ZipRecruiter

Log In

2

Remote Client Relations Jobs in Atlanta, GA (NOW HIRING)

Softheon

Client Executive

Nashville, TN · On-site +1

$73K - $100K/yr

Client Success Job Location ... Remote About Us Join us in revolutionizing healthcare! We build software that simplifies the ...

Guardianlife

Client Executive, Key Markets

Atlanta, GA · On-site +1

$102K - $168K/yr

The Client Executive, Key Markets serves as a strategic advisor to PEO clients, driving retention ... New York, NY; and Plano, TX. * Combination of in-office and remote preferred Travel:

ZYWIE INC

Territory Manager

Duluth, GA · Remote

Founded in 2014, Zywie is a full-suite, remote cardiac monitoring company specializing in wearable ... Maintains and develops client relations for existing clients through regular and routine contact

NTT DATA Services

Client Executive III

Atlanta, GA · Remote

$268K/yr

We are currently seeking a Client Executive III to join our team in Atlanta, Georgia (US-GA ... The starting pay range for this remote role is $131,625 - 268,125. This range reflects the minimum ...

Interdependence

Account Director, B2B Tech

Atlanta, GA · Remote

... with client executives, understanding business priorities and aligning PR strategies to drive ... Comfortable working cross-functionally in a fast-paced, all-remote environment. WHY YOU'LL LOVE ...

previous pagenext page

Showing results 21-40

All JobsClient Relations JobsRemote Client Relations JobsRemote Client Relations Jobs in Atlanta, GA

Remote Client Relations information

See Atlanta, GA salary details

$27.9K

$55.2K

$94.2K

How much do remote client relations jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote client relations in Atlanta, GA is $55,183.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $62,500.00 per year, depending on experience, location, and employer.

What are the typical daily tasks for someone working in remote client relations?

In a Remote Client Relations role, your daily tasks often include responding to client inquiries via email, phone, or chat, addressing any concerns, and ensuring clients are satisfied with the company's services or products. You may also assist with onboarding new clients, coordinate with internal teams to resolve issues, and update client records in CRM systems. Regular meetings or check-ins with clients to review accounts and gather feedback are common as well. This dynamic role requires balancing multiple client needs, prioritizing urgent requests, and maintaining clear, professional communication at all times.

What is a remote client relations?

A Remote Client Relations job involves managing and maintaining relationships with clients while working remotely. Responsibilities typically include responding to customer inquiries, addressing concerns, providing support, and ensuring client satisfaction. Strong communication skills, problem-solving abilities, and responsiveness are essential for success in this role. It often requires using digital tools such as email, chat, and video conferencing to interact with clients effectively.

What are the key skills and qualifications needed to thrive in remote client relations?

To thrive as a Remote Client Relations professional, you need strong interpersonal communication, problem-solving abilities, and experience in customer service or account management, often backed by a relevant degree. Familiarity with CRM software, collaboration tools like Slack or Zoom, and ticketing systems is typically required. Exceptional organizational skills, empathy, and proactive responsiveness distinguish top performers in this role. These competencies are vital for building lasting client relationships, resolving issues efficiently, and contributing to overall client satisfaction in a remote work environment.

What are the most commonly searched types of Client Relations jobs in Atlanta, GA?

The most popular types of Client Relations jobs in Atlanta, GA are:

What are popular job titles related to Remote Client Relations jobs in Atlanta, GA?

For Remote Client Relations jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Client Relations jobs in Atlanta, GA look for?

The top searched job categories for Remote Client Relations jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Client Relations jobs?

Cities near Atlanta, GA with the most Remote Client Relations job openings:

Remote Client Relations jobs near you
Infographic showing various Remote Client Relations job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $55,183 per year, or $26.5 per hour.

Client Executive

Softheon

Nashville, TN • On-site, Remote

$73K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Job Title: Client Executive
Team: Client Success
Job Location: Remote
About Us
Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance for individuals. Our solutions help our health plan and government customers with the administration, reporting, and operational requirements of their plans. By tackling the complexities of enrollment, administration, renewal, billing, and more, we enable our customers and partners to concentrate on advancing their core missions.
Our Company Culture
Our culture is built on collaboration, innovation, and appreciation. We value each employee's unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team's dedication, creativity, and expertise, which drive us closer to our goals.
At Softheon, our mission is making healthcare more affordable, accessible, and plentiful for every American. Our vision is that everyone can access and choose the healthcare they need.
About the Role
We are looking for a Client Executive to join our team in exploring new frontiers and expanding our external communication about the technical visions and market solutions we are developing. As a Client Executive you will be responsible for articulating the status of your client's current operations as well as engaging in opportunities to offer new business initiatives based on the technical development at Softheon and the needs of our clients. A successful Client Executive at Softheon will have a passion for understanding software solutions and how they can impact our client's current and future operations.
A major focus of this role involves connecting quickly in a poised, and enthusiastic way working cooperatively with and through people in order to complete tasks and motivate teams. If you have a knack for understanding people well and using that understanding effectively in motivating and persuading others to act, this is the role for you.
This is NOT a sales role.
Requirements
You Will
Client Relationship & Issue Management
  • Develop and maintain a strong sense of urgency, initiative, and drive to get things done correctly, emphasizing working with and through people in the process.
  • Serve as the primary point of contact for clients, managing back-to-back meetings to discuss and prioritize their concerns, open tickets, and enhancement requests.
  • Communicate ticket statuses to clients, providing transparency and managing expectations regarding resolution timelines.
  • Identify trends in client-reported issues and collaborate with internal teams to drive process improvements and reduce recurring problems.

