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Remote Claims Processing Jobs in Baltimore, MD (NOW HIRING)

Verifies Insurance Claims by reviewing claims requirements; examining documentation and calculations; highlighting and summarizing out-of-line situations; recommending changes in operating processes ...

Hybrid - onsite and remote We're looking for a Client Relationship Manager who thrives in a fast ... of medical claims experience (claims processing, denials, investigations, or claims issue ...

Hybrid - onsite and remote We're looking for a Client Relationship Manager who thrives in a fast ... of medical claims experience (claims processing, denials, investigations, or claims issue ...

Hybrid - onsite and remote We're looking for a Client Relationship Manager who thrives in a fast ... of medical claims experience (claims processing, denials, investigations, or claims issue ...

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Remote Claims Processing information

See Baltimore, MD salary details

$11

$19

$26

How much do remote claims processing jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote claims processing in Baltimore, MD is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.53 per hour, depending on experience, location, and employer.

What is remote claims processing?

Remote claims processing is the evaluation and handling of insurance claims by professionals who work from locations outside of a traditional office, often from home. These processors review claim submissions, verify information, assess coverage, and authorize payments or request additional information. Remote claims processors use secure online systems and communication tools to collaborate with colleagues and clients. This role requires strong attention to detail, confidentiality, and proficiency with digital platforms. Many insurance companies now offer remote claims processing positions to increase flexibility and efficiency.

What are the key skills and qualifications needed to thrive as a remote claims processor?

To thrive as a Remote Claims Processor, you need a strong understanding of insurance policies, attention to detail, and relevant experience or education in insurance or finance. Familiarity with claims management software, electronic document systems, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, time management, and problem-solving abilities help you stand out, especially when working independently. These skills ensure accurate, timely claims resolutions and effective collaboration with clients and colleagues in a remote environment.

What are some common challenges faced in remote claims processing roles, and how can they be effectively managed?

Remote claims processing professionals often encounter challenges such as managing high volumes of claims, maintaining clear communication with team members, and ensuring data security while working from home. Effective time management and strong organizational skills are key to handling large workloads efficiently. Regular check-ins with supervisors and using secure, company-approved communication tools can help maintain collaboration and protect sensitive information. Many organizations also provide training and support to help remote processors stay up-to-date with changing regulations and best practices.

What is the difference between Remote Claims Processing vs Remote Claims Adjuster?

AspectRemote Claims ProcessingRemote Claims Adjuster
CredentialsTypically requires insurance or claims processing certificationsRequires insurance licenses and adjuster certifications
Work EnvironmentHome-based, administrative settingHome-based or field, investigative and evaluative tasks
Industry UsageInsurance companies, third-party administratorsInsurance companies, public adjusting firms
Job FocusProcessing claims, data entry, customer serviceInvestigating claims, assessing damages, settlement negotiations

Remote Claims Processing and Remote Claims Adjuster roles share similarities in industry and work environment but differ in job focus and required credentials. Claims processors handle administrative tasks and data entry, while claims adjusters evaluate damages and negotiate settlements. Both roles are essential in the insurance industry and often require specialized certifications.

What cities near Baltimore, MD are hiring for Remote Claims Processing jobs?

Cities near Baltimore, MD with the most Remote Claims Processing job openings:

Infographic showing various Remote Claims Processing job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,610 per year, or $19 per hour.

Complex Claims Specialist

The Harford Mutual Insurance Companies

Bel Air, MD • On-site, Remote

$95K - $136K/yr

Full-time

Posted 9 days ago


Job description

WHO WE ARE:
Harford Mutual Insurance Group is a growing, dynamic mutual insurance carrier providing commercial property and casualty insurance products and services to a regional market. Headquartered in Harford County, Maryland, Harford Mutual offers a positive, diverse, and inclusive work environment with a rich company culture. Founded in 1842 on the principles of mutuality, we believe in insuring opportunity through mutual success® for our policyholders, agents, communities, and employees, and invite our employees to continue that tradition with respect, integrity, exemplary service, and personal responsibility.
Listed within this posting is the anticipated salary range for this position, plus variable incentive compensation. The final salary offered to a successful candidate may vary and will be dependent on several factors that include, but are not limited to, your business experience, education, and individual capacity. Harford Mutual is a multi-state employer, and this salary range may not reflect positions that work in other states.
THE OPPORTUNITY:
The Complex Claims Specialist exercises independent judgment and discretion in the investigation, evaluation, negotiation, and resolution of highly complex, high-severity commercial casualty claims. The role serves as a technical resource to the claims organization, providing oversight, guidance, and strategic direction on significant exposure claims involving litigation, catastrophic injuries, complex coverage issues, and large financial exposures.
LOCATION:
Remote/Hybrid (Bel Air, MD office)
WHAT YOU'LL DO:
  • Provide technical oversight of complex auto claims, including the identification and evaluation of commercial auto claims with significant severity potential.
  • Direct claim handling of complex claims, typically in excess of $250,000, & handling of complex coverage claims.
  • Actively coordinate claim file reviews with insured and agent.
  • Provide mentorship and guidance to claims staff on complex casualty claims.
  • Provide constant communication and feedback to claims staff and management regarding complex claims.
  • Maintain lawsuit record keeping & monitor defense counsel adherence to litigation procedures
  • Participates in complex exposure analysis and strategies.
  • Devise and implement Alternative Dispute Mechanisms.
  • Develop and implement litigation expense reduction methods.
  • Reduce and monitor number of open lawsuits.
  • Attend trials, settlement conferences and other discovery processes, as well as negotiate settlements
  • Perform field investigation where necessary.
  • Review and establish appropriate reserves.
  • Provide necessary information to reinsurers and affiliates.

WHAT YOU'LL BRING:
  • Minimum four-year degree or comparable work experience; JD is a plus
  • Minimum of 12 years' industry experience
  • Completion CPCU, AIC, SCLA or equivalent
  • Knowledge and understanding of litigation process.
  • Ability to understand and analyze insurance coverage

BENEFITS:
PHYSICAL DEMANDS & WORK ENVIRONMENTAL FACTORS:
The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EEO STATEMENT:
Harford Mutual Insurance Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position.
Base salary is only one component of our competitive Total Rewards package. To learn more, please visit the Perks & Benefits on our website.