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Remote Chat Support Jobs in Waterloo, IL (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Saint Louis, MO · On-site +1

$16.50 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Vylla Home

Real Estate Agent Team Lead

Saint Louis, MO · Remote

$85K - $185K/yr

Face-to-face broker support and coaching - true mentorship * Dedicated resources from Vylla and ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Vylla Home

Real Estate Agent Team Lead

Saint Louis, MO · Remote

$85K - $185K/yr

Face-to-face broker support and coaching - true mentorship * Dedicated resources from Vylla and ... Remote Job Type: Full-time Commission: $85,000.00 - $185,000.00 per year Experience level: * 2 ...

Clarvida - Illinois

Clinical Supervisor

Belleville, IL · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... remote setting over time. Responsibilities * Provide hands-on leadership, supervision, and support ... Clarvida recruiters will never charge application fees, conduct interviews via chat rooms, or ...

Clarvida - Illinois

Clinical Supervisor

Belleville, IL · Hybrid

$68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... remote setting over time. Responsibilities * Provide hands-on leadership, supervision, and support ... Clarvida recruiters will never charge application fees, conduct interviews via chat rooms, or ...

Clarvida

Clinical Supervisor

Belleville, IL · Hybrid

$68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... remote setting over time. Responsibilities * Provide hands-on leadership, supervision, and support ... Clarvida recruiters will never charge application fees, conduct interviews via chat rooms, or ...

Clarvida - Illinois

Clinical Supervisor

Belleville, IL · Hybrid

$68K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... remote setting over time. Responsibilities * Provide hands-on leadership, supervision, and support ... Clarvida recruiters will never charge application fees, conduct interviews via chat rooms, or ...

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Showing results 1-20

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Waterloo, IL

Remote Chat Support information

See Waterloo, IL salary details

$13

$24

$41

How much do remote chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote chat support in Waterloo, IL is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $26.25 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Waterloo, IL?

For Remote Chat Support jobs in Waterloo, IL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Waterloo, IL look for?

The top searched job categories for Remote Chat Support jobs in Waterloo, IL are:

What cities near Waterloo, IL are hiring for Remote Chat Support jobs?

Cities near Waterloo, IL with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Waterloo, IL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $50,181 per year, or $24.1 per hour.

Remote Customer Service Specialist

ForgeFit

Saint Louis, MO • On-site, Remote

$16.50 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply