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Remote Client Relations Jobs in Delaware, OH (NOW HIRING)

Softheon

Client Executive

Columbus, OH · Remote

$78K - $106K/yr

Client Success Job Location ... Remote About Us Join us in revolutionizing healthcare! We build software that simplifies the ...

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All JobsClient Relations JobsRemote Client Relations JobsRemote Client Relations Jobs in Delaware, OH

Remote Client Relations information

See Delaware, OH salary details

$27.5K

$54.5K

$93K

How much do remote client relations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote client relations in Delaware, OH is $54,466.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $61,700.00 per year, depending on experience, location, and employer.

What is a remote client relations?

A Remote Client Relations job involves managing and maintaining relationships with clients while working remotely. Responsibilities typically include responding to customer inquiries, addressing concerns, providing support, and ensuring client satisfaction. Strong communication skills, problem-solving abilities, and responsiveness are essential for success in this role. It often requires using digital tools such as email, chat, and video conferencing to interact with clients effectively.

What are the typical daily tasks for someone working in remote client relations?

In a Remote Client Relations role, your daily tasks often include responding to client inquiries via email, phone, or chat, addressing any concerns, and ensuring clients are satisfied with the company's services or products. You may also assist with onboarding new clients, coordinate with internal teams to resolve issues, and update client records in CRM systems. Regular meetings or check-ins with clients to review accounts and gather feedback are common as well. This dynamic role requires balancing multiple client needs, prioritizing urgent requests, and maintaining clear, professional communication at all times.

What are the key skills and qualifications needed to thrive in remote client relations?

To thrive as a Remote Client Relations professional, you need strong interpersonal communication, problem-solving abilities, and experience in customer service or account management, often backed by a relevant degree. Familiarity with CRM software, collaboration tools like Slack or Zoom, and ticketing systems is typically required. Exceptional organizational skills, empathy, and proactive responsiveness distinguish top performers in this role. These competencies are vital for building lasting client relationships, resolving issues efficiently, and contributing to overall client satisfaction in a remote work environment.

What are popular job titles related to Remote Client Relations jobs in Delaware, OH?

For Remote Client Relations jobs in Delaware, OH, the most frequently searched job titles are:

What job categories do people searching Remote Client Relations jobs in Delaware, OH look for?

The top searched job categories for Remote Client Relations jobs in Delaware, OH are:

What cities near Delaware, OH are hiring for Remote Client Relations jobs?

Cities near Delaware, OH with the most Remote Client Relations job openings:

Remote Client Relations jobs near you
Infographic showing various Remote Client Relations job openings in Delaware, OH as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, 5% Contract, and 2% Nights. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $54,466 per year, or $26.2 per hour.

Provider Relations Representative

Key Benefit Administrators

Columbus, OH • Remote

Full-time

Re-posted 25 days ago

Job description

Key Benefit Administrators is currently seeking a Provider Relations Representative to join the team. We are excited to speak to qualified candidates about opportunity. This position includes a comprehensive benefit package and competitive salary!

About Key Benefit Administrators

We are on a mission to improve health and stabilize insurance costs for local communities. KBA was founded in 1979 as a privately owned full-service group benefit administration firm specializing in self-funded medical plans and is now one of the country's largest independently owned third party administrators. We pride ourselves on having supportive leadership, a family atmosphere, and a high performing culture - ask our employees - they have agreed that we are a Top Workplace since 2013.

Check us out here:

Website | Glassdoor | Top Workplace

Position Summary:

The Provider Relations Representative will be responsible for the strategic direction, while maintaining successful oversight of all network relationships, network development, coordination, compliance, and contract functions of network management for the Key Family. 

Essential Duties and Responsibilities:

  • Relationship oversight of all current and potential networks.
  • Serves as a liaison between network relationships and network partners, Sales, Direct to Employer team and other operational teams within Key Family. 
  • Provide superior, professional, ongoing, consistent communication and service with designated networks and clients, to maintain a positive, long-term relationship. 
  • Maintain market intelligence on competitive landscape.
  • Detailed review, negotiation, editing and sign-off, in coordination with legal and VP, of all new and renewing network contracts.
  • Establishment and coordination of directly contracted hospital and/or provider systems within designated communities, creating formal direct to employer opportunities and/or informal partnerships. 
  • Oversee elevated network issues to resolution escalating to VP as necessary. 
  • Be available for occasional network/client related travel as needed.
  • Perform additional related duties as assigned. 

Does this sound like you?

  • 3+ years of network related experience in a healthcare or Third-Party Administrator (TPA) setting preferred.
  • Proven abilities in written and verbal communication, as well as presentation skills.
  • Highly proficient in Microsoft Office products, such as Microsoft Excel and Microsoft Word.
  • Ability to multi-task and work under deadlines.
  • Strong organizational, problem solving and analytical skills.
  • Highly experienced in relationship management with networks, clients and/or brokers.
  • Ability to work proficiently, independently, and timely in a fast-paced environment and be adaptable in a dynamic work environment.
  • People and team oriented.
  • Knowledge of conducting remote meetings using Zoom is a plus.
  • Detailed understanding of operational areas of health insurance is a plus.
  •  

If you are unable to complete an application for the Provider Relations Representative position due to a disability, contact Human Resources by calling 800-560-3539 to ask for an accommodation or an alternative application process.

All qualified applicants for the Provider Relations Representative position will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender.

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