ZipRecruiter

Log In

2

Remote Cloud Support Jobs in Boston, MA (NOW HIRING)

EBSCO

Sr Cloud Platform Engineer

Ipswich, MA · On-site +1

$66.25 - $86.25/hr

... remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking ... At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives ...

EBSCO

Sr Cloud Platform Engineer

Ipswich, MA · On-site +1

$124K - $177K/yr

... remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking ... At EBSCO, were driven to inspire, empower and support research. Our mission is to transform lives ...

Charles River Associates

Hybrid Cloud Architect

Boston, MA · On-site +1

$70.50 - $90/hr

Support the adoption of automation tools (e.g., Ansible, Terraform) for cloud provisioning, configuration, and management. Work with the Automation Engineer to standardize hybrid workflows.

American Tower Corporation

Cloud Engineer

Westborough, MA · On-site +1

$57.50 - $76.75/hr

... that support connectivity and opportunity, focused on achieving our vision of Building a More ... A minimum of 4 years of cloud engineering experience with a strong focus on Microsoft Azure ...

GEI Consultants

IT Cloud Architect

Wakefield, MA · On-site +1

$120K - $150K/yr

As an IT Cloud Architect for GEI, you will serve as a strategic technical leader responsible for ... As an employee-owned company, our employees support our flat leadership structure, have a say in ...

TEKsystems

Lead Cloud Infrastructure Engineer

Cambridge, MA · Remote

$118K - $155K/yr

Experience supporting hybrid infrastructure environments spanning cloud, compute and hosting, identity, networking, remote access, backup, disaster recovery, and infrastructure monitoring ...

Wsgr

Principal Cloud Infrastructure Engineer

Boston, MA · On-site +1

$147K - $198K/yr

This role can be hybrid or virtual/remote. Essential Duties and Responsibilities: * Act as the ... support, and vendor roadmaps. * Perform root cause analysis to quickly recover from service ...

next page

Showing results 1-20

All JobsCloud Support JobsRemote Cloud Support JobsRemote Cloud Support Jobs in Boston, MA

Remote Cloud Support information

See Boston, MA salary details

$25

$68

$94

How much do remote cloud support jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote cloud support in Boston, MA is $68.32, according to ZipRecruiter salary data. Most workers in this role earn between $58.22 and $77.84 per hour, depending on experience, location, and employer.

What is a remote cloud support?

A Remote Cloud Support job involves assisting customers or clients with issues related to cloud-based services and infrastructure, all while working from a remote location. Professionals in this role troubleshoot technical problems, provide guidance on cloud tools, and help manage cloud resources such as servers, storage, and applications. They often interact with customers via email, chat, or phone, and may also work with various cloud platforms like AWS, Azure, or Google Cloud. Strong communication and problem-solving skills are essential, along with a solid understanding of cloud technologies.

What are the key skills and qualifications needed to thrive as a remote cloud support?

To thrive as a Remote Cloud Support specialist, you need a solid understanding of cloud computing platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and often a degree in computer science or a related field. Familiarity with cloud management tools, ticketing systems, and relevant certifications like AWS Certified Solutions Architect or CompTIA Cloud+ is typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and maintain strong relationships. These skills ensure effective resolution of technical challenges, high customer satisfaction, and reliable cloud service delivery in a remote work environment.

What are some common challenges faced by remote cloud support, and how can they be managed?

Remote Cloud Support professionals often encounter challenges such as troubleshooting complex cloud infrastructure issues without direct, on-site access and collaborating across time zones with global teams. To manage these, strong communication skills and proficiency with remote diagnostic tools are essential. Staying updated with evolving cloud technologies and practicing proactive problem-solving can also help in addressing technical issues efficiently. Building good relationships with both clients and internal teams ensures smoother collaboration and more effective support.

What is the difference between Remote Cloud Support vs Remote Cloud Engineer?

AspectRemote Cloud SupportRemote Cloud Engineer
CertificationsCloud certifications (e.g., AWS, Azure) often preferredSimilar certifications, with additional focus on architecture and development
Work EnvironmentCustomer support, troubleshooting, and issue resolutionDesigning, deploying, and maintaining cloud infrastructure
Employer & Industry UsageIT service providers, cloud service companiesTech companies, cloud service providers, enterprise IT teams
Search & Comparison IntentUnderstanding support roles in cloud servicesExploring cloud infrastructure development and deployment

Remote Cloud Support focuses on assisting clients with troubleshooting and resolving cloud-related issues, often in a customer support capacity. Remote Cloud Engineers design, implement, and maintain cloud infrastructure, requiring more technical expertise. While both roles involve cloud platforms and certifications, their core responsibilities and work environments differ significantly.

What are the most commonly searched types of Cloud Support jobs in Boston, MA?

The most popular types of Cloud Support jobs in Boston, MA are:

What are popular job titles related to Remote Cloud Support jobs in Boston, MA?

For Remote Cloud Support jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Cloud Support jobs in Boston, MA look for?

The top searched job categories for Remote Cloud Support jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Cloud Support jobs?

Cities near Boston, MA with the most Remote Cloud Support job openings:

Remote Cloud Support jobs near you

URGENT NEED - Azure Cloud Engineer - 100% REMOTE - GC/USC - Massachusetts - Locals - 100% Remote

Boston, MA • On-site, Remote

Navtech, Inc.
Civil Engineering Construction • 11 - 50 employees
Learn more about Navtech, Inc.external

$60.75 - $81.25/hr

Contractor

Re-posted 23 days ago

Job description

I have an opportunity for a " Azure Cloud Engineer - 100% REMOTE " and I am looking for a candidate who can join Immediately if you are interested, reply to me with your updated resume or if you could refer someone I would really appreciate it.
Position : Azure Cloud Engineer
Location : Boston, MA - 100% Remote
Duration : 6+ Months Contract
Visa :USC/ GC ONLY
Work Type : C2C /W2
Good to have: Checkpoint firewall knowledge
Job Description:
We are seeking a skilled Azure Cloud Engineer to join our team and help design, implement, and maintain cloud solutions on the Microsoft Azure platform. The ideal candidate will have a strong background in cloud computing, infrastructure as code, and a deep understanding of Azure services. This role will involve collaborating with cross-functional teams to ensure the reliability, security, and scalability of our cloud infrastructure.
Qualifications:
Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).
Proven experience in designing, deploying, and managing Azure-based solutions.
Proficiency in infrastructure as code (IaC) and experience with tools like Terraform, ARM templates, or Azure DevOps pipelines.
Strong knowledge of Azure services, including virtual machines, storage, networking, and security.
Familiarity with cloud security best practices and compliance standards.
Excellent problem-solving and troubleshooting skills.
Strong communication and collaboration skills.
Ability to work independently and as part of a team.
Regards,
Alex . K
NAVTECH INC
P : (224) 348-1340 E : Alex@navtechusa.com
1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008
www.Navtechusa.com E-Verified Company.
Navtech logo

About Navtech

Sourced by ZipRecruiter

Industry

Civil engineering construction

Company size

11 - 50 Employees

Headquarters location

New Bloomfield, PA, US

Year founded

1996

View All Navtech Jobs

Apply