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Remote Chat Support Jobs in Kent, OH (NOW HIRING)

Fortress SRM LLC

Service Desk Analyst I

Independence, OH · Remote

$21 - $24/hr

Provide remote support to managed services customers using remote monitoring and management (RMM) tools. * Accurately document all work performed, including time entries, troubleshooting steps, and ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Kent, OH

Remote Chat Support information

See Kent, OH salary details

$13

$23

$40

How much do remote chat support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote chat support in Kent, OH is $23.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.87 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Kent, OH?

The most popular types of Chat Support jobs in Kent, OH are:

What are popular job titles related to Remote Chat Support jobs in Kent, OH?

For Remote Chat Support jobs in Kent, OH, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Kent, OH look for?

The top searched job categories for Remote Chat Support jobs in Kent, OH are:

What cities near Kent, OH are hiring for Remote Chat Support jobs?

Cities near Kent, OH with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Kent, OH as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,401 per year, or $23.8 per hour.

Customer Service Representative- Part Time Customer Service Representative/Call Center Rep (Remote)

Automated Health Systems, Inc.

Akron, OH • On-site, Remote

$15.25 - $20.75/hr

Part-time

Dental, Vision, Retirement, PTO

Posted 17 days ago

Automated Health Systems rating

6.0

Company rating: 6.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

193rd of 226 rated it services

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote however you will be required to pick up in Pittsburgh, PA.
Hours: Part Time 1:00pm - 6:00pm Monday - Friday
Responsibilities:
  • Assisting individuals with information and support regarding benefits.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.

Benefits:
  • Dental/Vision/401(k)/Paid Time Off
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities

Qualifications:
  • Minimum 2 years' experience in a call center environment required.
  • Experience in health/human services and knowledge of Medicaid preferred.
  • Strong PC proficiency required.
  • High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
  • Bilingual skills a plus.

AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com
"The Enlightened Choice in Health Service Management"

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