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Remote Cloud Support Jobs in Santa Rosa, CA (NOW HIRING)

Lead Character Artist

Novato, CA · Remote

$150K - $180K/yr

As a Lead Character Artist at Cloud Chamber, under the supervision of the Art Director, you will play a key role in establishing the overall visual quality bar and guidelines for character

Lead Animator

Novato, CA · Remote

$123K - $182K/yr

As a Lead Gameplay Animator at Cloud Chamber, you will join our talented development team to help shape the character performance and movement systems of our project. In this role, you'll collaborate

Senior Salesforce Engineer

Bodega Bay, CA · Remote

$128K - $157K/yr

Job Role Senior Salesforce Engineer Location Remote Duration 4+ Months C2H Interview type Video Required skills * 4-5 years of hands-on Salesforce experience (i.e. Sales Cloud, Service Cloud, Field

Software Engineer

Petaluma, CA · Remote

$125K - $150K/hr

Lilitab, a subsidiary of GCX Corporation, is a leading provider of innovative tablet kiosk and mounting solutions for enterprise use. Our patented technologies, including the MagDOCK system, enable

Lead Character Artist

Novato, CA · Remote

$150K - $180K/yr

As a Lead Character Artist at Cloud Chamber, under the supervision of the Art Director, you will play a key role in establishing the overall visual quality bar and guidelines for character

It's exciting to work for a company that makes the world measurably better. We're committed to bringing safety, quality, and customer focus to the business of advanced ceramics manufacturing. Job

Senior Director, AI

Bodega Bay, CA · On-site +1

$257K - $402K/yr

Agility's commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers--tackling physically demanding and repetitive tasks while enabling

Construction is the second-largest industry in the world--nearly 4x the size of SaaS--yet it still operates without the automated feedback loops that modern software teams rely on. Without real-time

Construction is the second-largest industry in the world--nearly 4x the size of SaaS--yet it still operates without the automated feedback loops that modern software teams rely on. Without real-time

Remote Cloud Support information

See Santa Rosa, CA salary details

$25

$68

$95

How much do remote cloud support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote cloud support in Santa Rosa, CA is $68.75, according to ZipRecruiter salary data. Most workers in this role earn between $58.61 and $78.32 per hour, depending on experience, location, and employer.

What is a remote cloud support?

A Remote Cloud Support job involves assisting customers or clients with issues related to cloud-based services and infrastructure, all while working from a remote location. Professionals in this role troubleshoot technical problems, provide guidance on cloud tools, and help manage cloud resources such as servers, storage, and applications. They often interact with customers via email, chat, or phone, and may also work with various cloud platforms like AWS, Azure, or Google Cloud. Strong communication and problem-solving skills are essential, along with a solid understanding of cloud technologies.

What are the key skills and qualifications needed to thrive as a remote cloud support?

To thrive as a Remote Cloud Support specialist, you need a solid understanding of cloud computing platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and often a degree in computer science or a related field. Familiarity with cloud management tools, ticketing systems, and relevant certifications like AWS Certified Solutions Architect or CompTIA Cloud+ is typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and maintain strong relationships. These skills ensure effective resolution of technical challenges, high customer satisfaction, and reliable cloud service delivery in a remote work environment.

What are some common challenges faced by remote cloud support, and how can they be managed?

Remote Cloud Support professionals often encounter challenges such as troubleshooting complex cloud infrastructure issues without direct, on-site access and collaborating across time zones with global teams. To manage these, strong communication skills and proficiency with remote diagnostic tools are essential. Staying updated with evolving cloud technologies and practicing proactive problem-solving can also help in addressing technical issues efficiently. Building good relationships with both clients and internal teams ensures smoother collaboration and more effective support.

What is the difference between Remote Cloud Support vs Remote Cloud Engineer?

AspectRemote Cloud SupportRemote Cloud Engineer
CertificationsCloud certifications (e.g., AWS, Azure) often preferredSimilar certifications, with additional focus on architecture and development
Work EnvironmentCustomer support, troubleshooting, and issue resolutionDesigning, deploying, and maintaining cloud infrastructure
Employer & Industry UsageIT service providers, cloud service companiesTech companies, cloud service providers, enterprise IT teams
Search & Comparison IntentUnderstanding support roles in cloud servicesExploring cloud infrastructure development and deployment

Remote Cloud Support focuses on assisting clients with troubleshooting and resolving cloud-related issues, often in a customer support capacity. Remote Cloud Engineers design, implement, and maintain cloud infrastructure, requiring more technical expertise. While both roles involve cloud platforms and certifications, their core responsibilities and work environments differ significantly.

