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Remote Chat Support Jobs in Riverside, RI (NOW HIRING)

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Remote Chat Support information

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How much do remote chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote chat support in Riverside, RI is $25.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $27.84 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Riverside, RI?

For Remote Chat Support jobs in Riverside, RI, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Riverside, RI look for?

The top searched job categories for Remote Chat Support jobs in Riverside, RI are:

What cities near Riverside, RI are hiring for Remote Chat Support jobs?

Cities near Riverside, RI with the most Remote Chat Support job openings:

Licensed Virtual Mental Health Counselor (LMFT) - Full-Time Remote

Company Confidential

Fall River, MA • Remote

Full-time

Posted yesterday

New


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and empathetic Licensed Virtual Mental Health Therapist (LMFT) to join our innovative platform as a full-time remote counselor. In this role, you will have the unique opportunity to support individuals facing mental health challenges, contributing to their overall well-being and quality of life. This position allows you to set your own work schedule while earning a competitive salary of between USD 90,000 and 104,000 annually, all from the comfort of your home.

About the Organization

At Gotham Enterprises Ltd, we are committed to providing high-quality mental health services while fostering a collaborative atmosphere for our therapists. Our mission centers on making mental health care accessible and effective through the use of cutting-edge technology that facilitates online counseling. We prioritize your professional growth and satisfaction, recognizing that a thriving therapist leads to better patient outcomes.

Work Environment

This position is fully remote, offering exceptional flexibility. You'll work from your designated home office while being part of a supportive and responsive organization. Our outpatient office environment allows you to connect with clients who have been pre-screened for their stability and suitability for online counseling, which means you will primarily work with low-acuity adults.

Key Responsibilities

As a Licensed Virtual Mental Health Therapist, your key responsibilities will include:

  • Conducting one-on-one counseling sessions with clients via secure video chat, using evidence-based approaches to enhance their mental health.
  • Encouraging open dialogue about emotions, experiences, and thoughts, guiding clients to gain deeper self-awareness and insight into their personal relationships.
  • Acting as an advocate for clients, collaboratively defining and setting realistic, achievable goals for their treatment.
  • Evaluating clients’ mental conditions, developing tailored treatment plans, and utilizing your clinical expertise to implement effective interventions.
Patient Population / Client Focus

Your clientele will encompass stable adults who have been carefully matched to your specialties and personal preferences. This ensures you are working with patients who align with your experience and therapeutic style. Importantly, you will not be responsible for handling cases involving severe mental health issues, allowing you to focus on preventive and supportive care.

Qualifications

To be successful in this role, you must meet the following qualifications:

  • Hold a Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • Possess an active and unrestricted license to practice independently as one of the following: Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), Psychologist, or Licensed Independent Clinical Social Worker (LICSW).

*Please note that we do not accept applicants with limited/provisional licenses or any disciplinary actions against their professional standing.

Preferred Experience

We are looking for applicants who demonstrate:

  • A strong ability to make informed evaluations, decisions, and recommendations for treatment planning.
  • Exceptional interpersonal skills, coupled with a compassionate and empathetic attitude towards clients.
  • Proficiency in using digital tools and platforms for counseling sessions and therapy management.
Compensation and Benefits

As part of our team, you will enjoy a comprehensive compensation package that includes:

  • A lucrative annual salary ranging from USD 90,000 to 104,000, depending on hours worked.
  • A sign-on bonus to welcome you onboard.
  • A monthly healthcare stipend for full-time counselors.
  • Weekly direct deposit to ensure timely compensation for your valuable work.
Career Growth Opportunities

Working with Gotham Enterprises Ltd opens the door to numerous professional development avenues. We offer training programs, ongoing education, and mentorship opportunities to help you expand your skills and advance in your career. As we grow, we are committed to promoting individuals who demonstrate exceptional service and a dedication to client care.

Why Join Our Team

By becoming a part of our organization, you can take control of your career through flexible hours and a supportive work environment. You will benefit from unlimited client referrals, minimal paperwork, and a high-quality counselor dashboard that streamlines your scheduling and client management tasks. Our quick onboarding process allows you to start seeing clients within just a few days. Moreover, we take care of billing for you, enabling you to focus on what matters most: delivering excellent mental health care to your clients.

Application Information

If you are ready to make a meaningful impact as a Licensed Virtual Mental Health Therapist, we invite you to apply today by submitting your resume. Join us at Gotham Enterprises Ltd and be part of a team that is dedicated to advancing mental health care in a compassionate and innovative way.