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Remote Chat Support Jobs in Mount Prospect, IL (NOW HIRING)

C&S Elite Getaways

Customer Care Coordinator

Chicago, IL · Remote

$18.50 - $24.25/hr

We are looking for a motivated and detail oriented individual to join our remote team. In this ... Key Responsibilities * Provide support via email, chat, and phone * Assist with updates, changes ...

Mcdonagh demolition

IT Helpdesk

Chicago, IL · Remote

$35 - $65/hr

... remote technical support to employees and customers. Troubleshoot hardware, software, connectivity, account, and access issues. Respond to support requests through ticketing systems, email, chat, or ...

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Showing results 21-40

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Mount Prospect, IL

Remote Chat Support information

See Mount Prospect, IL salary details

$14

$25

$44

How much do remote chat support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote chat support in Mount Prospect, IL is $25.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.17 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Mount Prospect, IL?

For Remote Chat Support jobs in Mount Prospect, IL, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Mount Prospect, IL look for?

The top searched job categories for Remote Chat Support jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Remote Chat Support jobs?

Cities near Mount Prospect, IL with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Mount Prospect, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,826 per year, or $25.9 per hour.

Franchise Support Specialist (Remote - Chicago Area Preferred)

WIN Home Inspection

Chicago, IL • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Description for Franchise Support Specialist (Remote - Chicago Area Preferred):

Want to play a key role in helping small business owners succeed?

WIN Home Inspection is looking for a Franchise Support Specialist to champion our franchise owners. You'll be their go-to partner, coordinating across marketing, training, and tech teams, while also supporting projects that strengthen our franchise system.

What You'll Do:

  • Be the main point of contact for franchise owners, building trust and rapport
  • Champion and coordinate requests with internal marketing, training, and tech teams
  • Provide responsive, empathetic support and follow-through on client needs
  • Contribute to projects such as training programs, marketing reviews, and process improvements
  • Troubleshoot and provide guidance as you grow expertise in our systems

What We're Looking For:

  • Friendly and empathetic with a flair for marketing
  • Natural leader with a drive to grow professionally and personally
  • Quick learner, organized and persistent in getting things done
  • 4+ years in client service or customer success (preferred but not required)

Why WIN

  • 100% remote role (Chicago-area candidates preferred)
  • Collaborative, inclusive culture built on respect and growth
  • Health, dental, vision insurance + PTO + 401(k) match
  • Career development and advancement opportunities

Apply