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Remote Community Guide Jobs in Silver Spring, MD

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

About Us Our mission is to bring people together and connect them into a community to nurture each ... Use data-driven decisions to guide growth strategies and experiments. Viral Marketing: * Create and ...

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Remote Community Guide information

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How much do remote community guide jobs pay per hour?

As of May 29, 2026, the average hourly pay for remote community guide in Silver Spring, MD is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Community Guide, and why are they important?

To thrive as a Remote Community Guide, you need strong communication skills, experience in online community management, and a solid understanding of digital engagement strategies. Familiarity with community platforms like Discord, Slack, or Facebook Groups, as well as tools for moderation and analytics, is typically required. Empathy, conflict resolution, and proactive problem-solving are essential soft skills for building trust and fostering a positive community atmosphere. These skills and qualities are crucial for ensuring active participation, resolving issues efficiently, and maintaining a safe, welcoming online environment.

What are some common challenges faced by Remote Community Guides, and how can they effectively manage them?

Remote Community Guides often encounter challenges such as fostering engagement in a virtual environment, handling conflicts between members, and maintaining a positive and inclusive community culture. To manage these, Guides use clear communication, set community guidelines, and frequently interact with members through online events or discussions. Proactively addressing issues and being available across different time zones helps maintain trust and encourages active participation within the community.

What is a Remote Community Guide?

A Remote Community Guide is a professional who helps manage, support, and engage members of an online community from a remote location. They facilitate discussions, answer questions, enforce community guidelines, and help foster a positive, inclusive environment. Their role often includes moderating content, organizing virtual events, and providing resources to community members. Remote Community Guides use digital communication tools to connect with members and ensure that the community remains active and welcoming.

What is the difference between Remote Community Guide vs Remote Customer Support Specialist?

AspectRemote Community GuideRemote Customer Support Specialist
CredentialsBasic customer service skills, familiarity with community platformsCustomer service experience, communication skills
Work EnvironmentOnline community platforms, social media, forumsHelpdesk software, email, chat systems
Industry UsageCommunity engagement, social platforms, non-profitsRetail, tech, service industries
Search/Comparison IntentUnderstanding community engagement rolesCustomer support roles and skills

The Remote Community Guide focuses on engaging and managing online communities, often within social platforms or forums, requiring skills in moderation and community building. In contrast, a Remote Customer Support Specialist primarily handles customer inquiries via support channels, emphasizing communication and problem-solving skills. While both roles involve online interaction, the Community Guide centers on fostering community relationships, whereas the Customer Support Specialist concentrates on resolving customer issues.

What job categories do people searching Remote Community Guide jobs in Silver Spring, MD look for? The top searched job categories for Remote Community Guide jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Community Guide jobs? Cities near Silver Spring, MD with the most Remote Community Guide job openings:
Distinguished Engineer , Bank Tech (Remote- Eligible)

Distinguished Engineer , Bank Tech (Remote- Eligible)

Capital One

Mclean, VA • On-site, Remote

Full-time

Posted 6 days ago


Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

74th of 141 rated banks


Job description

Distinguished Engineer , Bank Tech (Remote- Eligible)

As a Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud.

You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions.

At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community.

Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.

In this role, you will work with our Platform Engineering organization to provide AI-enabled tools for pipeline optimization and deterministic transformation capabilities that dramatically improve developer workflow, quality, and reliability.

If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good.

About the Team:

The Capital One Acquisitions Technology organization owns the customer journey through customer account opening, decisioning, and onboarding for our Retail and Small Business banks.

As a Distinguished Engineer, you will lead the technical strategy for a large group of engineers and will be the lead architect overseeing a critical part of the company's continued growth. You'll help move us toward a more dynamically-driven application flow, championing server-driven UI and backend-for-frontend (BFF) patterns to ensure we can pivot at the speed of the market. You'll ensure we're building resilient, performant, and maintainable applications so we can deliver what our customers expect from us. And you'll guide our continued integration of AI into our entire software development lifecycle.

What you'll do:

  • Architectural Evolution: Drive the transition to a dynamically-driven architecture, utilizing SDUI and BFF patterns to decouple our front-end experiences from backend complexity.

  • Convergence Strategy: Act as the primary technical arbiter for our journey from line of business-specific tech stacks to determine where uniqueness provides value and where it creates technical debt.

  • AI-Augmented SDLC: Lead the charge in identifying and implementing AI-driven efficiencies across our software development lifecycle (SDLC) to accelerate delivery and improve code resilience.

  • Technical Execution: Guide the technical execution of a diverse project portfolio, collaborating with engineers specializing in everything ranging from distributed microservices to web and mobile applications to fraud and decisioning models.

  • Strategic Influence: Work cross-functionally with product and program management disciplines, and stakeholder and partners across Capital One to help optimize business outcomes while driving towards strong technology solutions

  • Promoting Learning: Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and leading system design and code review sessions.

  • Building our Brand: Help elevate the Capital One Distinguished Engineering community and establish yourself as a go-to resource on given technologies and technology-enabled capabilities.

  • Mentoring: Lead the way in creating next-generation talent, mentoring internal talent and actively recruiting external talent to bolster the Capital One tech talent pool.

Responsibilities:

  • Build awareness, increase knowledge and drive adoption of modern technologies, sharing consumer and engineering benefits to gain buy-in

  • Strike the right balance between lending expertise and providing an inclusive environment where others' ideas can be heard and championed; leverage expertise to grow skills in the broader Capital One team

  • Promote a culture of engineering excellence, using opportunities to reuse and inner source solutions where possible

  • Effectively communicate with and influence key stakeholders across the enterprise, at all levels of the organization

  • Operate as a trusted advisor for a specific technology, platform or capability domain, helping to shape use cases and implementation in an unified manner

  • Lead the way in creating next-generation talent for Tech, mentoring internal talent and actively recruiting external talent to bolster Capital One's Tech talent

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications

  • Bachelor's Degree

  • At least 7 years of experience in software engineering

  • At least 7 years of experience designing distributed systems, backend architecture, and API platforms

  • At least 5 years of experience with public cloud technologies

Preferred Qualifications:
  • Bachelor's or Master's Degree in Computer Science or a related field.

  • 10+ years of hands-on experience developing and architecting solutions on AWS.

  • Relevant professional certifications such as AWS Certified Solutions Architect - Professional or Snowflake/Databricks certifications (e.g., Certified SnowPro Advanced Architect).

  • 10+ years of professional experience coding in commonly used languages like Java, Python, Go, JavaScript/TypeScript, Swift, etc.

  • 8+ years of professional experience in the full lifecycle of system development, from conception through architecture, implementation, testing, deployment and production support.

  • Experience navigating and modernizing large-scale, non-greenfield environments with multiple languages and frameworks.

  • Deep understanding of BFF (Backend-for-Frontend) and Server-Driven UI architectures at scale.

  • Deep practical knowledge of Site Reliability Engineering (SRE) principles, chaos engineering, and advanced Observability tooling (e.g., OpenTelemetry, Prometheus, Tracing).

  • Proven track record of successfully merging or migrating disparate tech stacks following an acquisition or organizational shift.

  • Experience in implementing Artificial Intelligence or Artificial Intelligence-enabled solutions.

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $244,700 - $279,200 for Distinguished Engineer


McLean, VA: $269,100 - $307,200 for Distinguished Engineer


New York, NY: $293,600 - $335,100 for Distinguished Engineer









Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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