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Remote Claims Processor Jobs in Duluth, GA (NOW HIRING)

Hiscox

Senior Claims Examiner - Allied Healthcare

Atlanta, GA · On-site +1

$63K - $82K/yr

However, qualified remote candidates will also be considered ** The Position Can Be Based In ... Exposure to litigated claims or legal processes preferred, with an interest in developing skills ...

Reserv, Inc.

Claims Adjuster, Cargo

Atlanta, GA · On-site +1

Provide input for continuous development of claims guidelines, best practices, and process ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

Reserv, Inc.

Bodily Injury Claims Adjuster

Atlanta, GA · On-site +1

The ideal candidate has a willingness to work through and design process that supports the quickest ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv ...

Reserv, Inc.

Bodily Injury Claims Adjuster

Atlanta, GA · On-site +1

The ideal candidate has a willingness to work through and design process that supports the quickest ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment. At Reserv ...

Assuranceamerica

Casualty Claims Examiner

Atlanta, GA · Remote

May assist with targeted audits of a particular process or function (e.g. total loss handling, BI ... Prior claims management experience and/or auditing preferred. Skills & Competencies Communication ...

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Remote Claims Processor information

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$11

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$24

How much do remote claims processor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote claims processor in Duluth, GA is $17.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.04 per hour, depending on experience, location, and employer.

What does a remote claims processor do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a remote claims processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a remote claims processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What are some common challenges faced by remote claims processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

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Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Duluth, GA as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $36,691 per year, or $17.6 per hour.

General Liability Claims Adjuster

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
Come join an amazing and collaborative team! We are seeking a highly organized and customer-focused General Liability Adjuster to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. General Liability claims consist of Premise, Habitational, Risk Transfer, Construction, and more. You will be an expert in these areas and have experience with complex injuries. This role is 100% remote!
Who you are
  • You are motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org.
  • Passionate adjuster who cares about the customer and their experience.
  • You exercise empathy and patience towards everyone you interact with.
  • Sense of urgency - at all times. That does not mean working at all hours.
  • Creativity is in you! You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest.
  • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.
  • Are you curious? You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.
  • Anti-status quo. You don't just wish things were done differently, you action on it.
  • Communicative. (we'd love to know what this means to you)
  • And did we mention, you have a sense of humor? Claims are hard enough as it is!
  • You are collaborative and a team player.
  • You have a strong understanding of premise, Habitational, Risk Transfer, and other general liability including policy interpretation.

What you'll do
  • You will handle all aspects of General Liability claims not limited to but including Slip and Falls, Habitational, Risk Transfer, Construction, and more. Provide prompt, courteous and high-quality customer service to all policyholders and claimants by answering customer calls, filing claims, and resolving customer requests.
  • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action.
  • Manage an inventory of claims, analyze coverage and identify any potential coverage issues.
  • Establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim.
  • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures.
  • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority.
  • Provide input for continuous development of claims guidelines, best practices, and process improvements.
  • Oversee and direct outside investigative service providers, client counsel and investigative services to resolve the claim while closely with the client.
  • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications.

Qualifications
  • Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license.
  • Minimum of 3-5 years of experience ideally with;
    • General Liability (Premise, Habitational, Auto, Garagekeepers, BOP's, Dwelling)
    • Construction Liability.
    • Employers Liability.
    • Liquor Liability/Dram Shop.
    • Complex claims involving litigation.
    • Policy interpretation. Drafting Reservation of Rights letters, coverage declinations.
    • Third-party bodily injury.
    • Third-party litigated bodily injury/property damage.
  • Active insurance adjuster's license by way of a designated home state; home state license required if home state license is available
  • Willing to obtain all licenses within 60 days, including completing state required testing
  • Knowledge of state regulations, policy provisions, and standard operating procedures.
  • Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures.
  • Curious and motivated by problem solving and questioning the status quo.
  • Desire to engage in learning opportunities and continuous professional development.
  • Ability to collaborate with colleagues within and outside your department.
  • Willingness to travel for client and claims needs.
  • Bachelor's degree. JD, Professional insurance designations preferred.

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Apply