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Remote Claims Processor Jobs in Carol Stream, IL

thg

Director Casualty Claims

Worcester, MA · On-site +1

This position offers full remote or hybrid flexibility out of our Chicago, IL office. IN THIS ROLE ... Develop and execute key strategic initiatives and operational processes to drive improved claim ...

Liberty Mutual

Environmental Claims Officer

Chicago, IL · On-site +1

$94K - $197K/yr

We will also consider highly qualified remote candidates who do not reside near a hub location ... Support audit and compliance processes while maintaining required adjuster licenses and ...

Diamond Insurance

Be Seen First

Workers' Compensation Adjuster

Schaumburg, IL · Remote

$65K - $85K/yr

Deliver outstanding customer service while demonstrating empathy and professionalism throughout the claims process. * Effectively prioritize workload and manage deadlines in a remote work environment.

Acrisure

Senior Transportation Claims Adjuster

Chicago, IL · On-site +1

$80K - $100K/yr

Additional education or industry certifications beneficial #LI-Remote Pay Details: The base ... Final candidates will be required to complete post-offer verification processes related to the role ...

CCMSI

Multi-Line Claims Representative

Chicago, IL · On-site +1

Remote eligible; This role may be performed in states where CCMSI is authorized to hire. Pay ... We don't just process claims-we support people. As the largest privately-owned Third Party ...

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All JobsClaims Processor JobsRemote Claims Processor JobsRemote Claims Processor Jobs in Carol Stream, IL

Remote Claims Processor information

See Carol Stream, IL salary details

$12

$19

$27

How much do remote claims processor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote claims processor in Carol Stream, IL is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote claims processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What does a remote claims processor do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a remote claims processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a remote claims processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

More about Remote Claims Processor jobs
What job categories do people searching Remote Claims Processor jobs in Carol Stream, IL look for? The top searched job categories for Remote Claims Processor jobs in Carol Stream, IL are:
What cities near Carol Stream, IL are hiring for Remote Claims Processor jobs? Cities near Carol Stream, IL with the most Remote Claims Processor job openings:
Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Carol Stream, IL as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 100% Remote job distribution, with an average salary of $41,231 per year, or $19.8 per hour.

Director Casualty Claims

thg

Worcester, MA • On-site, Remote

Full-time

Posted 25 days ago

Job description

Our Claims Department is currently seeking a Director Casualty Claims - Auto & General Liability to join our growing team. This is an exempt, full time, hybrid role. 

Lead Our Casualty Claims Organization

At The Hanover, claims leadership is more than overseeing files — it is about setting strategy, building high-performing teams, and protecting what matters most to our customers and our business.

We are seeking a Director of Casualty Claims to provide enterprise leadership for claims leaders and their teams within our General Liability organization. This role owns the strategic direction, technical standards, talent development, and operational performance necessary to achieve best-in-class results across a complex casualty claims portfolio.

This position offers full remote or hybrid flexibility out of our Chicago, IL office. 

 

IN THIS ROLE, YOU WILL:

  • Develop and execute key strategic initiatives and operational processes to drive improved claim outcomes and cost-effective operations
  • Direct reserving practices across the portfolio to ensure consistent, accurate and appropriate indemnity and expense reserves
  • Ensure high-quality claim handling standards through adherence to best practices, coverage analysis, and litigation management protocols
  • Provide analysis through key metrics and data analytics to measure initiatives, identify trends, and drive continuous improvement
  • Serve as an escalation point and technical resource on complex, high-severity and litigated General Liability (CGL) claims, including premises liability, operations, and product liability matters
  • Guide litigation strategy in partnership with defense counsel across discovery, mediation, arbitration, and trial for the most complex claims in the portfolio
  • Monitor volume and business plans, utilizing technology and talent management to increase efficiency and scalability
  • Lead talent and performance management: set goals, deliver coaching and feedback, conduct performance reviews, make staffing and salary recommendations, and build succession plans
  • Act as a backfill for the VP as needed and interact effectively with Senior Leadership Team (SLT)
  • Identify key issues and communicate them to the appropriate audience in a timely, effective manner
  • Solicit and act on internal customer feedback on escalated claims, and champion process, protocol, and technology improvements
  • Build and maintain relationships across a wide spectrum of stakeholders, including senior leaders, business partners, agents and frontline adjusters
  • Ensure compliance with internal protocols, regulatory requirements, and applicable laws across all jurisdictions handled

 

WHAT YOU NEED TO APPLY:

  • Significant General Liability (CGL) claims experience is required — a strong, demonstrated background handling complex, high-severity and litigated General Liability claims, including premises liability, operations and product liability, is essential to this role
  • Bachelor's degree preferred with related claims experience; industry designations (CPCU, AIC, SCLA) or JD are a plus
  • 8–10+ years of progressive casualty claims experience with an insurance carrier
  • 5+ years of proven experience leading and managing others
  • Advanced claims technical knowledge and strong business acumen, with the ability to interpret coverage, indemnity and hold harmless agreements, and complex liability scenarios
  • Proven track record leading litigation strategy, directing defense counsel, and negotiating high-value settlements
  • Strong financial acumen, including reserving practices, expense management, and indemnity control
  • Skilled in data analytics with the ability to switch fluidly between tactical execution and strategic planning
  • Demonstrated Dynamic Leadership: viewed as a change agent, applies innovative thinking to improve outcomes, and shows examples of followership among peers
  • Effective, influential communicator across a wide-ranging audience, from senior leadership to frontline adjusters
  • Genuinely collaborative style, with the ability to influence peers and cross-functional partners despite no direct authority over them

 

Why This Role Stands Out

  • Strategic leadership — Shape claims strategy, reserving practices, and operational direction for a full line of business
  • True ownership — Full accountability for team performance, quality outcomes, and financial results
  • High-impact influence — Act as a technical resource and mentor across the broader claims organization, and partner directly with senior leadership
  • Advanced collaboration — Work alongside experienced legal counsel, business partners, and cross-functional teams
  • Career growth — Build succession plans, develop talent, and expand your influence across the organization

Apply