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Remote Cloud Support Jobs in Kentucky (NOW HIRING)

Patientco

Technical Support Specialist

Louisville, KY · On-site +1

Experience with ticketing systems (e.g., Salesforce Service Cloud, Zendesk) and remote support tools. * Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Humana

Cyber Security Engineer

Louisville, KY · On-site +1

Support Azure/GCP/AWS cloud security controls, policy development, deployment pipelines, and ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Cyber Security Engineer

Louisville, KY · On-site +1

Support Azure/GCP/AWS cloud security controls, policy development, deployment pipelines, and ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

Humana

Cyber Security Engineer

Louisville, KY · On-site +1

Support Azure/GCP/AWS cloud security controls, policy development, deployment pipelines, and ... Travel: While this is a remote position, occasional travel to Humana's offices for training or ...

NTT DATA Services

Epic Analyst-REMOTE

Bowling Green, KY · Remote

$78K - $164K/yr

... build and support. Demonstrates a service philosophy in all interactions with clinicians and ... care cloud hosting, integration and interoperability, clinical and claims application ...

NTT DATA Services

Epic Analyst-REMOTE

Bowling Green, KY · On-site +1

$78K - $164K/yr

... build and support. Demonstrates a service philosophy in all interactions with clinicians and ... care cloud hosting, integration and interoperability, clinical and claims application ...

NTT DATA Services

Epic Analyst-REMOTE

Bowling Green, KY · Remote

$78K - $164K/yr

... build and support. Demonstrates a service philosophy in all interactions with clinicians and ... care cloud hosting, integration and interoperability, clinical and claims application ...

Private Label Staff

Senior Salesforce Specialist

Florence, KY · On-site +1

$124K - $152K/yr

While the position will begin as fully remote, candidates should be comfortable transitioning to a ... Support and enhance Certinia (formerly FinancialForce) functionality, configurations, and workflows

ASSA ABLOY

Lead Software Engineer

Nicholasville, KY · On-site +1

This role works closely with internal engineering teams, remote IT resources, external consultants ... Experience deploying and supporting cloud platforms such as Microsoft Azure or Amazon Web Services ...

Strategic Communications

IT Project Manager

Louisville, KY · On-site +1

$70K - $110K/yr

Louisville KY (Preference) or Remote- United States Shift: Full-Time (40-45 hours/week). Occasional ... This role supports a mix of customer-facing delivery (Enterprise / Cloud Solutions) and internal ...

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Remote Cloud Support information

What is a remote cloud support?

A Remote Cloud Support job involves assisting customers or clients with issues related to cloud-based services and infrastructure, all while working from a remote location. Professionals in this role troubleshoot technical problems, provide guidance on cloud tools, and help manage cloud resources such as servers, storage, and applications. They often interact with customers via email, chat, or phone, and may also work with various cloud platforms like AWS, Azure, or Google Cloud. Strong communication and problem-solving skills are essential, along with a solid understanding of cloud technologies.

What are the key skills and qualifications needed to thrive as a remote cloud support?

To thrive as a Remote Cloud Support specialist, you need a solid understanding of cloud computing platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and often a degree in computer science or a related field. Familiarity with cloud management tools, ticketing systems, and relevant certifications like AWS Certified Solutions Architect or CompTIA Cloud+ is typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and maintain strong relationships. These skills ensure effective resolution of technical challenges, high customer satisfaction, and reliable cloud service delivery in a remote work environment.

What are some common challenges faced by remote cloud support, and how can they be managed?

Remote Cloud Support professionals often encounter challenges such as troubleshooting complex cloud infrastructure issues without direct, on-site access and collaborating across time zones with global teams. To manage these, strong communication skills and proficiency with remote diagnostic tools are essential. Staying updated with evolving cloud technologies and practicing proactive problem-solving can also help in addressing technical issues efficiently. Building good relationships with both clients and internal teams ensures smoother collaboration and more effective support.

What is the difference between Remote Cloud Support vs Remote Cloud Engineer?

AspectRemote Cloud SupportRemote Cloud Engineer
CertificationsCloud certifications (e.g., AWS, Azure) often preferredSimilar certifications, with additional focus on architecture and development
Work EnvironmentCustomer support, troubleshooting, and issue resolutionDesigning, deploying, and maintaining cloud infrastructure
Employer & Industry UsageIT service providers, cloud service companiesTech companies, cloud service providers, enterprise IT teams
Search & Comparison IntentUnderstanding support roles in cloud servicesExploring cloud infrastructure development and deployment

Remote Cloud Support focuses on assisting clients with troubleshooting and resolving cloud-related issues, often in a customer support capacity. Remote Cloud Engineers design, implement, and maintain cloud infrastructure, requiring more technical expertise. While both roles involve cloud platforms and certifications, their core responsibilities and work environments differ significantly.

