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Remote Chat Jobs in Lockport, IL (NOW HIRING)

C&S Elite Getaways

Customer Care Coordinator

Chicago, IL · Remote

$18.50 - $24.25/hr

We are looking for a motivated and detail oriented individual to join our remote team. In this ... Key Responsibilities * Provide support via email, chat, and phone * Assist with updates, changes ...

New

Quora

iOS Engineer -Remote

Chicago, IL · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

Quora

iOS Engineer -Remote

Aurora, IL · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

Quora

iOS Engineer -Remote

Aurora, IL · Remote

$166K - $191K/yr

Poe : a platform providing millions of global users with one place to chat, explore and build with ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

Quora

iOS Engineer -Remote

Joliet, IL · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

Addison Group

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

Provide first-level technical support to employees and remote users through phone, email, chat, and ticketing systems. * Troubleshoot and resolve issues related to Microsoft 365, Outlook, Windows ...

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Showing results 21-40

All JobsChat JobsRemote Chat JobsRemote Chat Jobs in Lockport, IL

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs
What are the most commonly searched types of Chat jobs in Lockport, IL? The most popular types of Chat jobs in Lockport, IL are:
What are popular job titles related to Remote Chat jobs in Lockport, IL? For Remote Chat jobs in Lockport, IL, the most frequently searched job titles are:
What job categories do people searching Remote Chat jobs in Lockport, IL look for? The top searched job categories for Remote Chat jobs in Lockport, IL are:
What cities near Lockport, IL are hiring for Remote Chat jobs? Cities near Lockport, IL with the most Remote Chat job openings:
Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Lockport, IL as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 100% Remote job distribution.

Customer Care Coordinator

C&S Elite Getaways

Chicago, IL • Remote

$18.50 - $24.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Description

We are looking for a motivated and detail oriented individual to join our remote team.  In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences.

Key Responsibilities

  • Provide support via email, chat, and phone
  • Assist with updates, changes and general client inquiries.
  • Share helpful information related to upcoming plans and arrangements.
  • Follow up with clients prior to departure to ensure they feel prepared
  • Resolve concerns while maintaining a positive experience
  • Keep accurate records of client interactions

Ideal Candidate

  • Strong communication and people skills
  • Customer service experience is a plus
  • Organized and dependable
  • Comfortable working remotely and managing tasks independently
  • Interest in travel, hospitality, or client experience preferred.


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