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Remote Chat Jobs in Crete, IL (NOW HIRING)

Field Deployment Specialist

Chicago, IL ยท Remote

$60K - $80K/yr

An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of ... Your recruiter will discuss this in depth with you during our first chat. #ZR Why Flock ๐Ÿ’š Every ...

AVP Applied AI

Chicago, IL ยท On-site +1

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure evaluation frameworks span classification, information retrieval, RAG/chat, forecasting, and ...

Inside Sales Representative (REMOTE)

Chicago, IL ยท On-site +1

$33.65 - $43.27/hr

This position reports to the Manager, Inside Sales and is part of the North American Sales Team located in Fargo, ND and will be a fully remote role. In this role, you will have the opportunity to:

Inside Sales Representative (REMOTE)

Chicago, IL ยท On-site +1

$33.65 - $43.27/hr

This position reports to the Manager, Inside Sales and is part of the North American Sales Team located in Fargo, ND and will be a fully remote role. In this role, you will have the opportunity to:

Inside Sales Representative (REMOTE)

Chicago, IL ยท On-site +1

$33.65 - $43.27/hr

This position reports to the Manager, Inside Sales and is part of the North American Sales Team located in Fargo, ND and will be a fully remote role. In this role, you will have the opportunity to:

Inside Sales Representative (REMOTE)

Chicago, IL ยท On-site +1

$33.65 - $43.27/hr

This position reports to the Manager, Inside Sales and is part of the North American Sales Team located in Fargo, ND and will be a fully remote role. In this role, you will have the opportunity to:

Your recruiter will discuss this in depth with you during our first chat. Why Flock ๐Ÿ’š Every ... Remote roles exist, and when a posting is open to remote work, it says so. ๐ŸŒŸ the impossible ...

Remote Customer Service Agent

Gary, IN ยท Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Your recruiter will discuss this in depth with you during our first chat. Why Flock ๐Ÿ’š Every ... Remote roles exist, and when a posting is open to remote work, it says so. ๐ŸŒŸ the impossible ...

Showing results 41-60

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What job categories do people searching Remote Chat jobs in Crete, IL look for?

The top searched job categories for Remote Chat jobs in Crete, IL are:

What cities near Crete, IL are hiring for Remote Chat jobs?

Cities near Crete, IL with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Crete, IL as of August 2026, with employment types broken down into 67% Full Time, 13% Part Time, and 20% Contract. Highlights an 100% Remote job distribution.

Sr. Manager, Sales Planning & Strategy

UTZ Brands, Inc

Chicago, IL โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago


Job description

Utz Quality Foods is seeking a Sr. Manager, Sales Planning & Strategy.The Sr. Sales Strategy & Planning Manager plays a key role in supporting the execution of sales strategy and planning processes and ensuring alignment with business objectives and Integrated Business Planning (IBP) requirements. This role partners with sales, marketing, and supply chain teams to deliver accurate, actionable sales plans and to maintain planning discipline across channels. The Sr. Manager focuses on translating strategy into operational sales activities and enabling the sales team with tools, data, and processes to achieve revenue goals.

*This is a remote opportunity with up to 25% travel as needed.

Responsibilities:

  • Develop and maintain detailed sales strategy and plans, incorporating input from Sales teams, Marketing, Demand Planning, and Customer Insights.
  • Work collaboratively with Sales, Marketing, Demand Planning, and Finance to develop an annual sales plan to meet company objectives.
  • Guide Sales teams through a collaborative sales planning process by:
    • Supporting a build of account-level promotional calendars that align to RGM promo guardrails
    • Managing trade spend budgets to deliver volume and trade targets through optimizing frequency, depth, and mechanics by account
    • Influence strong in-market execution of the plan
    • Ensure annual plans are aligned to and support commercial and brand priorities.
  • Ensure consistent use of sales planning processes, templates, and timelines.
  • Act as a liaison between field sales teams and central planning functions.
  • Drive precision in sales forecasts and integrity of trade data for timely updates in IBP and Demand Planning processes that will inform critical business and operational decisions
  • Track performance against sales plan metrics, flag variances, and steward risks & opportunities
  • Support preparation of materials for annual sales planning, monthly Demand Reviews, and business performance meetings.
  • Generate and analyze sales reports to support decision-making by sales leaders.
  • Partner with Marketing and Product teams to support execution of brand initiatives, including: new product launches, product and packaging changes, corporate activations, etc.
  • Work closely with Supply Chain to align demand forecasts with capacity and inventory plans.
  • Provide training and support to sales team members on planning tools, processes, and reporting.
  • Share best practices and contribute to continuous improvement of planning processes.

Requirements:

Education

  • Bachelor's degree in Business, Marketing, Supply Chain, or related field.

Experience

  • 5-7 years of experience in Sales, Sales Planning, Sales operations, Demand Planning, or related field.
  • Industry expertise in understanding of the CPG industry, including account and trade management, planning, sales support, and performance management.
  • Familiarity with S&OP or IBP processes; experience in consumer goods or retail preferred.
  • Experience using CRM platforms and data analytics tools.

Skills

  • Strong organizational skills and attention to detail.
  • Analytical thinker with the ability to translate data into actionable insights.
  • Ability to prioritize and balance between immediate priorities and long-term objectives.
  • Proficient in Microsoft Excel, PowerPoint, Power BI and data visualization tools.
  • Proficient in Circana/Nielsen, internal shipment data systems, etc.
  • Excellent communication skills with the ability to present to small groups and to senior leadership
  • Ability to manage multiple priorities and meet deadlines in a fastpaced environment.
  • Collaborative problem solver with strong relationshipbuilding and influencing skills.

External Recruitment Process:

  • Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.
  • Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
  • Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.

Continuously Pursuing Excellence!

Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients. After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Our benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale!

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.