ZipRecruiter

Log In

2

Remote Chat Text Support Jobs in Nebraska (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Lincoln, NE · On-site +1

$14.75 - $19.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Omaha, NE · On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

Harris

(Remote) Software Engineer

Blair, NE · Remote

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Develop and maintain COBOL application to support a production environment. * Write clean, scalable ...

Cayenta

The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Harris

The Application Consultant role is project driven and supports a wide array of services for utility ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Liveops

Remote Customer Service Representative

Lincoln, NE · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Omaha, NE · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Harris

The Customer Care & Support Representative works closely with our new and existing customers to ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Harris

The Customer Care & Support Representative works closely with our new and existing customers to ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Collaborate with Product, Support, QA, and Engineering teams to improve customer outcomes.

LRS Healthcare

Recruiter (Remote)

Omaha, NE · On-site +1

This position supports the department by sourcing new talent and working with the Account Managers ... Ability to communicate professionally over the phone, email, text and in person. * Strong time ...

Harris

In this dynamic role, you'll steer a vibrant team across sales, support, product development, and ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

Harris

In this dynamic role, you'll steer a vibrant team across sales, support, product development, and ... Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ...

CSAA

$62K - $80K/yr

Schedule requirements may change to support business and operational needs. Training Schedule ... and chat features. * 1-2+ years of auto or commercial adjusting/liability experience required.

Harris

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support organizational change and user adoption efforts during implementations, upgrades, and major ...

Cayenta

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Support organizational change and user adoption efforts during implementations, upgrades, and major ...

next page

Showing results 1-20

All JobsChat Text Support JobsRemote Chat Text Support JobsRemote Chat Text Support Jobs in Nebraska

Remote Chat Text Support information

What is remote chat text support?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

How do you become a remote chat text support agent?

To become a remote chat text support agent, candidates typically need strong communication skills, basic computer proficiency, and the ability to handle multiple chats simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with support tools like live chat software. Training is often provided online, and a reliable internet connection is essential for remote work.

Are remote chat text support jobs legit?

Remote chat text support jobs are legitimate roles in customer service that involve assisting customers via online messaging platforms. They typically require good communication skills, familiarity with chat tools, and sometimes specific training or certifications. Job seekers should verify the employer's credibility and be cautious of scams that request upfront payments or personal information.

How much do remote chat text support jobs pay?

Remote chat text support jobs typically pay between $10 and $20 per hour, depending on experience, company, and location. Some roles may offer additional incentives or bonuses, and proficiency with chat platforms and customer service skills are often required.

What are some common challenges faced in a remote chat text support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What are the key skills and qualifications needed to thrive as a remote chat text support specialist?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

What are popular job titles related to Remote Chat Text Support jobs in Nebraska? For Remote Chat Text Support jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Remote Chat Text Support jobs in Nebraska look for? The top searched job categories for Remote Chat Text Support jobs in Nebraska are:
What cities in Nebraska are hiring for Remote Chat Text Support jobs? Cities in Nebraska with the most Remote Chat Text Support job openings:
Remote Chat Text Support jobs near you

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Omaha, NE • Remote

$15.25 - $20.75/hr

Part-time

Re-posted 15 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply