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Remote Chat Jobs in New Brunswick (NOW HIRING)

MCI Careers

CA$15.90/hr

Join our team as a Remote Call Center Customer Service Representative and help us deliver ... Handle customer inquiries via phone, email, and chat with professionalism * Provide accurate ...

Canon Careers

32735

Dieppe, NB · Remote

Deliver exceptional customer service via telephone, email, and chat to Canon clients with respect ... REMOTE WORK * This position offers a Virtual work schedule. You will be 100% remote and not ...

Canon Careers

34193

Dieppe, NB · On-site +1

CA$45K - CA$47K/yr

Deliver exceptional customer service via telephone, email, and chat to Canon clients with respect ... REMOTE WORK * This position offers a Virtual work schedule. You will be 100% remote and not ...

Canon Careers

34666

Dieppe, NB · Remote

CA$45K - CA$47K/yr

Deliver exceptional customer service via telephone, email, and chat to Canon clients with respect ... REMOTE WORK * This position offers a Virtual work schedule. You will be 100% remote and not ...

MCI Careers

CA$15.90/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Respond to customer inquiries via phone, email, or chat. * Provide accurate information about ...

MCI Careers

CA$15.90/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Respond to customer inquiries via phone, email, or chat. * Provide timely and accurate information ...

MCI Careers

CA$15.90/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Handle inbound and outbound customer communications via phone, email, or chat. * Resolve customer ...

OCPA

Remote Product Tester

Moncton, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

OCPA

Remote Product Tester

Edmundston, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

OCPA

Product Tester - Remote

Moncton, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

OCPA

Product Tester - Remote

Edmundston, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

OCPA

Remote Product Tester

Lutes Mountain, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

OCPA

Product Tester - Remote

Dieppe, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

MCI Careers

CA$15.90/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...

OCPA

Remote Product Tester

Bathurst, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

OCPA

Remote Product Tester

Dieppe, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

OCPA

Remote Product Tester

Fredericton, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

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All JobsChat JobsRemote Chat JobsRemote Chat Jobs in New Brunswick

Remote Chat information

See New Brunswick salary details

$9

$24

$64

How much do remote chat jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote chat in New Brunswick is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.79 and $27.00 per hour, depending on experience, location, and employer.

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs

What are the most commonly searched types of Chat jobs in New Brunswick?

The most popular types of Chat jobs in New Brunswick are:

What job categories do people searching Remote Chat jobs in New Brunswick look for?

The top searched job categories for Remote Chat jobs in New Brunswick are:

What cities in New Brunswick are hiring for Remote Chat jobs?

Cities in New Brunswick with the most Remote Chat job openings:

Remote Chat jobs near you
Infographic showing various Remote Chat job openings in New Brunswick as of August 2026, with employment types broken down into 54% Full Time, 16% Part Time, and 30% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $51,362 per year, or $24.7 per hour.

Remote Call Center Customer Service Representative

Remote

MCI Careers
Computer and Electronic Product Manufacturing • 1 - 5K employees
Learn more about MCI Careersexternal

CA$15.90/hr

Full-time

Re-posted 28 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. 

Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients all from the comfort of your home. This role is perfect for empathetic, detail-oriented problem solvers who enjoy creating positive customer experiences.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat with professionalism

  • Provide accurate information about products, services, and policies

  • Troubleshoot and resolve customer issues and complaints

  • Maintain detailed records of customer interactions and transactions

  • Collaborate with team members to improve service delivery

  • Follow all company policies, procedures, and compliance standards


Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Qualifications

  • 18 years or older with a high school diploma or GED

  • Experienced in customer service or call center support (preferred)

  • A strong communicator with excellent interpersonal and problem-solving skills

  • Comfortable working independently and managing time effectively

  • Able to navigate and use multiple software systems simultaneously

  • Equipped with high-speed internet and a distraction-free home office setup

  • Flexible to work various shifts, including evenings and weekends

  • Bilingual (English & Spanish) — highly preferred

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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