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Remote Chat Support Jobs in Seffner, FL (NOW HIRING)

ReEmployAbility, Inc

Sales Account Manager

Brandon, FL · On-site +1

$55K - $75K/yr

... safe, and supported. What's in it for you? * Monday-Friday schedule ( no weekends! ) * Paid ... At this time, we are not considering remote or hybrid work arrangements for this role. FLSA Status:

Hiregy

Remote Customer Contact Representative

Tampa, FL · Remote

$17/hr

Remote Contact Center Representative (Property Claims) Location: 100% Remote (Open to most U.S. states; not hiring in CA, AK, or HI) Pay: $17.00/hour + performance bonus (up to approximately 10% ...

New

MDS Communications

Remote Call Center Sales Rep

Tampa, FL · Remote

$15 - $16.50/hr

Florida Remote - FLEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 50 HourlyJob Shift ... Are you seeking a job with real purpose--where your efforts help people in need and support causes ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Seffner, FL

Remote Chat Support information

See Seffner, FL salary details

$12

$22

$39

How much do remote chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote chat support in Seffner, FL is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $24.90 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Seffner, FL?

The most popular types of Chat Support jobs in Seffner, FL are:

What are popular job titles related to Remote Chat Support jobs in Seffner, FL?

For Remote Chat Support jobs in Seffner, FL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Seffner, FL look for?

The top searched job categories for Remote Chat Support jobs in Seffner, FL are:

What cities near Seffner, FL are hiring for Remote Chat Support jobs?

Cities near Seffner, FL with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Seffner, FL as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 27% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $47,522 per year, or $22.8 per hour.

Tax Customer Service Representative II (Experienced)

MCI Careers

Tampa, FL • Remote

$14 - $17.10/hr

Full-time

Re-posted 24 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a highly motivated individual with excellent communication skills and a passion for helping others? Join our team and become a trusted resource for clients seeking expert tax advice and support. In this role, you’ll provide clear, accurate, and personalized guidance on a wide range of tax-related topics. With our industry-leading training programs, you’ll gain the tools and knowledge needed to thrive and grow as a tax professional.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Provide accurate, personalized tax advice and support to clients via phone, video, and chat platforms.
  • Translate complex tax laws and technical terms into easy-to-understand language for clients.
  • Utilize government websites, professional resources, and internal tools to research and deliver accurate answers.
  • Apply company policies, procedures, and best practices to resolve tax-related inquiries efficiently.
  • Maintain detailed and accurate documentation of all client interactions and case resolutions.
  • Stay current on federal and state tax laws, regulations, and industry trends.
  • Collaborate with team members and share knowledge to continuously improve service quality.
  • Identify opportunities to educate clients on tax-saving strategies and available deductions or credits.
  • Escalate complex or sensitive issues to appropriate internal departments when necessary.
  • Uphold the highest standards of data privacy and client confidentiality.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

It's about building relationships and turning the knowledge; you gain in training into customer wins. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

  • Must be 18 years of age or older.
  • High school diploma or equivalent required.
  • Active, unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Tax Preparer credentials.
  • Active PTIN (Preparer Tax Identification Number).
  • Ability to obtain any required state licenses, certificates, permits, or bonds.
  • Recent experience preparing federal and state individual 1040 tax returns.
  • Strong proficiency with technology and computer systems.
  • Reliable, hardwired internet connection (or willingness to obtain one).
  • Excellent verbal and written communication skills.
  • Strong customer service orientation with a professional, friendly, and reassuring demeanor.
  • Ability to work independently in a fast-paced, dynamic environment.
  • Strong critical thinking, research, and problem-solving skills.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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