Remote Cloud Support Jobs in Arizona (NOW HIRING)

Connection Services has a fantastic opportunity for a Field Solution Architect (FSA), working in a remote model. Excellent opportunity to work for a top VAR offering strong benefits including 3 weeks PTO, tuition reimbursement, comprehensive healthcare, and clear growth potential.

Working under general supervision of the Solution Architect Manager and relying on experience and judgement to plan and accomplish goals, the Field Solution Architect (FSA) effectively penetrates and drives solutions within targeted accounts and expands penetration in existing accounts.

The FSA develops and works on problems/projects of moderate complexity and scope, exercising independent judgment within generally defined policies and practices to identify and select a solution. The FSA requires an understanding of both the technology and business objectives of the account to enable the delivery of solutions that will contribute to the success of existing accounts and the acceleration of new customer volume.

The FSA speaks from experience and offers insight on successes and failures relative to the customer’s industry and/or objectives and provides solutions based on the TSG solution portfolio. The FSA demonstrates strong competencies in Cloud, SaaS, Security, and Virtualization technologies, with a primary focus on cloud-first strategies and modern solution delivery.

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family.  Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive.  We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process, communication with a live person, and a signed offer letter.

• Partner with Account Managers to discover, qualify, and develop solution opportunities across target and existing accounts
• Design and present advanced solution architectures with a focus on cloud platforms, SaaS, and modern workplace technologies
• Drive revenue growth by penetrating new accounts and expanding existing customer relationships
• Lead customer discussions by identifying business needs and aligning them to cloud-based and outcome-driven solutions
• Document discovery findings and solution designs to improve team collaboration and customer follow-up
• Support business development efforts by identifying and engaging strategic cloud and digital transformation opportunities
• Participate in customer calls, workshops, and presentations to position solution value and technical capabilities
• Enable sales teams through training and knowledge sharing on cloud technologies, Microsoft ecosystem, and emerging solutions
• Contribute to strategic initiatives, including development of new cloud solutions, services, and go-to-market strategies
• Collaborate with Inside Solution Architects (ISAs), engineers, and leadership on solution development and delivery
• Maintain ongoing engagement in technical pre-sales activities, including demos, assessments, and solution optimization
• Stay current with evolving technologies and maintain relevant certifications and technical expertise
• Perform administrative responsibilities including documentation, internal communication, and participation in training

• Bachelor’s Degree or equivalent combination of education and experience (Computer Science, Information Systems, Engineering, or related field preferred)
• Minimum of 8+ years of relevant experience; 10+ years preferred for full proficiency
• Proven experience in pre-sales engineering, solution architecture, or consulting roles

• Strong understanding of cloud computing concepts and architectures
• Experience designing and positioning solutions within Microsoft Azure and Microsoft 365 environments
• Ability to articulate Azure vs AWS/GCP differentiators and guide customers toward best-fit solutions
• Experience with customer workshops, technical presentations, and solution demonstrations
• Familiarity with cloud migrations, assessments, and optimization strategies

Working knowledge of:

• Microsoft Azure
• Microsoft 365 (M365)
• Microsoft Intune and Microsoft Fabric
• Identity & Security (Entra ID, Zero Trust concepts)
• Cloud platforms and SaaS solutions
• Virtualization technologies (Hyper-V, VMware – supporting knowledge)
• Backup, Disaster Recovery, and Business Continuity (cloud-focused)

• Microsoft Azure certifications preferred
• Additional cloud, security, or architecture certifications are a plus

• Proven success in B2B solution selling environments
• Strong communication, presentation, and negotiation skills
• Experience with account planning, upselling, and cross-selling strategies
• Ability to clearly articulate the business value of technical solutions
• Strong organizational and pipeline management skills
• Ability to work collaboratively across technical and sales teams