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Remote Chatbot Jobs in Washington (NOW HIRING)

RIVA Solutions Inc.

Web Administrator

Reston, VA · On-site +1

Hybrid or Remote Terms: Full Time Clearance: U.S. Citizenship Preferred; Ability to Obtain Public ... improvements, chatbot content, search tuning, and knowledge base updates. * Support content ...

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Remote Chatbot information

What are the key skills and qualifications needed to thrive in the Remote Chatbot position, and why are they important?

To thrive as a Remote Chatbot, you must have expertise in natural language processing, conversational AI design, and relevant programming languages such as Python, as well as a degree in computer science or a related field. Familiarity with chatbot development platforms (like Dialogflow or Microsoft Bot Framework), API integrations, and cloud-based deployment tools is often required. Strong communication, problem-solving abilities, and attention to detail help distinguish top candidates in this field. These skills enable the creation of effective, user-friendly chatbots that meet business objectives and enhance customer experience in remote work environments.

What is a Remote Chatbot job?

A Remote Chatbot job involves managing, programming, or supporting AI-powered chatbots to assist customers, answer questions, or automate tasks. This role can include chatbot development, training AI models, writing responses, or monitoring chatbot interactions. It often requires skills in customer service, programming, or AI, depending on the position. Remote chatbot jobs allow professionals to work from anywhere while ensuring efficient and accurate chatbot performance.

What are the typical daily responsibilities of a Remote Chatbot developer?

As a Remote Chatbot developer, your daily tasks often include designing conversational flows, writing and testing scripts, and integrating chatbots with external APIs or databases for seamless user interactions. You’ll collaborate remotely with product managers, UX designers, and sometimes customer support teams to ensure the chatbot meets user needs and business goals. Regularly reviewing chatbot analytics and updating responses based on user feedback is also common. This role typically requires proactive communication and independent work, making strong organizational skills essential for success in a remote setting.

What are the most commonly searched types of Chatbot jobs in Washington? The most popular types of Chatbot jobs in Washington are:
What are popular job titles related to Remote Chatbot jobs in Washington? For Remote Chatbot jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Chatbot jobs in Washington look for? The top searched job categories for Remote Chatbot jobs in Washington are:
What cities in Washington are hiring for Remote Chatbot jobs? Cities in Washington with the most Remote Chatbot job openings:
Remote Chatbot jobs near you
Infographic showing various Remote Chatbot job openings in Washington as of June 2026, with employment types broken down into 6% Internship, 42% Full Time, 19% Part Time, and 33% Contract. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution.
Web Administrator

Web Administrator

RIVA Solutions Inc.

Reston, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Position: Web Administrator 
Location: Hybrid or Remote 
Terms: Full Time 
Clearance: U.S. Citizenship Preferred; Ability to Obtain Public Trust 
Travel: 0–10% 
 
RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. 
That’s RIVA. 
We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for Federal government agencies. Since 2009, we’ve partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don’t just develop solutions—we support efforts that strengthen communities and serve the public good. 
RIVA’s culture is built on four core values: Results, Innovation, Values, and Accountability (R.I.V.A.). They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, employees have the opportunity to grow their skills, contribute ideas, and make an impact from day one—all while supporting missions that matter. 
 
Position Overview 
RIVA Solutions is seeking a Web Administrator to support Federal client web operations and digital services. The ideal candidate will manage WebAdmin requests, support content publishing and maintenance activities, coordinate with cross-functional teams, and ensure timely communication and issue resolution for stakeholders. This role supports content operations, ticket management, quality control, accessibility, and operational reporting within a fast-paced Federal web environment. 
 
Core Responsibilities 
  • Monitor the WebAdmin mailbox and public inquiry channels, create tickets, triage requests, assign work to appropriate teams, and track status through resolution. 
  • Maintain responsive communication with Federal client stakeholders and requestors regarding ticket status, timelines, and completed work. 
  • Post, update, archive, and maintain Federal client web content in Drupal/WCMS according to established workflows, metadata standards, and quality control procedures. 
  • Manage FAQ updates, public inquiry trends, and feedback inputs that support content improvements, chatbot content, search tuning, and knowledge base updates. 
  • Support content inventories, broken link reviews, redirects, archiving activities, content validation, and readiness checks for website updates and deployments. 
  • Provide basic functional, browser, mobile, accessibility, and regression testing for content updates and site changes. 
  • Support Voice of Customer survey administration and compile customer feedback reports and service improvement recommendations. 
  • Maintain operational documentation, ticketing procedures, user guides, tutorials, Confluence pages, and knowledge articles. 
  • Coordinate with project leadership, content analysts, UX staff, developers, QA, Federal client IT, and contractors to resolve operational issues and maintain service continuity. 
  • Minimum Qualifications 
  • Experience using Drupal, WordPress, SharePoint, or another WCMS to post, update, format, and maintain web content. 
  • Experience with ticketing systems such as Jira, ServiceNow, Zendesk, or comparable tools, including intake, triage, routing, and status tracking. 
  • Basic understanding of HTML, CSS, web publishing workflows, metadata, redirects, broken link management, and content quality control. 
  • Strong customer service, written communication, organization, follow-up, and prioritization skills. 
  • Familiarity with Section 508/WCAG concepts and basic accessibility checks for web pages and documents. 
  • Ability to collaborate across content, technical, QA, and Government stakeholder groups in a fast-paced web operations environment. 
 
Preferred Qualifications 
  • Experience supporting Federal public-facing websites, Federal client websites, or healthcare/scientific content. 
  • Experience with Jira/Confluence administration, Agile/Kanban boards, Google Analytics, DAP, BrowserStack, WAVE, Axe, Lighthouse, or GovDelivery/Granicus. 
  • Experience writing SOPs, user guides, training materials, FAQs, or knowledge base articles. 
  • Certified Scrum Master (CSM), Google Analytics training, or accessibility training preferred. 
 
Salary 
$85K 
 
RIVA Benefits 
  • Paid Time Off / Sick Leave 
  • Health, Dental, and Vision Coverage 
  • Life Insurance 
  • 401(k) Retirement Plan with Company Match 
  • HSA/FSA Spending Accounts 
  • Long- and Short-Term Disability 
  • Pet Insurance 
  • Wellness Program Initiatives 
  • RIVA Flex (Flexible Hours and Hybrid Support, where applicable) 
  • Additional Workplace Benefits 
 
Equal Opportunity Statement 
RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any protected class. 
If you need a reasonable accommodation to search for a job opening or to submit an online application, please email accommodations@rivasolutionsinc.com. Only messages left for this purpose will be returned.