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Remote Cloud Support Jobs in Tennessee (NOW HIRING)

Aston Carter

Remote Medical Coder

Memphis, TN · On-site +1

$75/hr

Analyze, score, and compare model outputs to support ongoing AI development and performance ... Comfortable using common workplace technologies, including cloud-based collaboration platforms ...

Revecore

Senior Cloud DevOps Engineer

Franklin, TN · Remote

$125K - $161K/yr

Remote - USA The Senior DevOps Cloud Engineer will design, implement, and maintain scalable, secure, and reliable cloud infrastructure to support Revecore's applications. This role will focus on ...

Motorola

Senior DevOps Engineer (US REMOTE)

Brentwood, TN · Remote

$140K - $170K/yr

Design, develop, and maintain scalable cloud infrastructure * Automate deployment, scaling and ... Provision and support configuration of relational databases with an emphasis on high availability ...

Humana

Cyber Security Engineer

Nashville, TN · On-site +1

Support Azure/GCP/AWS cloud security controls, policy development, deployment pipelines, and ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Cyber Security Engineer

Nashville, TN · On-site +1

Support Azure/GCP/AWS cloud security controls, policy development, deployment pipelines, and ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Cyber Security Engineer

Nashville, TN · On-site +1

Support Azure/GCP/AWS cloud security controls, policy development, deployment pipelines, and ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

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All JobsCloud Support JobsRemote Cloud Support JobsRemote Cloud Support Jobs in Tennessee

Remote Cloud Support information

What is a remote cloud support?

A Remote Cloud Support job involves assisting customers or clients with issues related to cloud-based services and infrastructure, all while working from a remote location. Professionals in this role troubleshoot technical problems, provide guidance on cloud tools, and help manage cloud resources such as servers, storage, and applications. They often interact with customers via email, chat, or phone, and may also work with various cloud platforms like AWS, Azure, or Google Cloud. Strong communication and problem-solving skills are essential, along with a solid understanding of cloud technologies.

What are the key skills and qualifications needed to thrive as a remote cloud support?

To thrive as a Remote Cloud Support specialist, you need a solid understanding of cloud computing platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and often a degree in computer science or a related field. Familiarity with cloud management tools, ticketing systems, and relevant certifications like AWS Certified Solutions Architect or CompTIA Cloud+ is typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and maintain strong relationships. These skills ensure effective resolution of technical challenges, high customer satisfaction, and reliable cloud service delivery in a remote work environment.

What are some common challenges faced by remote cloud support, and how can they be managed?

Remote Cloud Support professionals often encounter challenges such as troubleshooting complex cloud infrastructure issues without direct, on-site access and collaborating across time zones with global teams. To manage these, strong communication skills and proficiency with remote diagnostic tools are essential. Staying updated with evolving cloud technologies and practicing proactive problem-solving can also help in addressing technical issues efficiently. Building good relationships with both clients and internal teams ensures smoother collaboration and more effective support.

What is the difference between Remote Cloud Support vs Remote Cloud Engineer?

AspectRemote Cloud SupportRemote Cloud Engineer
CertificationsCloud certifications (e.g., AWS, Azure) often preferredSimilar certifications, with additional focus on architecture and development
Work EnvironmentCustomer support, troubleshooting, and issue resolutionDesigning, deploying, and maintaining cloud infrastructure
Employer & Industry UsageIT service providers, cloud service companiesTech companies, cloud service providers, enterprise IT teams
Search & Comparison IntentUnderstanding support roles in cloud servicesExploring cloud infrastructure development and deployment

Remote Cloud Support focuses on assisting clients with troubleshooting and resolving cloud-related issues, often in a customer support capacity. Remote Cloud Engineers design, implement, and maintain cloud infrastructure, requiring more technical expertise. While both roles involve cloud platforms and certifications, their core responsibilities and work environments differ significantly.

What are the most commonly searched types of Cloud Support jobs in Tennessee?

