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Remote Citibank Customer Service Jobs in Reno, NV

HOPCo

Coder II - Remote

Reno, NV · On-site +1

$18.75 - $25/hr

Skill in customer service and an understanding of The HOPCo code of conduct and culture. * Skill in communicating effectively with physicians, clinical staff, and the public. * Skill in establishing ...

Liberty Mutual

Sales Representative, Inbound Remote

Reno, NV · On-site +1

$45K - $100K/yr

Our Sales Representative, Inbound Remote position is available for candidates based in the states ... That means you sincerely care that our customers get exactly the quality products and services they ...

ReminderMedia

Sales Executive - Remote

Reno, NV · Remote

$65K - $125K/yr

Conduct a high volume of outbound phone calls to potential customers using leads that are provided ... services provider that has helped over 100K small businesses grow their client base through a ...

ReminderMedia

Sales Executive - Remote

Reno, NV · Remote

$65K - $125K/yr

Conduct a high volume of outbound phone calls to potential customers using leads that are provided ... services provider that has helped over 100K small businesses grow their client base through a ...

Stratford Davis

Remote Sales Growth Representative

Reno, NV · Remote

$85K - $150K/yr

Articulate the value propositions to potential customers with finesse. * Engage with warm leads ... No previous sales experience is required; receive thorough training on our products/services, sales ...

Open Mind Health

Client Liaison

Reno, NV · Remote

$17 - $20/hr

... connected to services. * This is a highly interactive remote role that combines client ... Maintain accurate information within CRM and EHR systems * Communicate professionally and ...

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All JobsCitibank Customer Service JobsRemote Citibank Customer Service JobsRemote Citibank Customer Service Jobs in Reno, NV

Remote Citibank Customer Service information

See Reno, NV salary details

$12

$23

$34

How much do remote citibank customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote citibank customer service in Reno, NV is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $25.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote Citibank Customer Service representative?

To thrive as a Remote Citibank Customer Service representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with CRM software, call center systems, and secure data handling protocols is typically required. Exceptional patience, active listening, and a customer-oriented attitude help representatives excel in resolving client concerns. These skills ensure efficient, accurate, and positive customer interactions, which are critical for customer satisfaction and loyalty.

What does a remote Citibank Customer Service representative do?

A Remote Citibank Customer Service representative assists customers with their banking needs via phone, email, or online chat while working from home. Their responsibilities include answering account inquiries, resolving issues, processing transactions, and providing information about Citibank’s products and services. They are trained to handle sensitive information securely and to deliver a positive customer experience. This role requires strong communication skills, problem-solving abilities, and familiarity with Citibank’s policies.

What are common challenges faced by remote Citibank Customer Service representatives, and how are they supported to overcome them?

Remote Citibank Customer Service representatives often encounter challenges such as managing high call volumes, troubleshooting complex customer issues, and maintaining effective communication without face-to-face interaction. To support their success, Citibank typically provides thorough onboarding, access to comprehensive knowledge bases, and regular virtual team meetings for peer collaboration. Additionally, supervisors offer real-time guidance and feedback through digital platforms, ensuring remote staff feel connected and equipped to deliver excellent customer service.

How to get hired for remote Citibank customer service?

To get hired for a remote Citibank customer service position, candidates should have strong communication skills, previous customer service experience, and familiarity with banking products. Applying through the official Citibank careers website and demonstrating proficiency in relevant tools like CRM software can improve chances. A high school diploma or equivalent is typically required, and some roles may prefer prior financial industry experience.

What is the difference between Remote Citibank Customer Service vs Remote Bank Teller?

AspectRemote Citibank Customer ServiceRemote Bank Teller
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; banking experience preferred
Work EnvironmentRemote, home-based with virtual communication toolsRemote, home-based with secure banking software
Industry UsageCommon in banking and financial servicesLess common; typically in branch or remote banking roles
Job FocusHandling customer inquiries, account support, and service issuesProcessing transactions, account management, and customer assistance

Remote Citibank Customer Service and remote bank teller roles both serve banking customers but differ mainly in job focus and required experience. Customer service roles emphasize support and communication, while bank tellers handle transactions and account management. Both roles are remote and industry-specific, but the customer service position often requires less banking-specific experience.

What are popular job titles related to Remote Citibank Customer Service jobs in Reno, NV? For Remote Citibank Customer Service jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Remote Citibank Customer Service jobs in Reno, NV look for? The top searched job categories for Remote Citibank Customer Service jobs in Reno, NV are:
What cities near Reno, NV are hiring for Remote Citibank Customer Service jobs? Cities near Reno, NV with the most Remote Citibank Customer Service job openings:
Remote Citibank Customer Service jobs near you
Infographic showing various Remote Citibank Customer Service job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $47,854 per year, or $23 per hour.

Coder II - Remote

Healthcare Outcomes Performance Co. (HOPCo)

Reno, NV • On-site, Remote

$18.75 - $25/hr

Full-time

Re-posted 2 days ago

Job description

ESSENTIAL FUNCTIONS
  • Abstracts data in compliance with national, regional, and local policies, and interprets and reviews medical record documentation to assign accurate ICD-10 diagnosis and CPT procedure codes.
  • Utilizes practice management system (PMS) to accurately account for demographics and services performed for all scheduled and unscheduled surgical cases according to standard procedures and coding guidelines.
  • Utilizes individual hospital medical record systems and coordinates with physicians and staff to obtain clinical documents and demographics required for appropriate coding and billing for all hospital procedures.
  • Provides education and support to clinical areas regarding appropriate documentation and coding of services to achieve accurate billing. Maintains effective communication with providers concerning coding issues.

EDUCATION
  • High school diploma/GED or equivalent working knowledge preferred.
  • Accredited by the American Health Information Management Association (CCS-P) or the American Academy of Professional Coders (CPC).

EXPERIENCE
  • At least three years of experience in provider coding and medical terminology with extensive knowledge of ICD-10, CPT, and HCPC coding required.
  • Preferred specialty experience in areas of Orthopedics, Neurology, Physical Medicine, and Rehabilitation or Pain Management.

REQUIREMENTS
  • A minimum of one of the following credentials: CCS-P or CPC.
  • Meets established coding and abstracting quality and productivity standards.
  • Experience with various coding software. Previous experience with remote coding is preferred. Possesses PC skills, both keyboarding and applications.
  • Requires a good understanding of anatomy, physiology, medical terminology, and disease processes.
  • Ability to work independently.
  • Excellent attention to details.

KNOWLEDGE
  • Demonstrates knowledge of sequencing diagnoses and procedure codes outlined in the ICD-10-CM Official Coding Guidelines, Uniform Hospital Discharge Data Set, CMS guidelines, and other resources as applicable.
  • Knowledge of government and commercial insurance plans requirements.
  • Understands and applies medical terminology, anatomy, physiology, surgical technology, pharmacology, and disease processes.

SKILLS
  • Skill in customer service and an understanding of The HOPCo code of conduct and culture.
  • Skill in communicating effectively with physicians, clinical staff, and the public.
  • Skill in establishing good working relationships with both internal and external customers.

ABILITIES
  • Ability to maintain patient confidentiality.
  • Ability to communicate with internal and external customers professionally.
  • Ability to work independently.

ENVIRONMENTAL WORKING CONDITIONS
  • Normal office environment.

PHYSICAL/MENTAL DEMANDS
  • Requires sitting and standing associated with a normal office environment.
  • Some bending and stretching are required.
  • Manual dexterity using a calculator and computer keyboard.

ORGANIZATIONAL REQUIREMENTS
  • HOPCo Mission, Vision, and Values must be read and signed.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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