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Remote Claims Processing Jobs in Alabama (NOW HIRING)

Outokumpu

Stainless Tech Rep-Customer solutions

Calvert, AL · On-site +1

$18.50 - $23.75/hr

Remote / Willingness to travel extensively (~70%). Outokumpu is the global leader in sustainable ... Strong knowledge of stainless-steel manufacturing processes, including cold rolling, hot rolling ...

Calista Corporation

Plan, develop, and implement programs and processes to ensure that important information is ... Must be able to travel to remote areas using various transportation methods such as plane, boat, or ...

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Remote Claims Processing information

What are some common challenges faced in remote claims processing roles, and how can they be effectively managed?

Remote claims processing professionals often encounter challenges such as managing high volumes of claims, maintaining clear communication with team members, and ensuring data security while working from home. Effective time management and strong organizational skills are key to handling large workloads efficiently. Regular check-ins with supervisors and using secure, company-approved communication tools can help maintain collaboration and protect sensitive information. Many organizations also provide training and support to help remote processors stay up-to-date with changing regulations and best practices.

What are the key skills and qualifications needed to thrive as a Remote Claims Processor, and why are they important?

To thrive as a Remote Claims Processor, you need a strong understanding of insurance policies, attention to detail, and relevant experience or education in insurance or finance. Familiarity with claims management software, electronic document systems, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, time management, and problem-solving abilities help you stand out, especially when working independently. These skills ensure accurate, timely claims resolutions and effective collaboration with clients and colleagues in a remote environment.

What is remote claims processing?

Remote claims processing is the evaluation and handling of insurance claims by professionals who work from locations outside of a traditional office, often from home. These processors review claim submissions, verify information, assess coverage, and authorize payments or request additional information. Remote claims processors use secure online systems and communication tools to collaborate with colleagues and clients. This role requires strong attention to detail, confidentiality, and proficiency with digital platforms. Many insurance companies now offer remote claims processing positions to increase flexibility and efficiency.

What is the difference between Remote Claims Processing vs Remote Claims Adjuster?

AspectRemote Claims ProcessingRemote Claims Adjuster
CredentialsTypically requires insurance or claims processing certificationsRequires insurance licenses and adjuster certifications
Work EnvironmentHome-based, administrative settingHome-based or field, investigative and evaluative tasks
Industry UsageInsurance companies, third-party administratorsInsurance companies, public adjusting firms
Job FocusProcessing claims, data entry, customer serviceInvestigating claims, assessing damages, settlement negotiations

Remote Claims Processing and Remote Claims Adjuster roles share similarities in industry and work environment but differ in job focus and required credentials. Claims processors handle administrative tasks and data entry, while claims adjusters evaluate damages and negotiate settlements. Both roles are essential in the insurance industry and often require specialized certifications.

What are the most commonly searched types of Claims Processing jobs in Alabama? The most popular types of Claims Processing jobs in Alabama are:
What are popular job titles related to Remote Claims Processing jobs in Alabama? For Remote Claims Processing jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Claims Processing jobs in Alabama look for? The top searched job categories for Remote Claims Processing jobs in Alabama are:
What cities in Alabama are hiring for Remote Claims Processing jobs? Cities in Alabama with the most Remote Claims Processing job openings:
Remote Claims Processing jobs near you
Infographic showing various Remote Claims Processing job openings in Alabama as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution.

Stainless Tech Rep-Customer solutions

Outokumpu

Calvert, AL • On-site, Remote

$18.50 - $23.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

As a global leader in Stainless Steel, we're seeking a dynamic Customer Solutions Specialist (Multiple Levels - Specialist & Senior Specialist) and join our Commercial team. 

Location: Remote / Willingness to travel extensively (~70%). 

Outokumpu is the global leader in sustainable stainless steel. We employ some 9,000 professionals in more than 30 countries who set the gold standard for innovation. The Americas is headquartered in Calvert, Mobile County, Alabama; home to one of the most technically advanced integrated stainless-steel mill in the United States. The Americas' footprint also expands to San Luis Potosi, Mexico, which is the only stainless steel cold rolling mill plus service center in the country. Additionally, Outokumpu business area Americas has a commercial office in Brazil.

In these roles, you will serve as a critical technical liaison across the stainless-steel supply chain-supporting customers, resolving material issues, and ensuring product performance. You will work cross-functionally with Sales, Quality, Mills, and Operations teams to diagnose challenges, drive root-cause analysis, and deliver effective, customer-focused solutions.  The Senior role will additionally lead complex investigations, influence corrective actions, and provide advanced technical expertise across high-impact customer situations.

Job qualifications and experience requirements:

  • Bachelor's degree preferred (Engineering or related field strongly preferred); High School Diploma or GED required.
  • Customer Solutions Specialist: Minimum 5 years of experience in the stainless-steel industry.
  • Senior Customer Solutions Specialist: 7-10+ years of relevant industry experience with deep technical expertise.
  • Strong knowledge of stainless-steel manufacturing processes, including cold rolling, hot rolling, and finishing operations.
  • Experience working in a manufacturing, service center, or industrial environment.
  • Proficiency in Microsoft Office and ERP systems (SAP, AS400, PRIME preferred).
  • Willingness to travel extensively (~70%).
  • Bilingual (English/Spanish) is a plus.

Some of the activities you will be doing include:

Customer Solutions Specialist

  • Diagnose and resolve product quality issues, identifying root causes and implementing solutions.
  • Provide direct technical support to customers and support claims resolution.
  • Inspect materials, review lab results, and coordinate with internal teams to ensure issue closure.
  • Collaborate cross-functionally to support day-to-day customer needs.

Senior Customer Solutions Specialist

  • Lead complex, high-impact customer issues, driving deep root-cause analysis and long-term corrective actions.
  • Act as the technical escalation point for critical customers and situations.
  • Influence cross-functional teams and mill partners to implement sustainable solutions.
  • Drive continuous improvement initiatives and mentor junior team members.

Competencies and skills:

  • Strong technical and analytical problem-solving skills with a focus on root-cause investigation.
  • Customer-focused mindset with strong relationship-building abilities.
  • Excellent communication, presentation, and negotiation skills.
  • Ability to work cross-functionally and influence internal and external stakeholders.
  • Proactive, solution-oriented mindset with the ability to manage multiple priorities.
  • Advanced expertise and leadership in technical problem-solving (Senior level).

Salary: USD.79,200-115,500.

What we offer:

           10 paid observed holidays plus 2 additional floating holidays to use at your discretion. 80 hours of paid time off annually, prorated based on hire date.

           401(k) retirement plan with a 100% company match on the first 6% of your contributions

           Medical coverage with HDHP and PPO plan options featuring affordable premiums and deductibles

           Employer HSA contribution of $1,000 (individual) or $2,000 (family) for team members enrolled in the HDHP plan

           Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)

           Dental and Vision coverage

           Employer paid Short Term and Long Term Disability Insurance

           Employer paid Group Life and AD&D insurance equal to 2 times annual salary, with optional Supplemental Life and AD&D coverage

           Voluntary benefits, including Aflac supplemental plans, Aura Identity and Fraud protection, and Legal Insurance

           Employer paid wellness programs, including Calm Health, Hinge Health, and Lark

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law. 

If you need an accommodation to complete any part of the application process due to a disability or medical condition, you may call 251-281-3631 or email humanresources.sl-usa@outokumpu.com. 

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