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Remote Claims Processor Jobs in Redding, CA (NOW HIRING)

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Remote Claims Processor information

See Redding, CA salary details

$12

$20

$28

How much do remote claims processor jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote claims processor in Redding, CA is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.97 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Claims Processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What Does a Remote Claims Processor Do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a Remote Claims Processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a Remote Claims Processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

More about Remote Claims Processor jobs
What are popular job titles related to Remote Claims Processor jobs in Redding, CA? For Remote Claims Processor jobs in Redding, CA, the most frequently searched job titles are:
What cities near Redding, CA are hiring for Remote Claims Processor jobs? Cities near Redding, CA with the most Remote Claims Processor job openings:
Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Redding, CA as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $42,412 per year, or $20.4 per hour.

Customer Experience Representative

DR KILLIGANS INC

Redding, CA • Remote

$16.90 - $20/hr

Part-time

Posted 11 days ago

Job description

About Us: At Dr. Killigan's, we believe in a safer, more holistic approach to pest management. By Killing Them Softly™, we prioritize well-being, ensuring a home environment that is not only pest-free but also free from harmful chemicals. Join us in our pursuit to redefine pest control, offering plant-powered solutions that empower individuals and families to reclaim their living spaces without compromising on safety or peace of mind. If you're passionate about making a positive impact on homes and the environment, Dr. Killigan's, Inc. welcomes you to be a part of our dedicated team.
Employee Job Title: Customer Experience Representative (CX)
Location: Remote
Hours: Part-time, approximately 10 hours per week. Shifts are scheduled between 8:00 a.m. and 4:30 p.m., with afternoon and weekend availability required.
Reports To: Customer Experience Supervisor
Classification: Hourly, Non-Exempt
 

Job Description: The Customer Experience Representative, CX, is responsible for engaging in customer relations regarding our products and responding to questions and concerns via our support email and phone services. This position plays a pivotal role, acting as a regular point of contact with our customers, adding value by responding to our customer’s needs with empathy and solutions. This position also gives the company an understanding of our platform's health by receiving real-time user feedback. CX acts as a liaison to our customers, providing product and service information and resolving problems that our customer accounts might face with accuracy and efficiency. 

Requirements:

  • Serve customers by providing personalized advice for resolving their pest issues 
  • Attract potential customers by answering product and service questions and suggesting information about other products and services
  • Maintain a positive, empathetic, and professional attitude toward customers
  • Respond promptly to customer inquiries by email, chat, and phone
  • Maintain a thorough knowledge of the entire catalog of DK products
  • Open customer accounts by recording account information
  • Maintain customer records by updating account information in Shopify
  • Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Collaborate with other departments and research to provide the customer with the best solution
  • Check and respond daily to the following platforms:
    • CRM system Gorgias to respond to appropriate tickets 
    • Shopify for our website storefront
    • Amazon Seller Central Messages, incoming orders, and feedback
    • Amazon for message response, order confirmation, troubleshooting, feedback, and customer outreach
    • Junip for product reviews and customer experience
    • Deposco/Launch for orders, replacements, and returns
    • Recharge.Launch for shipping claims
    • Skio for Customer subscription updates and errors
    • Monday.com for department projects
    • Slack for company communications
    • Gmail for business email
    • Meta Desktop Suite for Facebook and Instagram interactions, influencer referrals, comment moderation and customer service solutions
    • SocialSnowball for affiliate management and sales tracking
    • Klayvio for Customer Email Experience and code creation
    • 1Text for Customer Text message experience management

Qualifications & Competencies:

  • A minimum of 2 years of customer service experience, preferably with a well-known brand or in an e-commerce setting, is preferred.
  • Proven experience working remotely, demonstrating self-motivation, discipline, and the ability to collaborate effectively with remote teams.
  • Strong verbal and written communication skills, with an emphasis on phone interactions and accurate documentation.
  • Knowledge of entomology or pest-related products is a plus.
  • Sales Experience a plus
  • Proficient in Mac systems, Gorgias, Monday.com, and Google Workspace
  • Committed to delivering an excellent customer experience with empathy and professionalism
  • Detail-oriented, organized, adaptable, and able to remain calm under pressure in a fast-paced environment
  • Emotionally intelligent, building authentic customer and team connections
  • Willingness to occasionally travel for company events, including an annual team retreat

Benefits:

  • Holiday Pay Benefit: Customer Experience Representatives working partial hours on company-observed holidays will receive 1.5x their regular pay rate
  • 5 Days (40 Hours) of Paid Sick Leave Annually

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