Join a Growing Remote Team We are seeking a friendly, professional, and customer-focused Customer Support Specialist to assist clients and provide exceptional service in a remote work environment.
Join a Growing Remote Team We are seeking a friendly, professional, and customer-focused Customer Support Specialist to assist clients and provide exceptional service in a remote work environment.
Customer Support Specialist (Remote)
Pocatello, ID · Remote
$35K - $75K/yr
Join a Growing Remote Team We are seeking a friendly, professional, and customer-focused Customer Support Specialist to assist clients and provide exceptional service in a remote work environment.
Quick apply
Customer Support Specialist (Remote)
Pocatello, ID · Remote
$35K - $75K/yr
Join a Growing Remote Team We are seeking a friendly, professional, and customer-focused Customer Support Specialist to assist clients and provide exceptional service in a remote work environment.
Remote Customer Service Representative
Pocatello, ID · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...
Remote Customer Service Representative
Pocatello, ID · Remote
$20/hr
Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...
Remote Chat Support information
See Pocatello, ID salary details
$14.18 - $16.89
14% of jobs
$18.31 is the 25th percentile. Wages below this are outliers.
$16.89 - $19.59
21% of jobs
$19.59 - $22.30
14% of jobs
The median wage is $22.46 / hr.
$22.30 - $25.01
18% of jobs
$26.85 is the 75th percentile. Wages above this are outliers.
$25.01 - $27.72
12% of jobs
$27.72 - $30.42
6% of jobs
$30.42 - $33.13
4% of jobs
$33.13 - $35.84
3% of jobs
$35.84 - $38.54
3% of jobs
$38.54 - $41.25
3% of jobs
$41.25 - $43.96
1% of jobs
$14
$25
$43
How much do remote chat support jobs pay per hour?
As of Aug 28, 2026, the average hourly pay for remote chat support in Pocatello, ID is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $27.88 per hour, depending on experience, location, and employer.
What is a remote chat support?
A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.
What does a typical workday look like for someone in remote chat support?
A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.
What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?
To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.
What are popular job titles related to Remote Chat Support jobs in Pocatello, ID?
For Remote Chat Support jobs in Pocatello, ID, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Pocatello, ID look for?
The top searched job categories for Remote Chat Support jobs in Pocatello, ID are:
What cities near Pocatello, ID are hiring for Remote Chat Support jobs?
Cities near Pocatello, ID with the most Remote Chat Support job openings:
Customer Support Specialist (Remote)
Pocatello, ID • Remote
HB Travels •
1 - 10 employees1 - 10 employees
Full-time
Posted 5 days ago
Job description
Join a Growing Remote Team
We are seeking a friendly, professional, and customer-focused Customer Support Specialist to assist clients and provide exceptional service in a remote work environment.
This role involves helping customers with questions, providing support throughout their experience, and ensuring a high level of satisfaction. You#39;ll support clients within the travel and hospitality industry while working from the comfort of your home.
Responsibilities
- Respond to customer inquiries via phone, email, and online platforms
- Provide professional and timely customer support
- Assist clients with service requests and travel-related questions
- Maintain accurate customer records and documentation
- Communicate clearly and effectively with customers
- Help resolve issues and provide appropriate solutions
- Follow company procedures and service standards
Qualifications
- Strong communication and customer service skills
- Positive attitude and professional demeanor
- Ability to work independently in a remote environment
- Basic computer and internet proficiency
- Strong organizational skills and attention to detail
- Customer service, hospitality, or travel experience is a plus but not required
What We Offer
- Remote work opportunity
- Flexible scheduling options
- Training and support provided
- Supportive team environment
- Opportunities for professional growth
Apply Today
If you enjoy helping people and delivering excellent customer service, we#39;d love to hear from you. Apply today to be considered for the next step in the hiring process.
About HB Travels
Sourced by ZipRecruiter