The most popular types of Cloud Support jobs in Tennessee are:

What are popular job titles related to Remote Cloud Support jobs in Tennessee?

For Remote Cloud Support jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Cloud Support jobs in Tennessee look for?

The top searched job categories for Remote Cloud Support jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Cloud Support jobs?

Cities in Tennessee with the most Remote Cloud Support job openings:

Remote Cloud Support jobs near you
Infographic showing various Remote Cloud Support job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Principal AI Infrastructure & Cloud Engineer

Chattanooga, TN • On-site, Remote

BlueCross BlueShield of Tennessee
Insurance Services • 5 - 10K employees
Learn more about BlueCross BlueShield of Tennesseeexternal

$50.75 - $67.75/hr

Full-time

Re-posted 23 hours ago

Job description

The Cloud Enablement & Engineering Team at BlueCross BlueShield of Tennessee is hiring a Principal AI Infrastructure & Cloud Engineer. In this fully remote role, you will develop target-state architectures, define enterprise platform strategies, and guide product and engineering teams in delivering scalable, secure, and business-aligned cloud and AI solutions.
Notes:
  • While this is a remote role, travel to our Chattanooga, TN headquarters will be required for final interviews.
  • We are unable to hire candidates who live in NY, NJ, NJ, CA or MA.
  • Sponsorship is not available for this role.

Job Responsibilities:
  • Provide subject matter expertise on cloud architecture and cloud infrastructure engineering to other IT and business teams.
  • Collaborates with various teams across the organizations including Product Management, Architecture, Software Engineering, and Infrastructure to operationalize DevOps processes and tools.
  • Interpret technical requirements into business requirements and communicate risks to relevant stakeholders ranging from business leaders to engineers.
  • Provide succinct diagrams such as high-level design and low-level design documents and workflows and able to present to senior leadership as well as technical teams.
  • Work with Reliability Engineering teams to implement cloud specific monitoring tools.
  • Work through the project life cycle from design, implementation, cutover, hyper care and operation transition.
  • Participate in problem solving, troubleshooting and level 3 engineering support of infrastructure and applications as needed.

Job Qualifications:
Education
  • Bachelor's degree in Computer Science or related field or equivalent years of experience is required.

Experience
  • 8 years - Infrastructure Cloud Infrastructure and Software Engineering experience.
  • Experience with infrastructure cloud engineering and establishing cloud strategy and architecture at an enterprise level.
  • Experience leading large-scale Azure/AWS/GCP migrations and Azure Cloud project delivery, i.e., responsible for cloud project deliverables, technical and architecture oversight, project delivery approach, delivery performance - working with delivery and PM teams.
  • Experience in Automation and Development best practices related to Cloud application modernization.
  • Experience with enterprise network design including segmentation models, encryption, logging and monitoring.
  • Experience with firewalls, network authentication controls, and Linux/Windows operating systems.
  • Experience with logging and monitoring tools such as Splunk, New Relic, Logstash, CloudTrail.

Skills/Certifications
  • Deep understanding of Azure (preferred) and/ or AWS experience is required.
  • Strong knowledge of various aspects of CI/CD practices: Infrastructure
  • Automation, Application Build and Deployment Automation using various leading tools.
  • Understanding of Docker/Kubernetes for managing container-based images, their deployment via Kubernetes based services, DNS/DDI, networking management
  • Knowledge of Terraform/Ansible, GIT based products (GitHub, Bitbucket), Azure DevOps/Jenkins, etc., for building pipeline.
  • Understanding of cloud security architectures for cloud/hybrid systems.
  • Strong troubleshooting skills.
  • Strong analytical and communication skills.
  • Excellent communication, presentation, architectural articulation, and leadership skills.
  • Be able to work with teams with varying levels of technical backgrounds and experiences

Number of Openings Available
1
Worker Type:
Employee
Company:
BCBST BlueCross BlueShield of Tennessee, Inc.
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

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