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Remote Community Guide Jobs in Novi, MI (NOW HIRING)

Manager Strategic Sourcing - Remote

Livonia, MI ยท Remote

$120K - $156K/yr

Purpose Accountable for leading, guiding & directing the functional responsibilities within an area ... community of practice. Oversee Vendor / Contract Labor Management including centralizing strategy ...

Manager Strategic Sourcing - Remote

Livonia, MI ยท On-site +1

$120K - $156K/yr

Purpose Accountable for leading, guiding & directing the functional responsibilities within an area ... community of practice. Oversee Vendor / Contract Labor Management including centralizing strategy ...

Manager Strategic Sourcing - Remote

Livonia, MI ยท Remote

$120K - $156K/yr

Purpose Accountable for leading, guiding & directing the functional responsibilities within an area ... community of practice. Oversee Vendor / Contract Labor Management including centralizing strategy ...

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Remote Community Guide information

See Novi, MI salary details

$6

$16

$27

How much do remote community guide jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote community guide in Novi, MI is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $19.86 per hour, depending on experience, location, and employer.

What is a Remote Community Guide?

A Remote Community Guide is a professional who helps manage, support, and engage members of an online community from a remote location. They facilitate discussions, answer questions, enforce community guidelines, and help foster a positive, inclusive environment. Their role often includes moderating content, organizing virtual events, and providing resources to community members. Remote Community Guides use digital communication tools to connect with members and ensure that the community remains active and welcoming.

What are some common challenges faced by Remote Community Guides, and how can they effectively manage them?

Remote Community Guides often encounter challenges such as fostering engagement in a virtual environment, handling conflicts between members, and maintaining a positive and inclusive community culture. To manage these, Guides use clear communication, set community guidelines, and frequently interact with members through online events or discussions. Proactively addressing issues and being available across different time zones helps maintain trust and encourages active participation within the community.

What are the key skills and qualifications needed to thrive as a Remote Community Guide, and why are they important?

To thrive as a Remote Community Guide, you need strong communication skills, experience in online community management, and a solid understanding of digital engagement strategies. Familiarity with community platforms like Discord, Slack, or Facebook Groups, as well as tools for moderation and analytics, is typically required. Empathy, conflict resolution, and proactive problem-solving are essential soft skills for building trust and fostering a positive community atmosphere. These skills and qualities are crucial for ensuring active participation, resolving issues efficiently, and maintaining a safe, welcoming online environment.

What is the difference between Remote Community Guide vs Remote Customer Support Specialist?

AspectRemote Community GuideRemote Customer Support Specialist
CredentialsBasic customer service skills, familiarity with community platformsCustomer service experience, communication skills
Work EnvironmentOnline community platforms, social media, forumsHelpdesk software, email, chat systems
Industry UsageCommunity engagement, social platforms, non-profitsRetail, tech, service industries
Search/Comparison IntentUnderstanding community engagement rolesCustomer support roles and skills

The Remote Community Guide focuses on engaging and managing online communities, often within social platforms or forums, requiring skills in moderation and community building. In contrast, a Remote Customer Support Specialist primarily handles customer inquiries via support channels, emphasizing communication and problem-solving skills. While both roles involve online interaction, the Community Guide centers on fostering community relationships, whereas the Customer Support Specialist concentrates on resolving customer issues.

What job categories do people searching Remote Community Guide jobs in Novi, MI look for? The top searched job categories for Remote Community Guide jobs in Novi, MI are:
What cities near Novi, MI are hiring for Remote Community Guide jobs? Cities near Novi, MI with the most Remote Community Guide job openings:
Account Executive, Absence & Disability Management

Account Executive, Absence & Disability Management

Lifeworks

Detroit, MI โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Business Development Director, Absence & Disability Management
TELUS Health | United States (Remote)
Who We Are
At TELUS Health, we're empowering individuals and organizations to live healthier, happier lives. By combining digital innovation, data-driven insights, and deep domain expertise, we deliver industry-leading health, wellness, and absence & disability management solutions across North America.
We're growing our Absence & Disability Management (ADM) business in the U.S. and are hiring a Business Development Director to help accelerate expansion across the small to mid-market segment.

The Opportunity

As a Business Development Director, Absence & Disability Management, you will play a critical role in driving new revenue and expanding TELUS Health's presence in the U.S. market. This is a hunter-focused sales role ideal for someone passionate about growth, lead generation, and building strong client relationships in a fast-evolving health solutions landscape.

You'll be responsible for identifying new opportunities, leading complex sales cycles, and collaborating with internal subject matter experts to deliver meaningful solutions that support employee health and workplace resilience.

What You'll Do

  • Develop and execute a targeted business development strategy for TELUS Health's Absence & Disability Management solutions
  • Drive lead generation and net-new opportunity creation within the U.S. small to mid-market segment
  • Own and manage the full sales cycle, including RFIs and RFPs, with support from internal subject matter experts
  • Build and maintain strong relationships with prospective clients and strategic partners
  • Identify and capitalize on up-sell and cross-sell opportunities across TELUS Health's broader portfolio
  • Strategically manage pipeline growth while prioritizing high-impact opportunities
  • Collaborate with internal teams to support integrated, multi-line-of-business client strategies
  • Represent TELUS Health at national sales initiatives, industry events, and client engagements

What You Bring

  • Bachelor's degree in Business or a related field, or equivalent experience
  • 5+ years of progressive business development or sales experience, with demonstrated success in lead generation and opportunity management
  • Experience selling into small to mid-market organizations
  • Strong business acumen and consultative selling approach
  • Ability to create and execute strategic business development plans
  • Excellent communication, relationship-building, and stakeholder management skills
  • Strong organizational skills, professional maturity, and comfort operating in a growth-driven environment

Preferred / Nice to Have (in one of the 2 noted)

  • 5+ years experience in Absence & Disability Management, group benefits, workers' compensation, occupational health, or employee health and wellbeing solutions
  • 5+ experience selling health, HR, or benefits-related solutions in the U.S. market

Location & Structure

  • Location: U.S.-based (remote)
  • Territory: Segment-based (small to mid-market), not tied to a specific geography
  • Compensation Structure: Base + variable compensation, with a strong emphasis on performance and growth outcomes

Why Work at TELUS Health

At TELUS Health, our purpose-driven culture sets us apart. We care deeply about our people, our customers, and the communities we serve.

What we offer:

  • Competitive base salary and performance-based variable compensation
  • Comprehensive health, dental, vision, and mental health benefits
  • Generous vacation and paid time off programs
  • Retirement savings programs with company matching
  • Employee and family assistance programs
  • Flexibility to work remotely within the U.S.
  • Ongoing learning, development, and career growth opportunities
  • A collaborative, inclusive culture where your impact is valued

Join a team where your work directly contributes to healthier workplaces and better lives - and where growth, accountability, and purpose go hand in hand.
#LI-JG1

#TELUSHealth

#lifeatTELUS

#ADM

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.