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Remote Chat Jobs in Medford, OR (NOW HIRING)

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Remote Chat information

See Medford, OR salary details

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How much do remote chat jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote chat in Medford, OR is $25.22, according to ZipRecruiter salary data. Most workers in this role earn between $15.11 and $27.57 per hour, depending on experience, location, and employer.

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Medford, OR?

The most popular types of Chat jobs in Medford, OR are:

What are popular job titles related to Remote Chat jobs in Medford, OR?

For Remote Chat jobs in Medford, OR, the most frequently searched job titles are:

What cities near Medford, OR are hiring for Remote Chat jobs?

Cities near Medford, OR with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Medford, OR as of August 2026, with employment types broken down into 52% Full Time, 18% Part Time, and 30% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $52,450 per year, or $25.2 per hour.

Licensed Mental Health Counselor - Remote Position

Silver Way Rehabilitation Center

Medford, OR โ€ข Remote

$115K - $130K/yr

Full-time

Posted 19 days ago


Job description

Position Overview

Silver Way Rehabilitation Center is seeking a dedicated and compassionate Licensed Mental Health Counselor to join our team in a fully remote capacity. This full-time position allows you to provide vital mental health services to clients from the comfort of your home, contributing to their well-being while enjoying a competitive salary ranging from $115,000 to $130,000 annually.

About the Organization

Silver Way Rehabilitation Center is committed to enhancing the mental wellness of individuals through innovative therapeutic practices and a client-centered approach. Based in Medford, Oregon, our facility focuses on delivering comprehensive outpatient services tailored to meet the needs of our community. We prioritize the mental health needs of low-acuity adults, ensuring they receive the support necessary to navigate their mental health journeys.

Work Environment

This position is fully remote, providing you with the flexibility to manage your schedule while ensuring clients receive support when they need it most. Our platform utilizes advanced telehealth technology to facilitate video counseling, making it essential for clinicians to be proficient with digital tools that enhance client interactions.

Key Responsibilities
  • Conduct individual counseling sessions via secure video chat, using evidence-based techniques to guide clients through their mental health challenges.
  • Encourage and facilitate open discussions about emotions and experiences to promote self-awareness, healing, and personal growth.
  • Advocate for clientsโ€™ needs, assisting them in setting achievable goals and ensuring they receive the appropriate interventions and resources.
  • Evaluate clientsโ€™ mental health status through thorough assessments, developing personalized treatment plans tailored to their unique needs and circumstances.
  • Utilize solution-focused methodologies to implement treatment approaches, adjusting strategies based on clients' progress and feedback.
Patient Population / Client Focus

You will primarily work with stable adults who have low-acuity mental health concerns. All clients undergo a rigorous pre-screening process to ensure they are suited for an outpatient therapeutic setting. This role not only allows you to provide high-quality mental health counseling but also ensures you are matched with clients whose needs align with your specialties and preferences.

Qualifications
  • Education: A completed Masterโ€™s degree in Social Work, Marriage and Family Therapy, Counseling, or Psychology is required.
  • Licensing: Candidates must hold a valid, unrestricted license to practice (LMFT, LPC, LCSW).
  • Strong clinical skills with a proven ability to create and implement effective treatment plans tailored to individual client needs.
  • Excellent interpersonal communication skills paired with a compassionate approach to client care.
  • Proficiency with digital communication tools and software necessary for remote therapy sessions.
Preferred Experience
  • Experience in outpatient mental health settings, specifically with a clientele that includes stable adults with various mental health needs.
  • Familiarity with telehealth services and an understanding of best practices in virtual counseling.
  • Specializations in areas such as anxiety, depression, stress management, and life transitions are advantageous.
Compensation and Benefits
  • Competitive salary ranging from $115,000 to $130,000 per year, depending on experience and hours worked.
  • Receive monthly healthcare stipends designed to support your physical and mental health needs as a full-time counselor.
  • Weekly direct deposit for your convenience, ensuring you receive your earnings in a timely manner.
Career Growth Opportunities

At Silver Way Rehabilitation Center, we believe in fostering a culture of continuous professional development. As a licensed mental health counselor, you will have opportunities for advanced training, special certifications, and the chance to participate in workshops that enhance your skills, expand your clinical expertise, and help you stay abreast of the latest developments in mental health treatment.

Why Join Our Team

By joining Silver Way Rehabilitation Center, you will become part of a dedicated team that is focused on making a profound difference in the lives of our clients. We value the importance of flexibility in the workplace and support our counselors with the tools and resources needed to succeed. If you are passionate about empowering individuals on their mental health journeys and seek a fulfilling remote opportunity, we encourage you to apply.

Application Information

If you are ready to take the next step in your career and make a positive impact on the mental health community, please submit your application, including your resume and a cover letter detailing your qualifications and passion for mental health counseling. We look forward to hearing from you soon!