Ticket Oversight & Internal Coordination
  • Maintain continuous visibility into the internal ticketing system throughout the day, reviewing new tickets for accuracy and priority before triaging them to the appropriate teams.
  • Ensure timely escalation of complex issues to the Operations team while actively monitoring progress and advocating for client needs.
  • Follow up on outstanding tickets to ensure resolution aligns with service level agreements (SLAs) and client expectations.
  • Act as a liaison between clients and internal teams, facilitating clear communication and driving issue resolution.

Decision-Making & Leadership
  • Make informed decisions under pressure, balancing client priorities with internal workflows.
  • Control all aspects of task execution to ensure accurate and timely completion.
  • Oversee client operations using reporting metrics, identifying opportunities for process optimization.

Strategic Collaboration & Reporting
  • Participate in and contribute to monthly Executive Steering Committee presentations with client leadership teams.
  • Provide insights on ticket resolution trends and client concerns to inform strategic decisions.
  • Collaborate cross-functionally with Operations, Product, and Support teams to enhance client experience and optimize internal processes.

Talent Management
  • Collaborate with the Talent team to actively engage in the hiring and recruitment process, including but not limited to participating in interviews.
  • Leverage industry networks and expertise to identify and attract top talent that aligns with the company's objectives and values.
  • Provide guidance and mentorship to team members within your department and across diverse functions.
  • Play an integral role in shaping and reinforcing the overall company culture, promoting values that enhance teamwork, collaboration, and employee engagement.

Additional Responsibilities
  • Must be available for on-call duty during peak periods, providing support outside of regular working hours as needed to ensure the timely resolution of critical issues.
  • Availability to travel up to 10%, as needed.
  • Although we work in a remote-first environment, all roles require in-person attendance at our headquarters approximately 2 times per year (in addition to other travel requirements for this specific role, if applicable). These visits are essential for team collaboration, strategic planning, and fostering deeper connections across the organization. Travel arrangements will be supported to ensure a seamless experience.
  • ET working hours required (9am-6pm ET).
  • Must reside in the Eastern or Central time zone.

You Have
Education
  • Bachelor's degree is required.

Experience
  • 2-4 years of experience in account management or client-facing role.
  • Previous work experience in operations is highly desired; healthcare or technology experience is preferred.

Certifications (or must be obtained within 90 days)
  • Lean Six Sigma Green Belt certification (must be willing to complete certification within first 90 days of employment, if not already certified).

Knowledge
  • Advanced knowledge of MS Office: Specifically, Excel and MS Word.
  • CRM experience is preferred.

Skills
  • Exceptional verbal and written communication skills, with the ability to create positive interactions with customers and internal stakeholders.
  • Strong interpersonal skills for effectively handling client concerns and ensuring satisfaction.
  • Strong organizational and time management skills.

Attributes
  • Strong sense of urgency, initiative, and drive to get things done correctly, with emphasis on working with and through people in the process.
  • High attention to detail and accuracy.
  • Demonstrates empathy and understanding, building strong relationships and considering others needs and perspectives.

Benefits
What We Offer
Softheon offers every full-time employee a comprehensive compensation and benefits package including:
  • For this position we offer a base pay of $60,000-$70,000, plus equity (when applicable), variable/incentive compensation, and benefits. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as candidate location, qualifications, skill level, and competencies.
  • Work from your home company with a one-time home office stipend
  • Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents
  • Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave
  • 15 days to discretionary PTO based on YOS
  • 9 additional paid holidays
  • Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities

*Please note that candidates applying for this position must reside within the United States.
Eligibility to Work in the U.S.: We are unable to sponsor or assist with visa-related processes. Candidates must have valid work authorization to work in the U.S. without any current or future need for employer sponsorship.
Join Softheon, and together, we'll shape the future of healthcare in America.
Are you ready to make a difference? Join us at Softheon and help revolutionize healthcare for all.
At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate's qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare more affordable, accessible, and plentiful. Join us in our journey towards continually building a diverse and inclusive workplace, where everyone's contributions are valued, respected, and celebrated.
Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.

Apply