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Remote Citibank Customer Service Jobs in Butler, PA

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.50/hr

Providing excellent customer service and effectively resolving customer issues. * Being proficient ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.25/hr

Providing excellent customer service and effectively resolving customer issues. * Being proficient ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.25/hr

Providing excellent customer service and effectively resolving customer issues. Being proficient in ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

HMG Careers

Remote Sales and Service Advisor

Meridian, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Baden, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Beaver, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Ambridge, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Tarentum, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Boyers, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Butler, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Rochester, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Fenelton, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Citibank Customer Service information

See Butler, PA salary details

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How much do remote citibank customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote citibank customer service in Butler, PA is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.98 per hour, depending on experience, location, and employer.

What does a remote Citibank Customer Service representative do?

A Remote Citibank Customer Service representative assists customers with their banking needs via phone, email, or online chat while working from home. Their responsibilities include answering account inquiries, resolving issues, processing transactions, and providing information about Citibank’s products and services. They are trained to handle sensitive information securely and to deliver a positive customer experience. This role requires strong communication skills, problem-solving abilities, and familiarity with Citibank’s policies.

What are the key skills and qualifications needed to thrive as a remote Citibank Customer Service representative?

To thrive as a Remote Citibank Customer Service representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with CRM software, call center systems, and secure data handling protocols is typically required. Exceptional patience, active listening, and a customer-oriented attitude help representatives excel in resolving client concerns. These skills ensure efficient, accurate, and positive customer interactions, which are critical for customer satisfaction and loyalty.

What are common challenges faced by remote Citibank Customer Service representatives, and how are they supported to overcome them?

Remote Citibank Customer Service representatives often encounter challenges such as managing high call volumes, troubleshooting complex customer issues, and maintaining effective communication without face-to-face interaction. To support their success, Citibank typically provides thorough onboarding, access to comprehensive knowledge bases, and regular virtual team meetings for peer collaboration. Additionally, supervisors offer real-time guidance and feedback through digital platforms, ensuring remote staff feel connected and equipped to deliver excellent customer service.

What is the difference between Remote Citibank Customer Service vs Remote Bank Teller?

AspectRemote Citibank Customer ServiceRemote Bank Teller
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; banking experience preferred
Work EnvironmentRemote, home-based with virtual communication toolsRemote, home-based with secure banking software
Industry UsageCommon in banking and financial servicesLess common; typically in branch or remote banking roles
Job FocusHandling customer inquiries, account support, and service issuesProcessing transactions, account management, and customer assistance

Remote Citibank Customer Service and remote bank teller roles both serve banking customers but differ mainly in job focus and required experience. Customer service roles emphasize support and communication, while bank tellers handle transactions and account management. Both roles are remote and industry-specific, but the customer service position often requires less banking-specific experience.

How do I become a remote Citibank customer service representative?

To become a remote Citibank customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and prior customer service experience. Applicants usually apply online through Citibank's careers website, complete assessments, and may undergo training to handle banking products and systems remotely.

What are popular job titles related to Remote Citibank Customer Service jobs in Butler, PA?

For Remote Citibank Customer Service jobs in Butler, PA, the most frequently searched job titles are:

What job categories do people searching Remote Citibank Customer Service jobs in Butler, PA look for?

The top searched job categories for Remote Citibank Customer Service jobs in Butler, PA are:

What cities near Butler, PA are hiring for Remote Citibank Customer Service jobs?

Cities near Butler, PA with the most Remote Citibank Customer Service job openings:

Remote Citibank Customer Service jobs near you
Infographic showing various Remote Citibank Customer Service job openings in Butler, PA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,268 per year, or $20.8 per hour.

Customer Experience Banker

Aliquippa, PA • On-site, Remote

Huntington
Banking and Credit Intermediation • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

65th of 174 rated banks

People enjoy working here

Good employer

Recommended by students

Learn more about Huntingtonexternal

$15 - $20.50/hr

Full-time

Re-posted 19 days ago

Job description

Description

A Customer Experience Banker is a Financial Concierge for our walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently in order to provide exemplary customer service while educating customers on bank products, services and technology.

Your responsibilities include:

  • Providing excellent customer service and effectively resolving customer issues.
  • Being proficient in understanding and educating customers on consumer deposit products and consumer lending.
  • Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
  • Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
  • Adhering to all operational, security, risk and regulatory policies and procedures.
  • Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.

Required Qualifications:

  • High School Diploma
  • 1 year customer service in banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs, or similar role

OR

  • Bachelor's Degree

Preferred Qualifications:

  • Career minded individuals that want to join an organization where they can gain experience and build a career. Huntington provides career paths and development plans to get you where you want to go
  • Bachelor's Degree
  • Cash handling skills preferred but not required
  • Comfort with technology such as mobile services and online banking services is a plus


Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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