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Remote Citrix Jobs in Georgia (NOW HIRING)

MacStadium

Senior Technical Support Engineer

Atlanta, GA · On-site +1

$80K - $100K/yr

Dedicated Mac hardware enhanced with Citrix for virtual desktop infrastructure (VDI), enabling secure remote access to macOS environments for enterprise customers. * Mac focused IaaS: Enterprise ...

ON.energy

OT Systems Engineer

Atlanta, GA · Remote

Configure network segmentation, VLANs, routing, and secure remote access appropriate for OT environments * Troubleshoot network and communication issues during commissioning and early operations

CNR Technologies

Senior Systems Engineer

Woodstock, GA · Remote

$80K - $110K/yr

CNR Technologies is seeking an experienced Senior Systems Engineer to join our growing team in a fully remote role. This position is ideal for someone who thrives in a fast-paced MSP environment ...

asrcfh

Google Administrator

Peachtree City, GA · Remote

This position is 100% remote. The Google Administrator ensures the secure, reliable, and efficient operation of collaboration services while aligning with DoDEA cybersecurity policies, federal ...

asrcfh

Google Administrator

Peachtree City, GA · Remote

This position is 100% remote. The Google Administrator ensures the secure, reliable, and efficient operation of collaboration services while aligning with DoDEA cybersecurity policies, federal ...

ConstructConnect

Systems Engineer I

Atlanta, GA · On-site +1

Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace. * Team members who live within commuting distance of one of our office locations (Greater Cincinnati ...

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How much do remote citrix jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote citrix in Georgia is $43.79, according to ZipRecruiter salary data. Most workers in this role earn between $33.51 and $48.89 per hour, depending on experience, location, and employer.

What is a Remote Citrix job?

A Remote Citrix job involves managing, configuring, and troubleshooting Citrix virtualization technologies, such as Citrix Virtual Apps and Desktops, to support remote access to applications and systems. Professionals in this role ensure secure and efficient delivery of applications to users across different locations. Typical responsibilities include server administration, performance optimization, and resolving technical issues. This job is common in IT support, system administration, and cloud computing environments.

What are the key skills and qualifications needed to thrive in the Remote Citrix position, and why are they important?

To thrive as a Remote Citrix professional, you need in-depth knowledge of Citrix technologies (such as Citrix Virtual Apps and Desktops), strong troubleshooting abilities, and experience in IT infrastructure management. Familiarity with tools like Citrix Studio, Citrix Director, VMware, and relevant certifications such as CCA-V or CCP-V are typically required. Excellent communication skills, problem-solving aptitude, and self-motivation are important soft skills in this remote environment. These skills are crucial for effectively supporting users, maintaining secure and reliable virtual environments, and ensuring seamless collaboration with distributed IT teams.

What are some common challenges faced by Remote Citrix professionals and how can they be managed?

Remote Citrix professionals often encounter challenges such as troubleshooting complex virtual desktop environments, managing multiple user issues remotely, and ensuring optimal performance and security for end-users. Navigating these challenges typically requires strong diagnostics skills, proactive monitoring, and clear communication with both users and IT colleagues. Many companies offer access to advanced support tools, ongoing training, and robust documentation to help address these challenges effectively. Staying current with evolving Citrix technologies and collaborating frequently with teammates is also key for long-term success in this role.

What are the most commonly searched types of Citrix jobs in Georgia? The most popular types of Citrix jobs in Georgia are:
What are popular job titles related to Remote Citrix jobs in Georgia? For Remote Citrix jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Citrix jobs in Georgia look for? The top searched job categories for Remote Citrix jobs in Georgia are:
What cities in Georgia are hiring for Remote Citrix jobs? Cities in Georgia with the most Remote Citrix job openings:
Remote Citrix jobs near you
Infographic showing various Remote Citrix job openings in Georgia as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $91,075 per year, or $43.8 per hour.
Senior Technical Support Engineer

