ZipRecruiter

Log In

2

Remote Chat Jobs in Springville, UT (NOW HIRING)

Entrata

Insurance Sales Agent

Lehi, UT · On-site +1

Respond to customer inquiries via phone, email, and chat, providing accurate policy information and ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

Entrata

Insurance Sales Agent

Lehi, UT · On-site +1

$20.10 - $31.54/hr

Respond to customer inquiries via phone, email, and chat, providing accurate policy information and ... Flexible and transparent culture with remote and hybrid work options, generous vacation time, and ...

BILL

Staff Motion Designer

Draper, UT · On-site +1

Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders ... We'd love to chat if you have: * 7+ Years of Proven Impact: A track record of high-level motion ...

Proofpoint

Staff Product Support Engineer

Draper, UT · On-site +1

... chat and resolve technical support issues in this product area. This may include installing ... Responding to technical support ticket and providing remote support to customers * Working with ...

Proofpoint

Staff Product Support Engineer

Draper, UT · On-site +1

... chat and resolve technical support issues in this product area. This may include installing ... Responding to technical support ticket and providing remote support to customers * Working with ...

Archer Travel Service, Inc

Customer Representative

Provo, UT · Remote

$15.25 - $20.50/hr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

eBay

Associate Customer Experience Rep

Draper, UT · On-site +1

$29K - $50K/mo

Remote roles are not eligible for U.S. visa sponsorship. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color ...

next page

Showing results 1-20

All JobsChat JobsRemote Chat JobsRemote Chat Jobs in Springville, UT

Remote Chat information

What are remote chat jobs?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a Remote Chat Support Representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What Are Remote Chat Jobs?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs
What are the most commonly searched types of Chat jobs in Springville, UT? The most popular types of Chat jobs in Springville, UT are:
What are popular job titles related to Remote Chat jobs in Springville, UT? For Remote Chat jobs in Springville, UT, the most frequently searched job titles are:
What job categories do people searching Remote Chat jobs in Springville, UT look for? The top searched job categories for Remote Chat jobs in Springville, UT are:
What cities near Springville, UT are hiring for Remote Chat jobs? Cities near Springville, UT with the most Remote Chat job openings:
Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Springville, UT as of June 2026, with employment types broken down into 37% Full Time, 21% Temporary, and 42% Contract. Highlights an 100% Remote job distribution.
Customer Service Representative (Remote)

Customer Service Representative (Remote)

Village Capital & Investment

Draper, UT • On-site, Remote

$16/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 28 days ago

Job description

Position: Customer Service Representative
Location: Remote
Job Type: Full-Time
Company: Village Capital & Investment LLC
About Us
Village Capital & Investment LLC is a nationwide mortgage lender specializing in FHA, VA, and USDA loans. We are dedicated to providing a quick, efficient, and high-quality mortgage loan process to our customers and partners. Headquartered in Henderson, NV, we work with loan originators, brokers, and correspondents to offer competitive rates and exceptional service.
Job Summary
Village Capital & Investment LLC is seeking a motivated and detail-oriented Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring each interaction reflects our commitment to outstanding service. This position is based in Henderson, NV with remote opportunities for candidates residing in North Carolina, South Carolina, Alabama, or Georgia.
Responsibilities
  • Receive inbound calls from current and potential clients
  • Make outbound calls to follow up on issue resolution
  • Assist customers with basic mortgage needs and aim for one-call resolution
  • Build rapport and engage in meaningful conversations to support the client's mortgage needs
  • Partner with internal and external departments to resolve customer issues
  • Maintain confidentiality and uphold company standards

Benefits
  • Competitive starting wage
  • Medical, Dental, and Vision insurance
  • 401(k)
  • 1 week of paid training
  • Daytime schedule: 8:00 AM - 5:00 PM, Monday-Friday
  • Full-time or part-time consistent schedules
  • Overtime opportunities available

Requirements
  • High school diploma or equivalent (Preferred)
  • 1 year of computer skills (Preferred)
  • 1 year of customer service experience (Preferred)
  • Excellent phone etiquette
  • Ability to remain composed during stressful situations
  • Strong work ethic and attention to detail
  • Proficiency in Excel, Word, Gmail, Google tools, etc.
  • Teachable, personable, outgoing, and dependable
  • Strong organizational skills
  • Exceptional verbal and written communication skills
  • Commitment to confidentiality
  • Always seeking to improve

Shifts Available
  • 4-hour shift
  • 8-hour shift
  • Day shift
  • Morning shift

In Summary:
If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!

Apply