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Remote Claims Processor Jobs in Kalamazoo, MI (NOW HIRING)

System One

Customer Service Representative

Portage, MI · Remote

$22/hr

Remote Hours: M- F 9am - 5:30pm Responsibilities * Provides customer services relating to sales ... Ensures that good customer relations are maintained and customer claims and complaints are resolved ...

Bcbsa

Financial Audit Senior Consultant

Three Rivers, MI · On-site +1

$107K/yr

... the audit process; instruct audit flow facilitation; analyze and assess audit trends, best ... Intermediate knowledge of auditing, finance, and claims operations. * Advanced negotiation ...

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22.73/hr

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start ... Processes and supports customer orders with accuracy and urgency. * Researches and resolves order ...

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22.73/hr

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start ... Processes and supports customer orders with accuracy and urgency. * Researches and resolves order ...

System One

Sales Support Representative

Portage, MI · Remote

$21/hr

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start ... Processes and supports customer orders with accuracy and urgency. * Researches and resolves order ...

System One

Sales Support Representative

Portage, MI · Remote

$21/hr

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start ... Processes and supports customer orders with accuracy and urgency. * Researches and resolves order ...

System One

Sales Support Representative

Portage, MI · Remote

$21/hr

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start ... Processes and supports customer orders with accuracy and urgency. * Researches and resolves order ...

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Remote Claims Processor information

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How much do remote claims processor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote claims processor in Kalamazoo, MI is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.52 per hour, depending on experience, location, and employer.

What does a remote claims processor do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a remote claims processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a remote claims processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What are some common challenges faced by remote claims processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

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For Remote Claims Processor jobs in Kalamazoo, MI, the most frequently searched job titles are:

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The top searched job categories for Remote Claims Processor jobs in Kalamazoo, MI are:

What cities near Kalamazoo, MI are hiring for Remote Claims Processor jobs?

Cities near Kalamazoo, MI with the most Remote Claims Processor job openings:

Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Kalamazoo, MI as of August 2026, with employment types broken down into 1% Internship, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $37,607 per year, or $18.1 per hour.

Associate Actuary

Hastings Mutual Insurance Company

Hastings, MI • On-site, Remote

Full-time

Retirement, PTO

Re-posted 2 days ago

Job description

Help shape the profitability and growth of Hastings Insurance's Commercial Lines portfolio.
Hastings Insurance is seeking an experienced Associate Actuary to support commercial lines pricing, profitability analysis, and loss reserving initiatives. In this highly visible individual contributor role, you'll lead actuarial analyses with a high degree of independence, including first-pass quarterly reserve reviews, rate indications, product profitability studies, and strategic analyses that directly influence business decisions.
Working closely with actuarial leadership and partners across Product, Underwriting, Claims, and Finance, you'll identify performance drivers, develop pricing and reserving recommendations, and communicate actuarial insights that help position Hastings for long-term success.
What You'll Do:
  • Lead actuarial projects supporting commercial lines pricing, profitability analysis, loss reserving, and strategic business initiatives.
  • Design and manage actuarial analyses using accepted actuarial standards and methodologies.
  • Analyze product performance and identify opportunities to improve profitability, growth, and retention across commercial lines products.
  • Develop pricing recommendations and strategies that support business objectives and underwriting profitability.
  • Lead actuarial projects as an experienced individual contributor, with support from actuarial analysts. Provide technical direction, review, and coaching on analyst-supported work.
  • Conduct first-pass quarterly reserve reviews, rate indications, product profitability studies, and other strategic actuarial analyses.
  • Partner with Product, Underwriting, Claims, Finance, and other business stakeholders to identify trends, evaluate performance drivers, and support decision-making.
  • Research market trends, product innovations, and competitive developments within the commercial insurance marketplace.
  • Communicate actuarial rationale, business tradeoffs, and implementation considerations to leadership and key stakeholders.
  • Partner with Product, IT, and implementation teams to ensure actuarial pricing changes are accurately translated into rating systems and business processes.
  • Collaborate with external actuarial consultants on pricing reviews and other actuarial initiatives as needed.
  • Evaluate existing processes and recommend improvements that enhance efficiency, accuracy, and business value.
  • Design and execute actuarial analyses and projects with minimal supervision.
What You'll Bring:
  • Bachelor's degree in Actuarial Science, Mathematics, Statistics, or a related field, or an equivalent combination of education and experience.
  • Associate of the Casualty Actuarial Society (ACAS) designation required.
  • Minimum of five years of actuarial experience.
  • Commercial lines pricing and/or reserving experience required.
  • Demonstrated ability to independently design actuarial analyses, interpret results, and develop recommendations.
  • Advanced mathematical, statistical, and analytical skills.
  • Experience analyzing large data sets and translating findings into actionable business recommendations.
  • Strong understanding of insurance products, rating methodologies, profitability analysis, and reserving concepts.
  • Advanced knowledge of analytical tools, data sources, and research methodologies.
  • Excellent verbal and written communication skills, including the ability to present technical concepts to business audiences.
  • Strong organizational, project management, and decision-making skills.
  • Ability to work effectively in a collaborative team environment.
  • Experience with commercial auto, workers' compensation, commercial property, general liability, BOP/CPP, umbrella, or similar commercial lines products preferred.
  • Familiarity with multivariate modeling, predictive analytics, or other advanced actuarial techniques preferred, but not required.
Location & Schedule:
This full-time, salaried position will generally work Monday through Friday, 8:00 a.m. to 4:30 p.m. The role may be performed onsite at our Hastings, Michigan headquarters or in a hybrid arrangement. We will also consider remote candidates who reside in one of our operating states: Michigan, Ohio, Indiana, Illinois, or Wisconsin.
About Hastings Insurance:
For more than 135 years, Hastings Insurance has helped individuals, families, and businesses protect what matters most. As a trusted partner to independent agents and policyholders, we've earned a reputation for financial strength, exceptional service, and long-term stability, including an A (Excellent) financial strength rating from A.M. Best.
While we're proud of our history, we're equally focused on the future. We're investing in technology, strengthening partnerships with independent agents, and continuously evolving our products and services to meet the changing needs of our customers.
Just as importantly, we're investing in our people. Employees enjoy a collaborative, down-to-earth culture where initiative is valued, growth is encouraged, and good work is recognized. We offer competitive pay and benefits, including a 401(k) with company matching contributions, generous paid time off, tuition and professional development assistance, and company performance-based incentive compensation opportunities.
Our Organizational Commitment:
At Hastings Insurance, we believe our people are our greatest strength. We foster a workplace where employees are treated with respect, supported in their growth, and empowered to contribute. We know that diverse perspectives lead to stronger collaboration, better decisions, and better outcomes for our customers and communities.
We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any legally protected characteristic.
If you require a reasonable accommodation during the application or interview process, please contact our Talent Acquisition team at 800-442-8277.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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