AC/DC electrical systems, computer systems ...

Multi-Line Adjuster

Indianapolis, IN · On-site +1

$47.30K - $61.70K/yr

... either remote or in-office work Solid computer, mechanical aptitude, and multi-tasking skills ... repair facilities Must be able to obtain Texas all line adjusters license Annual Salary $32.05 ...

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Remote (United States only) Job Type: Full-Time or Compensation: Competitive hourly rate ... Computer or laptop that meets company security standards (provided by employee or Lifeboost ...

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Remote Computer Repair information

See Fishers, IN salary details

$12

$18

$28

How much do remote computer repair jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote computer repair in Fishers, IN is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Fishers, IN? For Remote Computer Repair jobs in Fishers, IN, the most frequently searched job titles are:
What cities near Fishers, IN are hiring for Remote Computer Repair jobs? Cities near Fishers, IN with the most Remote Computer Repair job openings:
Auto Reviewer Variable - Virtual & Desk

Auto Reviewer Variable - Virtual & Desk

Alacrity Solutions

Fishers, IN • On-site, Remote

$40K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 13 days ago


Alacrity Solutions rating

9.1

Company rating: 9.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

24th of 259 rated insurance


Job description

Description
Auto Reviewers will determine the scope and cost of auto repairs for damage caused by collision or other risks. The appraiser reviews shop estimates and/or photos of the damaged vehicle. and works to reach a mutually acceptable repair estimate with the repair facility based on client guidelines and industry standards.
Requirements
Essential Functions
  • Review repair assignments received from insurance carriers
  • Compare repair estimates with supporting documentation submitted by auto repair facilities
  • Analyze repair procedures, labor operations, and parts usage for accuracy and compliance
  • Apply carrier guidelines, industry standards, and best practices when rewriting estimates
  • Utilize estimating software to prepare and revise repair estimates
  • Communicate with repair facilities to discuss estimate discrepancies and negotiate agreed repair pricing
  • Complete estimate reviews and assemble reporting documentation for client submission
  • Maintain accurate and timely documentation within company systems
  • Meet individual and team productivity, quality, and cycle time goals
  • Ensure compliance with company policies, carrier requirements, and industry regulations
  • Provide professional customer service and maintain positive working relationships with repair facilities and clients
Competencies
  • Strong knowledge of collision repair processes and estimating procedures
  • Proficiency with CCC/Pathways estimating software or equivalent platforms (Audatex, Mitchell, WebEst, PenPro, etc.)
  • Excellent negotiation and communication skills
  • Strong attention to detail and analytical abilities
  • Effective time management and organizational skills
  • Ability to work independently and manage multiple assignments simultaneously
  • Problem-solving and decision-making skills
  • Computer proficiency and system navigation skills
  • Ability to interpret repair documentation, photos, and estimates accurately
  • Professionalism and customer service orientation

Work Environment
This position operates in a remote work-from-home environment requiring adherence to company security, privacy, and confidentiality protocols. Employees are required to maintain a professional and secure workspace free from distractions and unauthorized access.
Employees may be required to:
  • Use company-issued computer equipment and approved systems
  • Maintain a hardwired ethernet internet connection; Wi-Fi connections are not permitted
  • Ensure reliable high-speed internet service that meets company requirements
  • Follow all company data security, confidentiality, and clean desk policies
  • Work in a quiet and secure environment suitable for handling confidential insurance and customer information
  • Comply with insurance carrier and company security standards
  • Participate in virtual meetings, training sessions, and team collaboration activities
  • Work scheduled business hours with occasional overtime based on workload demands
Physical & Mental Demands
  • Prolonged periods of sitting and computer use
  • Frequent keyboarding, screen viewing, and telephone communication
  • Ability to review detailed repair estimates and documentation for extended periods
  • Ability to manage multiple assignments in a deadline-driven environment
  • Strong concentration and analytical focus required
  • Ability to communicate professionally during negotiations and dispute resolution conversations
Travel Required
  • Applicants will be required to travel to a designated training location for one week of onsite training at company expense
  • Following onsite training, employees will complete an additional two weeks of remote/work-from-home training
  • Total training duration is approximately three weeks
Required Education & Experience
  • High school diploma or equivalent required
  • At least 6 months' experience with CCC/Pathways estimating software or its equivalent (Audatex, Mitchell, WebEst, etc.)
  • Strong understanding of collision repair estimating practices and insurance repair procedures
  • Ability to accurately document estimate reviews and repair recommendations
Preferred Education & Experience
  • Additional insurance claims or collision repair industry experience preferred
  • Prior experience working directly with insurance carriers preferred
  • Associate degree or technical training in automotive collision repair preferred
  • Experience in virtual or desk review estimating environments preferred
Additional Eligibility Requirements
  • Current Appraiser, Adjuster, or I-CAR certification required
  • Ability to pass background screening and employment verification requirements
  • Ability to maintain confidentiality of client and carrier information
  • Reliable attendance and schedule flexibility required
  • Must comply with all company policies, procedures, and carrier guidelines

Affirmative Action/EEO Statement
Alacrity Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Good-Faith Estimate (including bonus or commission)
The posted compensation range represents an estimate and may include both base salary and variable components such as commission and performance-based bonuses. Total compensation will ultimately be determined based on the candidate's experience and qualifications.
General Description of Benefits
Alacrity Solutions offers a comprehensive benefits package, including but not limited to medical, dental, and vision coverage, paid time off, a health savings account, and an employee assistance program.
Work Schedule
Full Time, 80.00 hours per pay period (2 weeks)
How to Apply
Click the Apply button on this site. You will be linked to the Alacrity Solutions Career Page. Our career page can be found at https://www.alacritysolutions.com/about/careers/#current
Personal Information Retention Policy
Personal information will be retained for a minimum period of one year in accordance with applicable policies and regulatory requirements.
Post Closing Date
This position will be open for a minimum of three days and until a top applicant is identified.