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Remote Chat Support Jobs in Red Deer, AB (NOW HIRING)

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Remote Chat Support information

See Red Deer, AB salary details

$9

$22

$49

How much do remote chat support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote chat support in Red Deer, AB is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $23.32 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Red Deer, AB?

For Remote Chat Support jobs in Red Deer, AB, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Red Deer, AB look for?

The top searched job categories for Remote Chat Support jobs in Red Deer, AB are:

What cities near Red Deer, AB are hiring for Remote Chat Support jobs?

Cities near Red Deer, AB with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Red Deer, AB as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $46,021 per year, or $22.1 per hour.

Support Specialist - Red Deer

Bulletproof IT

Red Deer, AB • On-site, Remote

Full-time

Re-posted 2 hours ago

Job description

Want to be on the leading edge?
  • Are you passionate about IT and helping humans get the most from their technology?
  • Do you want to work in a highly collaborative company where you’re learning like crazy with a team to back you up?
  • Do you want to have fun working in a fast-paced setting, and know that you’re making a difference?

CORE RESPONSIBILITIES:

  • Priority #1: Help humans get their jobs done with technology;
  • Configure, deploy, and support business-class equipment onsite and remotely using a variety of cutting-edge tools and technologies;
  • Respond to customer-reported issues – identify problems, troubleshoot, and resolve with the support of your team;
  • Recommend solutions and provide advice as required;
  • Assist in design and delivery of IT projects;
  • Document all activity in a clear and concise manner.

REQUIREMENTS

Bulletproof IT is growing steadily, and looking for reinforcements – people with experience supporting:

  • Microsoft Windows-based desktops and servers
  • Microsoft Exchange/365
  • Remote Desktop Services
  • Advanced firewalls
  • Cloud services
  • Mobile devices

Excellent communication and people skills are as important to us as technical skills, and education and certifications are an advantage though the right experience and attitude may substitute.

This position may be exactly what you’re looking for, if:

  • you want to be with a company that cares more about client satisfaction than “billable hours”;
  • you want to make a real difference instead of fighting bureaucracy and apathy all day;
  • you are fed up with chaotic environments where everyone is expected to work in a vacuum, and REAL standards and best practices are few and far between;
  • you want to be with a company that continually innovates and works to become something better every day.

With offices in Calgary and Red Deer, Bulletproof InfoTech has been delivering high-end IT solutions to small and mid-sized businesses throughout Alberta for 30 years and counting.