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Remote Chat Jobs in Bountiful, UT (NOW HIRING)

Headquarters is located in Sandy, Utah however, this position is remote and can be worked from ... chat groups and email Build relationships with advisors, internal departments and suppliers Team ...

Premium Billing Specialist

Murray, UT · On-site +1

$22.39 - $34.06/hr

... and live chat. * Coordinates with employer group representatives to reconcile basic account ... If applying for a remote or hybrid role, this includes remote work expectations related to ...

Showing results 21-40

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are popular job titles related to Remote Chat jobs in Bountiful, UT? For Remote Chat jobs in Bountiful, UT, the most frequently searched job titles are:
What job categories do people searching Remote Chat jobs in Bountiful, UT look for? The top searched job categories for Remote Chat jobs in Bountiful, UT are:
What cities near Bountiful, UT are hiring for Remote Chat jobs? Cities near Bountiful, UT with the most Remote Chat job openings:
Infographic showing various Remote Chat job openings in Bountiful, UT as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, and 4% Contract. Highlights an 100% Remote job distribution.

Client Solutions Specialist - Inbound Sales - Part-Time (Remote U.S.)

Legacy Tree Genealogists

Salt Lake City, UT • Remote

$25/hr

Part-time

Posted 21 days ago


Job description


We at Legacy Tree Genealogists love helping people all over the world (in over 50 countries!) discover their heritage. We get up in the morning and do things like tell a client her birth father's name, connect cousins in China, and share documentation that an ancestor used an alias and actually fathered two families - at the same time, in two different countries. For almost 20 years we've been changing people's lives forever by answering some of their deepest questions.

Legacy Tree is growing (we've been recognized as one of Utah's 100 fastest growing companies, six years in a row!), and we need additional support to keep providing the highest-rated genealogy research in the world to our clients.


This is where you come in!


About You:


You will be a great fit if:


  • You have 2 years sales experience, preferably in professional/consulting services
  • You have a deep familiarity with UK and/or Australian English, including local idioms, colloquialisms, and conversational speech patterns
  • You have experience working with clients in the UK and are open to accommodating their time zone
  • You have experience in telephone and video call sales (preferably not scripted)
  • You are looking for a part-time job and have a very flexible schedule
  • You love closing sales and are motivated by helping people
  • You have experience with CRM and pipeline management
  • You possess excellent listening, negotiation and presentation skills
  • You have proven ability to meet KPIs such as sales goals
  • You are adept at building trust and credibility
  • You have a quiet place to work with a computer, great internet, and without distractions (a quiet background for phone calls is a must)
  • You have an interest and preferably some knowledge in genealogy
  • You will be responsible for responding to warm leads during your scheduled hours, while remaining flexible to pick up extra shifts as needed for workload surges or team absences. To maintain consistent lead contact, you are expected to check your voicemail and email every business day, as well as attend monthly department meetings and all-staff meetings.


What you'll be doing at Legacy Tree:


  • You'll be assisting potential clients to find the best solution for their research needs
  • You'll respond to warm sales leads and sell company services over the phone, video, and email
  • You will establish and maintain potential client relationships
  • You will contribute to our great sales team by meeting deadlines and achieving individual and team sales goals
  • You'll attend company meetings and fill in for team members as needed
  • You will do other things as needs arise



What Working at Legacy Tree Will be Like

We work hard to make working at Legacy Tree a great part of our team members' lives. Here's a little about what life here will be like:

Live Where You Want

Legacy Tree has always been a remote-based company, which allows us to hire the best talent and allows our team members to be where they love. As long as you have a quiet place to work, a flexible schedule, and fast internet in your location, that's all that matters. For this position, candidates must be located in the United States.


Work Flexibly


This role will be 10-15 hours per week to start, with regular check-ins throughout the week to catch client replies. You'll be working warm leads and paid an hourly rate plus commission.


These shifts are listed in Mountain Time (MT), and we require availability starting from 8:00 AM MT for shifts and daily check ins:

  • Tuesday: 6:00 AM - 11:00 AM
  • Wednesday: 6:00 AM - 11:00 AM
  • Friday: 6:00 AM - 11:00 AM
  • Saturday: 11:00 AM - 5:00 PM (Note: There is flexibility to work this shift on Monday instead!)


Work with Great People

We may be a remote company, but when you're solving some of the toughest genealogy mysteries in the world, there's a lot of cooperation that takes place. You'll get to know your team members well, and you'll be grateful for their support when you have questions. There are lots of others who you'll get to know, especially in our company chat Break Room and at our annual retreats. You'll find out first-hand why Legacy Tree has won the award Best and Brightest Companies to Work for in the Nation multiple times.


Thank you for taking the time to read through this position and consider joining our team! We hope to hear from you if you think we'll make a good fit.

Legacy Tree Genealogists is an Equal Opportunity Employer. We appreciate diversity, hire based solely on merit, and strive to create a working environment of inclusivity for all our team members.