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Remote Chat Support Jobs in Mitchell, SD (NOW HIRING)

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Remote Chat Support information

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$14

$26

$45

How much do remote chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote chat support in Mitchell, SD is $26.31, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $28.65 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Mitchell, SD?

For Remote Chat Support jobs in Mitchell, SD, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Mitchell, SD look for?

The top searched job categories for Remote Chat Support jobs in Mitchell, SD are:

What cities near Mitchell, SD are hiring for Remote Chat Support jobs?

Cities near Mitchell, SD with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Mitchell, SD as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $54,726 per year, or $26.3 per hour.

eLation Financials Support Specialist

Innovative Systems LLC

Mitchell, SD • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Innovative Systems is currently seeking applicants for a eLation Financials Specialist to join our talented team.

This position is located in Mitchell, SD.

Remote work will be considered for the right candidate with eLation Financials experience.

This position reports to the eLations Financials Support Manager. It is a full time scheduled based on a 40-hour work week with availability between 8am to 5pm CST.

Travel is required with this position, both to Mitchell, SD and to our client sites.

Having an accounting or financial software experience and/or education will be critical to your success in this position. Additionally, your technical abilities will enable you to address client's software-related inquiries.

When you are part of the eLation Financials team, you will:

  • Provide exceptional customer service, support, training, and data verification for our clients that use the software via various channels, including phone, email and a ticketing system from 8am to 5pm CST. Occasionally provide after-hours support, as needed.
  • Lead software conversions independently, including data verification and assisting clients in configuration of the software to meet their business needs.
  • Train clients on functionality within the software.
  • Troubleshoot technical issues, and provide step-by-step guidance for issue resolution.
  • Understand clients’ accounting processes and offer insights on utilizing the software for optimal results.
  • Collaborate with the development team to escalate and prioritize complex technical issues.
  • Document and track client interactions and resolutions in our ticketing system.
  • Create support documentation, knowledge base articles and video tutorials.

These are skills that we are looking for in our ideal candidate:

  • Bachelor’s degree in Accounting, Finance, Business or related field or equivalent experience.
  • Strong foundational knowledge of accounting principles and practices.
  • Basic to intermediate technical skills, with the ability to troubleshoot software-related issues
  • Excellent communication skills, both written and verbal.
  • Customer-centric attitude with a focus on delivering exceptional customer support.
  • Strong organizational skills and the ability to manage multiple client issues and projects simultaneously.
  • Familiarity with financial software is a plus.
  • Previous customer support experience is an advantage.
  • Experience with telecommunication companies, electric cooperatives or municipalities is preferred.

These skills would be helpful but are not required:

  • Telecommunications industry experience.
  • Experience working with our eLation Financials software.

If you aren’t excited to work for Innovative Systems yet, we want to tell you a little more about what we can offer to the right candidate:

  • Competitive wages
  • Generous Paid time off
  • 10 paid holidays
  • 401(k) matching
  • Company paid family Blue Cross Blue Shield health insurance plan
  • Company contributions to an HSA plan
  • Company paid employee Dental Insurance
  • Company paid employee Vision Insurance
  • Company paid Life Insurance
  • Company paid Short & Long Term Disability Insurance

  • If you are passionate about software development and eager to make an impact for a fast-moving company, we encourage you to apply for this exciting opportunity to join our team. Please submit your resume and cover letter outlining your qualifications and relevant experience. We look forward to hearing from you.


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