What are popular job titles related to Remote Cloud Support jobs in Santa Rosa, CA?

For Remote Cloud Support jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Remote Cloud Support jobs in Santa Rosa, CA look for?

The top searched job categories for Remote Cloud Support jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Remote Cloud Support jobs?

Cities near Santa Rosa, CA with the most Remote Cloud Support job openings:

Lead Character Artist

Novato, CA • Remote

$150K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

As a Lead Character Artist at Cloud Chamber, under the supervision of the Art Director, you will play a key role in establishing the overall visual quality bar and guidelines for character development on the project. In this role, you'll lead a team of artists to achieve their full potential, collaborate with a passionate group of game developers to craft compelling stylized character assets that support our aesthetic, meet technical requirements, and gameplay needs, ultimately bringing the richly imagined world of BioShock to life. 

What You'll Do:

  • Manage, coach, and mentor a team of character artists to support their career growth, development, and artistic output.
  • Set artistic standards in Unreal Engine, build exemplary reference assets, and establish clear workflows to ensure consistent quality.
  • Work closely with Directors, Leads, Concept, Environment, Design, Gameplay, and Animation teams to prototype assets and ensure character specifications align with project goals.
  • Collaborate with the Art Director and Outsourcing Manager to assign and schedule character assets for external development partners.
  • Contribute to material pipelines, track team output, supervise bug distribution, and provide input on custom tools and software.

What We'll Do Together:

At Cloud Chamber, we are champions of high standards, pushing for progress and embracing change. We will work closely and constructively across design, art, engineering, animation, and audio teams to realize our creative ambitions. Together, we will stay current on technological advancements and identify solutions to overcome developmental obstacles to deliver a world-class AAA experience.

Skills & Experiences:

  • 10+ years of professional experience in the video game industry, with 2 or more shipped titles as a character artist (preferably on a first-person title).
  • Proven success managing, guiding, and mentoring a team of character artists.
  • Expert proficiency in 3D creation tools including 3ds Max, Maya, ZBrush, Substance Painter, Marvelous Designer, and Unreal Engine.
  • Mastery of the PBR pipeline for texture creation, including baking tools, Substance Painter, and Photoshop.
  • Exceptional background in traditional art with an expert understanding of human anatomy, composition, proportion, volume, light, and color.

Who You Are:

  • A reliable, positive force multiplier, actively seeking opportunities to integrate work across disciplines and contribute to a healthy, supportive team environment.
  • A solid communicator with excellent written and verbal communication skills, with the ability to articulate complex ideas clearly, package information for diverse audiences, and deliver difficult feedback with empathy and professionalism.
  • Experienced in working in cross-disciplinary teams with strong communication skills.
  • Persistent and self-motivated with a proactive mindset.
  • Able to maintain effectiveness and quality under pressure, ambiguity, and fast-changing priorities.
  • An active listener able to build and maintain trust-based relationships across all levels of the organization, understand differing perspectives, and navigate organizational complexity with tact and emotional intelligence.
  • Highly open to feedback and direction, possessing a desire to learn new skills, and capable of producing quick, quality revisions based on new insights or constraints.
  • Strong ownership of tasks, striving to drive work forward autonomously while maintaining a critical eye for detail and organization, ensuring high standards of quality.
  • Dedicated to upholding Cloud Chamber's core values, contributing to a positive and respectful company culture while striving for excellence in all endeavors.

Who We Are:

At Cloud Chamber we strive to make BioShock games that move people: evocative, immersive, and meaningful experiences that stay with you long after you've rolled credits. Great games are born from great collaborations, supported by a culture that brings out the best in our teams. We work openly, learn through play, take ownership, push ourselves to be better, and deliver for our players.

#LI-Remote

The pay range for this position in California at the start of employment is expected to be between $150,400 and $180,000 USD per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company's discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

For candidates located in Quebec:
This position requires professional proficiency in both French and English. Proficiency in English is required to collaborate with our U.S. teams and international partners, as well as to handle specialized technical documentation (reading, writing, and communication).