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Remote Chat Jobs in Racine, WI (NOW HIRING)

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Remote Chat information

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How much do remote chat jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for remote chat in Racine, WI is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.31 and $26.12 per hour, depending on experience, location, and employer.

What are remote chat jobs?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a Remote Chat Support Representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What Are Remote Chat Jobs?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Racine, WI? The most popular types of Chat jobs in Racine, WI are:
What are popular job titles related to Remote Chat jobs in Racine, WI? For Remote Chat jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Chat jobs in Racine, WI look for? The top searched job categories for Remote Chat jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Chat jobs? Cities near Racine, WI with the most Remote Chat job openings:
Infographic showing various Remote Chat job openings in Racine, WI as of July 2026, with employment types broken down into 78% Full Time, 7% Temporary, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $49,683 per year, or $23.9 per hour.
Senior Inside Sales Representative, Service

Senior Inside Sales Representative, Service

Danaher

Milwaukee, WI • On-site, Remote

$109K - $128K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Danaher rating

7.5

Company rating: 7.5 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact.

Learn about the Danaher Business System which makes everything possible.

The Senior Inside Sales Representative, Service is accountable for delivering annual service contract orders, revenue, and renewal targets within an assigned territory (geography and/or product line). This role drives growth by retaining existing contracts, converting time-and-material customers, and capturing demand as instruments transition out of warranty for Leica Biosystems customers.


This position reports to the Director, Service Business Operations and operates within the North America Service & Support organization, supporting a defined U.S. and/or Canada territory.

In this role, you will have the opportunity to:

  • Deliver revenue and growth targets by managing a pipeline of renewal, conversion, and new service contract opportunities across all stages of the sales cycle
  • Drive contract renewal and penetration by proactively engaging customers ahead of warranty expiration and converting time-and-material accounts to contract coverage
  • Translate customer needs into value-based solutions by positioning service offerings in terms of uptime, risk mitigation, and total cost of ownership
  • Own territory execution and forecasting using CRM and quoting tools to manage pipeline, track performance, and deliver accurate forecasts
  • Partner cross-functionally with Field Service Engineers and Service Coordination to ensure consistent delivery and a seamless customer experience

The essential requirements of the job include:

  • Bachelor's or Master's degree preferred with 3-5+ years of relevant experience.
  • Demonstrated ability to manage a pipeline and consistently deliver against revenue targets
  • Strong negotiation skills, including pricing, service scope, and risk trade-offs
  • Experience using CRM tools (e.g., Salesforce) and ERP systems (e.g., SAP, Oracle), with proficiency in Microsoft Office

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Ability to travel 10% - 15%, overnight, within territory or locations and/or for company meetings
  • Must have a valid driver's license with an acceptable driving record

It would be a plus if you also possess previous experience in:

  • Experience selling service contracts for clinical, diagnostic, or research equipment
  • Exposure to lean principles and continuous improvement tools to identify and act on process gaps

Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.

The annualized salary range for this role is $85,280 - $104,000. This role is also eligible for the Sales Incentive Compensation (SIP). The total target compensation at plan (base + SIC) is $109,280-128,000 annually. Actual SIP earnings may exceed or fall below the target based on individual sales performance. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

LI-KN1

LI-REMOTE

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.


For more information, visit www.danaher.com.


Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.


The U.S. EEO posters are available here.


For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.


We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.


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About Danaher

Sourced by ZipRecruiter

We are a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. A global family of more than 20 operating companies, we drive meaningful innovation in some of today's most dynamic, growing industries.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1984