What are the most commonly searched types of Cloud Support jobs in Kentucky?

The most popular types of Cloud Support jobs in Kentucky are:

What are popular job titles related to Remote Cloud Support jobs in Kentucky?

For Remote Cloud Support jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Remote Cloud Support jobs in Kentucky look for?

The top searched job categories for Remote Cloud Support jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Cloud Support jobs?

Cities in Kentucky with the most Remote Cloud Support job openings:

Remote Cloud Support jobs near you
Infographic showing various Remote Cloud Support job openings in Kentucky as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 100% Remote job distribution.

Senior Software Engineer - Salesforce Sales/Health Cloud

Louisville, KY • Remote

Humana
Health Care and Social Assistance • 10K+ employees

8.0

Company rating: 8.0 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

167th of 311 rated insurance

People enjoy working here

Good employer

Recommended by students

Learn more about Humanaexternal

$120K - $147K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Become a part of our caring community
Join Humana's Growth Team and help build innovative Salesforce solutions that support senior-focused primary care services. The Senior Software Engineer will play a key role in designing, developing, and supporting Salesforce Sales Cloud and Health Cloud applications, leveraging OmniStudio, Apex, Flows, and AI-enabled technologies to enhance agent experiences and drive business growth. This role offers the opportunity to work closely with senior leadership in a fast-growing healthcare environment.
Hybrid schedule with at least one in-office day per week required. Candidates may be based near any of the following locations: Atlanta, GA; Boston, MA; Charlotte, NC; Chicago, IL; Dallas, TX; Washington, DC; Fort Lauderdale, FL; Louisville, KY; Nashville, TN; New York, NY; or Tampa, FL.
  • Design, develop, and maintain Salesforce Sales Cloud and Health Cloud solutions using OmniStudio (OmniScripts), Apex, Flows, Lightning Components, Visualforce, and Salesforce APIs.
  • Build custom applications, workflows, automations, and user interfaces that support sales and enrollment processes.
  • Develop and support integrations between Salesforce and external platforms, including MuleSoft and Azure.
  • Collaborate with Product Owners, Business Analysts, Project Managers, Salesforce Leads, and engineering teams to translate business requirements into scalable technical solutions.
  • Lead and participate in code reviews, design discussions, pair programming, troubleshooting, and debugging activities.
  • Develop and execute testing strategies, support SIT/UAT efforts, and resolve defects to ensure application stability and performance.
  • Support production deployments, incident management, root cause analysis, and post-production validation activities.
  • Create and maintain technical documentation, solution designs, test plans, user guides, and knowledge transfer materials in Azure DevOps (ADO).
  • Contribute to the adoption of emerging Salesforce and AI technologies, including Einstein capabilities and other AI-enabled solutions.
  • Follow development standards and best practices to deliver high-quality, secure, and scalable Salesforce applications.

Use your skills to make an impact
Required Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience designing, developing, and testing software applications.
  • 3+ years of Salesforce development experience.
  • Strong experience with Salesforce Sales Cloud and/or Health Cloud.
  • Proficiency with OmniStudio (OmniScripts), Apex, Salesforce Flows, Lightning Components, and Salesforce APIs.
  • Experience with Salesforce integrations, preferably using MuleSoft.
  • Strong understanding of Agile development methodologies.
  • Excellent troubleshooting, problem-solving, and communication skills.
  • Passion for improving customer and consumer experiences through technology.
  • Salesforce certifications preferred, including one or more of:
    • Salesforce Administrator
    • Platform Developer
    • Sales Cloud Consultant
    • Service Cloud Consultant
    • Health Cloud Certification
    • OmniStudio Consultant
Preferred Qualifications
  • Master's degree in Computer Science, Information Technology, or a related field.
  • Experience with Azure and enterprise integration architectures.
  • Experience mentoring junior developers and leading technical discussions.
  • Knowledge of healthcare industry processes and Salesforce Health Cloud implementations.
  • Experience working with AI-enabled Salesforce tools and technologies.

Interview Format:

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
  • Satellite, cellular and microwave connection can be used only if approved by leadership.
  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

#LI-Remote

Social Security Task

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Limited Geography Remote - This is a remote position but located within a specific geography.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$106,900 - $147,000 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana logo

About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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What Humana employees say

Pay

Benefits

Hours and flexibility

Workplace

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