Senior Technical Support Engineer

MacStadium

Atlanta, GA • On-site, Remote

$80K - $100K/yr

Full-time

Posted 4 days ago

Job description

About MacStadium
MacStadium is the leading provider of enterprise-class Apple Mac infrastructure. Our Orka platform enables developers and DevOps teams to orchestrate macOS and Apple silicon in the cloud for CI/CD, testing, and development at scale. We serve some of the world's largest companies and are investing heavily in our platform for the future.
We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward action. If you want to have outsized impact on a small team building the future of Apple cloud infrastructure, we would love to hear from you.
About the Role
At MacStadium, we deliver a comprehensive suite of Apple infrastructure solutions. Our product portfolio includes Orka (a Kubernetes-based orchestration platform for Apple silicon), augmented bare metal with VDI tooling, including Citrix and others, and Mac focused IaaS, including bare metal Macs, Firewalls, Networking, and Storage.
As a Senior Technical Support Engineer, you will be the operational backbone of our support function - owning the Tier 1 ticket queue, developing deep product expertise across the full portfolio, and building the tooling and automation that helps the team scale.
This is not a read-from-a-script support role. You will dig into logs, use AI code tools, write scripts to reproduce and diagnose issues, and work directly with customers to resolve technical challenges across Orka, Citrix, and bare metal environments. You will own Tier 1 ticket flow - managing tickets routed from the support team and our AI-powered support agent - while ramping into Tier 2 across all products. You will partner with the existing Orka support developers for follow-the-sun coverage and collaborate with the Orka development team and SRE on escalations.Why This Role Exists
MacStadium's customer base and product portfolio are growing. Overall support volume is increasing, ticket complexity is deepening as customers deploy across more environments, and our product surface area now spans Orka (hosted, on-prem, and AWS), augmented bare metal with Citrix, and Mac focused IaaS. We are investing in the support team to stay ahead of that growth - adding a senior technical hire who can own Tier 1 operations, develop cross-product expertise, and bring development-oriented capacity to build the tooling and automation that will help us scale.Our Products
You will develop expertise across MacStadium's full product portfolio:
  • Orka: Our Kubernetes-based orchestration platform for Apple silicon and macOS virtualization. Customers run Orka in three deployment models: hosted on MacStadium's managed infrastructure, on-premises in their own data centers, and on AWS using EC2 Mac instances. Each model has its own networking, access, and troubleshooting considerations.
  • Augmented Bare Metal with Citrix: Dedicated Mac hardware enhanced with Citrix for virtual desktop infrastructure (VDI), enabling secure remote access to macOS environments for enterprise customers.
  • Mac focused IaaS: Enterprise-grade bare metal Mac infrastructure in MacStadium data centers, supporting AI, CI/CD, development, and production workloads.
What You Will Do
  • Own the Tier 1 ticket queue: manage incoming tickets routed from the support team and the AI-powered support agent, ensuring timely triage, routing, and resolution across all products
  • Ramp into Tier 2 support across Orka, Citrix, and bare metal - developing the product expertise to troubleshoot and resolve complex issues independently across the full portfolio
  • Write scripts and build tooling (Bash, Python) to automate repetitive diagnostics, reproduce customer issues, and accelerate troubleshooting workflows
  • Partner with the existing US and EU Orka support developers to maintain follow-the-sun coverage, share knowledge, and develop shared runbooks and troubleshooting guides
  • Help shape the AI support agent's effectiveness - reviewing its output, identifying gaps, tuning responses, and ensuring quality as it handles Tier 1 volume
  • Collaborate with the Head of Support on process improvements, knowledge base development, and operational metrics
  • Contribute to internal documentation, including root cause analysis write-ups, known issue tracking, and customer-facing KB articles
  • Act as a voice of the customer internally, surfacing recurring issues and feature requests to the product and engineering teams
What We Are Looking For
Required:
  • 3+ years in a technical role: support engineering, systems/network administration, DevOps, or infrastructure operations - we care about the skills, not the exact title
  • Proficiency scripting in Bash and Python - you automate repetitive tasks rather than doing them manually twice
  • Strong systems administration fundamentals: networking (DNS, firewalls, VPNs, TCP/IP), storage, process management, and log analysis across Linux and/or macOS
  • Experience with virtualization or container concepts (VMware, Docker, Kubernetes) - direct Kubernetes experience is a plus but not required
  • Comfortable working in a CLI-driven environment and reading logs, configs, and API responses to diagnose issues
  • Demonstrated ability to manage a ticket queue or support workflow - you know how to prioritize, triage, and keep things moving without dropping balls
  • Excellent written communication: you can explain complex technical issues clearly to both engineers and non-technical stakeholders, and you document what you learn
  • Based in the US with availability during standard US business hours (Eastern or Central preferred)
  • Self-directed and comfortable working autonomously on a small, distributed team
Preferred:
  • Direct experience with Orka, Kubernetes, Apple silicon, and/or macOS virtualization
  • Familiarity with AWS - particularly EKS and EC2 Mac instances
  • Experience with Citrix or virtual desktop infrastructure (VDI)
  • Background in network engineering or administration - troubleshooting connectivity, firewall rules, and infrastructure at the network layer
  • Experience with CI/CD systems such as GitHub Actions, Jenkins, or similar - especially in the context of iOS/macOS build and test pipelines
  • Experience with Zendesk, Jira, or similar support/ticketing platforms
  • Background in supporting SaaS or IaaS products with enterprise customers
  • Track record of building internal tools, automation, or process improvements that made a support team more efficient
  • Exposure to AI-assisted support tools or willingness to help shape an AI support workflow
What Success Looks Like
  • Within 30 days: Owning the Tier 1 ticket queue, triaging and resolving tickets across all products. Onboarded on Orka across all three deployment models (MacStadium-hosted, on-prem, AWS) and beginning to shadow the existing Orka support developers on Tier 2 issues. Your dev environment is set up and you have written your first diagnostic script.
  • Within 60 days: Handling Tier 2 tickets across Orka, Citrix, and bare metal with increasing independence. Contributing to the internal knowledge base. You have identified at least one repetitive workflow and built tooling to streamline it. Actively shaping the AI agent's Tier 1 output quality.
  • Within 90 days: Fully operational - Tier 1 queue runs smoothly under your ownership, you are resolving Tier 2 issues across the product portfolio, and you are contributing automation and tooling that makes the whole team faster.

MacStadium has a defined Information Security Policy and all employees are required to adhere to this policy and sign an acknowledgment and receipt of this policy upon hire.
All offers of employment are conditioned upon successful completion of a background screening process and all employees must comply with the immigration rules and laws in the jurisdiction in which he/she/they will provide MacStadium services.
MacStadium is an Equal Opportunity Employer. All applicants are considered without regard to race, color, ancestry, national origin, gender/gender identity, sexual orientation, marital and family status, religion and religious belief, age, disability, results of genetic information, and service in the military.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. MacStadium may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
No recruiting agencies please.

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