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Remote Chat Jobs in Surrey, BC (NOW HIRING)

Cayenta

(Remote) Application Consultant

Richmond, BC · Remote

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Cayenta

(Remote) Application Consultant

Burnaby, BC · Remote

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Remote work and more! About Cayenta: Cayenta is a leading provider of enterprise resource ...

Generac

Customer Support Specialist

Vancouver, BC · On-site +1

CA$23.07/hr

Fully remote full time positions * Individuals are assigned 5 shifts per week, with 2 consecutive ... and chat. We have a variety of smart home products and services and requests may be fairly ...

1Valet

Field Technician Support

Vancouver, BC · Remote

... chat, ensuring clarity and customer service excellence. ● Perform remote diagnostics, testing, and system validation for software and hardware installations as required. ● Maintain detailed ...

AO Globe Life

Be Seen First

Remote Customer Sales Representative - Entry Level

Vancouver, BC · Remote

CA$60K - CA$80K/yr

Remote Customer Sales Representative - Entry Level AO Globe Life | 100% Remote | Weekly Pay | Full-Time Launch Your Career From Home Looking for more than just another remote job? At AO Globe Life ...

New

Intiveo

Customer Success Manager (Remote)

Vancouver, BC · Remote

CA$100K - CA$120K/yr

Act on adoption and activation alerts (e.g., Chat with Patients not enabled, low confirmation rates) and execute the matching playbook. * Account reviews. Host structured reviews when triggered by ...

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All JobsChat JobsRemote Chat JobsRemote Chat Jobs in Surrey, BC

Remote Chat information

See Surrey, BC salary details

$10

$25

$65

How much do remote chat jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote chat in Surrey, BC is $25.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.16 and $27.68 per hour, depending on experience, location, and employer.

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs
What are the most commonly searched types of Chat jobs in Surrey, BC? The most popular types of Chat jobs in Surrey, BC are:
What are popular job titles related to Remote Chat jobs in Surrey, BC? For Remote Chat jobs in Surrey, BC, the most frequently searched job titles are:
What job categories do people searching Remote Chat jobs in Surrey, BC look for? The top searched job categories for Remote Chat jobs in Surrey, BC are:
What cities near Surrey, BC are hiring for Remote Chat jobs? Cities near Surrey, BC with the most Remote Chat job openings:
Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Surrey, BC as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,645 per year, or $25.3 per hour.

Operations and Member Support Coordinator (Remote)

BCAA - Canada

Burnaby, BC • Remote

CA$32.12/hr

Full-time

Medical, Retirement

Posted 10 days ago

Job description

Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explore BC and get from here to there with room for their friends and their gear.

BCAA has been recognized for the last five years as a Top Employer. Joining Evo means joining one of the most trusted organizations in BC. If you want to make a difference and shape the future of BC's car sharing economy, join our Evo team.

We are currently hiringanOperations and Member Support Coordinator(Remote) to join ourEvo Car Shareteam.

Reporting to the Manager, Claims and Administration, you'll help keep our call centre running smoothly by performing essential administrative duties and supporting Evo members via phone and live chat. You'll act as an Evo ambassador and showcase your commitment to supporting BC's most valued car sharing service.

Who you are

  • You take the initiative to deliver exceptional customer service.

  • You thrive in a fast-paced environment where every day is different.

  • You demonstrate strong analytical and organizational skills and can juggle multiple and competing priorities.

  • You prioritize work-life balance and are open to a flexible shift work schedule.

  • You're eager to hop in and grow! Your personal development and career are important to you.

Once here, you will:

  • Create an engaging and positive team environment.

  • Coordinate various administrative tasks based on the department's evolving business needs. Activities include pre-authorizing charges, supporting members and vendors, preparing reports, and investigating parking tickets, tows, tolls and mileage overages.

  • Provide exceptional customer service and support to EVO members through various platforms (live chat, phone, and/or email).

  • Provide administrative support to procure capital items.

  • Actively participate in job specific training to reach your full potential.

  • Team members will work remotely as part of a virtual 24/7 call centre and must be flexible to work Monday to Friday or Tuesday to Saturday schedules based on operational needs. Shifts may start between 8:00 a.m. and 10:00 a.m. and end between 4:00 p.m. and 6:00 p.m.

What you bring

  • One-year post-secondary Diploma or Certificate in a relevant field (eg. Business Administration) and/or one year of experience in a related industry or at least two years related experience in operations.

  • At least two years' experience with administrative or reception and/or customer service or call centre, or a combination of education and experience.

  • Solid working knowledge of MS Office Suite (Word, Excel, Outlook).Showcase your sharp technical skills with willingness to learn new platforms (i.e. Amazon Workspace, Evo Care Sharing Software).

  • Bonus skills:

  • One year experience as a Member Service Agent or similar position.

  • Basic knowledge of PowerBI, Verint, Service Now, Amazon Connect & Workplace, Google Maps, and EVO Car Sharing Software.

  • Rapid-fire typing skills (40 wpm).

Please note that this is atemporary contract till May 31, 2027with the possibility for extension and/or permanent conversion,butsubject to performance and operational needs.In addition, this is a remote position based out of the province of BC. Applicants who are notlocatedwithin British Columbia or are not looking torelocateto the British Columbia region will not be considered.

The salary range for this position is $46,768.44 ($25.70/hr) to $58,460.52 ($32.12/hr) and is determined viajob-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.

Shape your future with us. We've got you covered.

  • Every day, our team members get to make a difference in the lives of British Columbians, our BCAA Members and their communities. Having that kind of impact is exciting, positive, and contagious.

  • At Evo Car Share, we pride ourselves on empowering our team members to do great work. We enthusiastically support all learning and growth opportunities.

  • Career advancement and personal development programs are available to help you reach your full potential, no matter what that means to you.

  • You'll receive a wellness account and Flexfits Benefits Program to meet your unique lifestyle needs and a health care spending account to keep your body, mind and soul thriving.

  • You'll receive a competitive rewards package that includes salary, performance bonus programs, pension plan as well as other perks and programs to help build your personal wealth.

  • You'll become a BCAA member, with access to the great deals and discounts that go along with it.

  • We're named one of Canada's Top Employers for 5 years in a row with a constant focus on how to create a better workplace for all our team members.

  • And...time flies when you're having fun at Evo!

We're always looking for amazing people like you. Apply today.

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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