Remote Client Relations Jobs in Texas (NOW HIRING)

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Dare to bring your unique perspective?

At Novogradac, we value individuals who bring unique perspectives and bold ideas. If you're eager to contribute to an inclusive, innovative environment where your personal and professional growth is encouraged and supported, we invite you to explore this exciting opportunity with us.

Position Summary:

The Employee Relations Specialist manages a variety of responsibilities within the employee relations function of the human resources department, including handling a variety of complex employee relations and performance management cases, helps facilitate the semi-annual Performance Evaluation process, and serves as a backup for leaves of absence and accommodations. This position may also flex into other functional areas of HR in order to provide assistance and/or back-up support.

ThefirmhasoneavailablepositionineitherAtlanta,GA,Austin,TX,Dover,OH,LongBeach,CA,Portland,OR, or Cleveland, OH. Some positions at Novogradac may be open to remote or hybrid work arrangements depending on business needs. Please discuss available options with your recruiter.

Your Contributions and Responsibilities

• Research and resolve a variety of complex employee relations and performance management issues/concerns for designated positions, with direction and oversight from the Assistant Director of Human Resources. Recommend course of action from coaching to formal discipline to termination decisions.

• Draft employee relations meeting notes, performance improvement plans, disciplinary actions, and other types of communication/documentation for employee relations cases.

• Track and follow up on employee relations cases until the case is resolved and closed.

• Conduct intake of employee concerns received by email, phone, or via the company's case management system.

• Coach leaders on effective communication techniques for employee issues.

• Assist in the facilitation of the semi-annual Performance Review process for designated office(s) or client groups, including assisting with system set-up, supporting leaders in developing content/message, as well as conducting HR review and approval of feedback.

• Conduct exit interviews; assist in monthly tracking of turnover data.

• May assist with internal investigations in response to concerns or complaints and recommend appropriate actions.

• Act as witness or note-taker, when needed, for employee relations cases being managed by other employee relations team members or Assistant Director of HR.

• Provide backup support for the company's Leave of Absence (LOA) program, including providing required paperwork, tracking requests/approvals/return-to-work, case management, and maintaining confidential LOA files.

• Collaborate and provide backup support for managing requests for employee accommodations (ADA), including facilitating the interactive process between employee and manager, requesting clarification as needed, as well as reviewing supporting documentation and identifying/recommending appropriate and reasonable accommodations, as necessary.

• Assist in developing and presenting employee and management development training courses.

• Provide back-up support to the HR department for coverage or other special projects as needed.

• Complete other job duties as assigned.

Your Background and Skills

• Experience working in a multi-state organization. Prior experience working in a professional services firm. HRCI/SHRM certification is desirable.

• Bachelor's degree in related area plus a minimum of 5 years of experience directly managing employee relations cases. HR Generalist and/or HRBP experience would be considered in lieu of specialized roles.

• Display strong analytical skills, including the ability to gather information, conduct analyses, present findings, and create solutions. Must have superior skills in writing/documentation, assessing employee relations situations, take a coaching/collaborative approach, and recommend appropriate actions.

• Excellent verbal and written communication skills, in particular the ability to analyze and interpret complex HR policies and law and translate them clearly to staff at all levels of the organization.

• Complete work accurately with strong attention to detail.

• Ability to develop rapport with a variety of personalities, maintain a calm and professional demeanor during stressful situations, and effectively defuse escalated personnel situations.

• Ability to effectively prioritize a fast-paced and varied workload, effectively manage a variety of concurrent and shifting priorities.

• Ability to maintain strict confidentiality of sensitive work-related information.

• Strong computer skills, including solid skill in the Microsoft Office suite (prefer advanced skill in Excel) and familiarity with a variety of HR software programs (Paychex Flex and Workday, preferred)

• Able to work evenings and weekends based on position needs.

Why work with us?

Novogradac is committed to fostering a welcoming workplace where all employees feel valued and empowered to grow. We believe in offering a supportive, balanced work environment that encourages professional growth and work-life integration.

We are proud to offer:

• Increased number of paid holidays per year

• Competitive salaries with continuous review of market conditions

• Flexible working hours and work arrangements

• Remote and hybrid opportunities

• Inclusive workplace, providing strong professional growth and development opportunities

The benefits of joining our team

• Strong growth opportunities

• Competitive benefits package

• 401(k) package with firm profit-sharing

• Discretionary annual bonuses for eligible positions & CPA bonus plan

• Strong emphasis on quality work-life integration

• Dress for your day policy

• Resources of a national firm

• Opportunitiesto engage with our active Employee Resource Groups (ERGs), affinity groups, and advance your career within a supportive, inclusive environment

• Compensation: $72,000 to $97,000 depending on experience. More is possible if experience dictates.

Don't Meet Every Single Qualification?

After reviewing this job posting, are you hesitating to apply because you don't meet all the listed requirements? At Novogradac, we are dedicated to building a workplace supported by unique perspectives and experiences, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply.

You may still be the right candidate for this or one of our other roles.

Get to know us better!

We're Novogradac, a national certified public accounting and consulting firm headquartered in San Francisco. Founded in 1989,the allied group of Novogradac companies has grown to more than 900 employees and partners with more than 25offices throughout the country.

Novogradac is one of the nation's top 40 certified public accounting and consulting firms and is a recognized leader in real estate and community development. Novogradac provides publicly and privately held national enterprises with a full spectrum of audit, tax, valuation, expert witness and litigation support, property compliance and general consulting services and works extensively in the affordable housing, community development, historic preservation and renewable energy fields.

Ready to learn more?

To be considered for this position, interested candidates MUST apply via our company website:https://www.novoco.com/careers

Commitment to Inclusion

Novogradac is committed to ensuring a fair and inclusive recruitment process, making reasonable accommodations to individuals with disabilities or special needs throughout the application process. We encourage applicants from all backgrounds, identities, and experiences to apply, as we believe that unique perspectives strengthen our ability to achieve excellence.

At Novogradac, we offer a variety of Employee Resource Groups and Affinity Groups to provide all employees with opportunities to connect, collaborate, and support one another in the workplace.

Novogradac & Company LLP offers a progressive work environment, competitive pay and an excellent benefits package including medical, dental, vision, paid time off, life/disability insurance, commuter flex accounts and a 401(k).

Novogradac and Company LLP is an equal opportunity employer. Novogradac's culture is centered on education, acceptance, innovation and opportunity. We value diversity and respect the different perspectives that each of our employees bring to Novogradac no matter their age, race, religion, gender identity or sexual orientation. We are committed to creating an equitable and inclusive workplace for our entire workforce.

By submitting an application with us, you are providing Novogradac with personal information. More information on how we use your personal information may be found in ourPrivacy Notice at Collection.