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Description

This position is NOT Software Applications

Summary:

We are seeking an Application Engineer who provides advanced technical expertise to support customers, sales teams, and internal departments. This role handles complex applications, develops engineered solutions, and leads the technical discussions with customers. The position requires deep product knowledge, strong problem-solving skills, and the ability to mentor junior team members while ensuring high-quality technical proposals and support throughout the sales and project cycle.

Key Responsibilities:

• Review complex customer specifications, drawings, and requirements to develop accurate and feasible product solutions.
• Serve as a technical expert for internal teams and key customers, providing guidance on product capabilities, system applications, and integration.
• Create detailed technical proposals, product configurations, and supporting documentation for large or complex projects.
• Collaborate with sales, engineering, manufacturing, and product management to ensure proposed solutions align with company capabilities and customer needs.
• Recommend alternative designs, cost-effective options, or custom solutions to support customer requirements.
• Support pre-sales activities, including customer presentations, meetings, and technical Q&A sessions.
• Troubleshoot advanced application challenges and assist with resolving customer technical issues.
• Lead or contribute to continuous improvement initiatives for tools, templates, workflows, and application processes.
• Prepare and review submittals, manuals, drawings, and other technical documentation.
• Stay current on industry trends, competitor offerings, product updates, and emerging technologies.
• Provide mentorship, guidance, and training to junior Applications Engineers.

Required Qualifications:

• Bachelor's degree in engineering (Electrical, Mechanical, Industrial, or related field) or equivalent technical experience
• 5+ years of experience in applications engineering, sales engineering, technical support, or related technical role
• Must have design and/or field service experience
• Strong ability to interpret engineering drawings, specifications, and technical requirements
• Proven experience supporting complex or engineered-to-order product solutions
• Excellent communication, customer-facing, and presentation skills
• Strong analytical and problem-solving abilities
• Proficiency with Microsoft Office and experience with ERP, CRM, or quoting systems
• Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment

Preferred Qualifications:

• Experience in manufacturing, electrical power distribution, automation, controls, or industrial equipment
• Knowledge of applicable industry codes, standards, and certification requirements
• Advanced skills with CAD software (AutoCAD, SolidWorks) or technical drawing review
• Experience developing technical documentation, tools, or training materials
• Familiarity with pricing strategies, value engineering, and cost estimation
• Leadership or mentoring experience
• Preferred experience with LV/MV 480V +

Skills and Competencies:

Technical Expertise

• Analytical Thinking & Problem-Solving
• Customer Service & Communication Skills
• Cross-Functional Collaboration
• Attention to Detail
• Project & Time Management
• Engineering Documentation & Technical Writing
• Continuous Improvement Mindset
• Product & Industry Knowledge
• Mentorship & Leadership Capability

Disclaimer: The statements above are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, or skills required. Forgent Power reserves the right to modify, interpret, or apply this job description as needed.

Equal Employment Opportunity Statement: Forgent Power is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected class.

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