Remote Client Relations Jobs in Lynn, MA (NOW HIRING)

Public Relations Account Director, B2B Tech 

B2B Tech Public Relations | Method Communications

Work Arrangement

The role can be performed hybrid (2x/week) for those based in San Francisco, New York City, Salt Lake City, or Boston. 

Remote: This role is open to remote  candidates located in AL, CA, CO, CT, FL, GA, IL, MA, NJ, NM, NY, OR, TX, UT, VA, or WA. We're unable to consider candidates residing outside of these states at this time.

If you live within 50 miles of one of our hub offices, in Salt Lake City, New York City, San Francisco, or Boston, this role will be hybrid, requiring in-office presence 2 days per week.

The Opportunity

Account Directors (AD) are mid-level managers and first-level people managers who manage and function as the day-to-day leads on multiple client accounts. You'll be a hands-on team member actively engaged in day-to-day work activities as well as responsible for the leadership and overall direction of account teams including client service, staffing, training, organizational development, and quality control. You'll be a member of Method's Leadership Team, and collaborate with HR, Finance, and Operations on internal agency initiatives.

Responsibilities

Agency Leadership

• Provide input on decision-making issues affecting the agency - new business, best practices, client service, and performance management
• Work with People Ops to motivate and lead a high-performance team; contribute to attracting, recruiting and retaining team members; deliver constructive and clear feedback to ensure level requirements are met
• Act as a mentor for designated direct reports, ensuring annual 360 reviews are performed and career development goals are set for all career coachees/direct reports

Account Leadership

• Provide strategic guidance for clients and team leads on well-conceptualized and researched PR and integrated marketing programs, including handling sensitive client issues, solving problems, and evolving direction as necessary
• Execute and demonstrate Method's Concierge Service Delivery Approach to your clients and teams
• Oversee the development of goals for internal team members and clients, leading teams to effectively execute against client strategy
• Coach and support Account Supervisors in guiding teams to collaborate and produce high-quality work effectively
• Develop strong written content and newsworthy pitches that align with client's business objectives and coach teams to do the same
• Build relationships with a wide range of reporters and publications to secure coverage across business, broadcast, tech and trade media; lead and coach teams to do the same

Business Development

• Expand personal/ professional network in order to enhance the Method brand and grow our client and client services portfolio
• Participate in new business pitches ensuring presentations are well-researched, prepared and polished
• Support organic growth by expanding the scope of work with clients

Account and Agency Management

• Manage account team to ensure quality work is done, efficient processes are in place, and client requests are handled in a timely fashion
• Help track and manage budgets to assist the executive team and leadership team in performing their responsibilities
• Participate in account staffing and evaluating team structures to maximize account quality and profitability

What We're Looking For

• Typically 6 - 10 years' experience (or equivalent expertise and education) in public relations, communications, marketing and/or related fields, including research, advertising, management consulting, media and publishing
• Senior level ability to conceptualize and execute integrated communications programs that align with business goals and objectives
• Ability to build positive rapport and trusted advisor relationships with clients
• Adept at exercising excellent judgment and emotional intelligence in navigating difficult conversations
• Comfortable working with technology media across industry verticals, pitching stories, staffing briefings and providing targeted outreach to diverse audiences
• Established relationships with media, including journalists, analysts and other influencers
• Able to manage others and oversee multiple direct reports with different managerial requirements, working on both hard and soft skill development
• Strong editing and writing capabilities
• Passion for work and commitment to developing skills and helping team members learn on a daily basis

What's it like to work here?

Relationships are paramount to life at Method, and we invest heavily in building and maintaining relationships with clients, journalists and each other. We work hard to deliver incredible results for our clients. We encourage new ideas, and we always celebrate wins together - both for clients and our teams.

Method is made up of an award-winning team. Not only does the agency win awards, our people are consistently recognized for their excellence. We believe that begins with the recognition they get internally. Our leadership invests significant resources into employee mental health, well-being, education and development - and we praise outstanding performance regularly.

What's in it for YOU?

• Flexible, hybrid work
• Generous Vacation and Wellness Time accruals, two weeks of full office closure, paid holidays, and 2 floating holidays
• Cell phone and internet cost reimbursement
• Employer paid Medical, Dental, and Vision Insurance
• Employer paid Health Savings Account (HSA)
• 401K Plan with Employer Match up to 4%
• Free Employee Assistance Program (EAP) offering three confidential, face-to-face counseling sessions per issue per year
• Paid Family Leave
• $500 annual wellness stipend after 6 months of employment
• $1500 professional development stipend after 2 years of employment
• 4 weeks of paid sabbatical after 5 years of employment
• Leadership development and virtual training opportunities

Salary Ranges

We believe all employees should be rewarded competitively and equitably, using practices that are simple and transparent. We've provided the following salary ranges for the locations we operate in below due to their state regulations. Final compensation for this role will be determined by a number of factors including candidate's education, relevant work experience and geographic location.

• Salary Range: $105,000 - $135,000

About the Company

Founded in 2010, Method Communications is an award-winning technology marketing and public relations agency built for challenger brands and today's most innovative companies. Our group is united through our core values -relationships, resourcefulness and results. We support each other to do exceptional work for our clients while also focusing on the health and well-being of our families, our communities and ourselves.

We recognize our talented and diverse workforce as a key competitive advantage. Method encourages and actively supports diversity, equity, and inclusion through its policies and business practices, which include recruitment and hiring, compensation and benefits, career development and advancement, training, pro bono work, community programs, and affinity groups.

Join a Quartz Best Companies For Remote Workers, PRWeek Best Places to work, and PRovoke Small Agency to Work For!

To Apply

We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. If you need reasonable accommodation at any point in the application or interview process, please let us know.

To apply, please submit a resume.

Method is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national or ethnic origin, mental or physical ability, genetic information, protected veteran status, or any other characteristic protected by law.

Only engage with a representative at Method Communications if their email address ends with our domain, @methodcommunications.com. Method will never ask a candidate to purchase materials or share their financial information.

Please read Method's Drug and Alcohol Testing Safety Policy.