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Remote Chat Jobs in Mattoon, IL (NOW HIRING)

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Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs
What are popular job titles related to Remote Chat jobs in Mattoon, IL? For Remote Chat jobs in Mattoon, IL, the most frequently searched job titles are:
What job categories do people searching Remote Chat jobs in Mattoon, IL look for? The top searched job categories for Remote Chat jobs in Mattoon, IL are:
What cities near Mattoon, IL are hiring for Remote Chat jobs? Cities near Mattoon, IL with the most Remote Chat job openings:
Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Mattoon, IL as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 100% Remote job distribution.

Illinois Speech Language Pathologists - 25/26 & 26/27 School Years. Multiple Locations

Amergis Healthcare Staffing

Arthur, IL • On-site, Remote

$60 - $85/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

Now Hiring: Speech Language Pathologists throughout Illinois! 

Make a difference. Shape futures. Start ASAP!

Amergis Education Staffing is on the lookout for passionate Speech Language Pathologists ready to jump into the 2026–2027 school year and make a lasting impact!


Position Highlights:

?? Locations: Locations available all across the state! We also have some hybrid and remote roles coming available!


?? Contract: 26-27 School Year
?? Schedule: Monday–Friday, 37.5-40 hours/week (hours vary based on school campus)
?? Campuses: To be discussed in interview 
?? Travel Package available if you're 50+ miles from the site!
?? Pay: $60-$85/Hour (depending on the campus)

?? What You’ll Need to Apply:
? Updated Resume
? State Speech-Language Pathologist License
? CCC-SLP
Whether you're local or looking to travel, this is a fantastic opportunity to work with a supportive team and help students thrive.
Let’s chat! I’d love to learn more about your experience and share details about this exciting role.

Minimum Requirements:  
  • Active Speech Language Pathologist (SLP) Licensure in the state of assignment required
  • Certificate of Clinical Competence in Speech-Language Pathology (CCC-SLP) preferred and may be required by state/contract. 
  • Complies with all relevant professional standards of practice 
  • Current CPR if applicable
  • TB questionnaire, PPD or chest x-ray if applicable 
  • Current Health certificate (per contract or state regulation) 
  • Must meet all federal, state and local requirements 
  • Must be at least 18 years of age  

?? Call me: 813-371-7140
?? Email me: GiTorres@amergis.com
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
  • Competitive pay & weekly paychecks
  • Health, dental, vision, and life insurance
  • 401(k) savings plan
  • Awards and recognition programs 
*Benefit eligibility is dependent on employment status. 

About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.  

Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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