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Remote Chat Support Jobs in Inver Grove Heights, MN

Addison Group

Support Specialist

Saint Paul, MN · Remote

$40 - $45/hr

Remote Industry: Healthcare Pay Rate: $40 - $45 / HR Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits. We are currently hiring for a Support Specialist. Duties will ...

Centstone

Service Desk Support Analyst

Minneapolis, MN · Remote

$21 - $28.75/hr

Minnesota (Remote) Employment Type: Contract Schedule: Standard Business Hours (Occasional On-Site Meetings as Required) Experience: 2-4+ Years of Technical Support or Service Desk Experience About ...

3M

Regional Distribution Leader

Saint Paul, MN · Remote

$113K - $139K/yr

Remote Remote - Minnesota Full time R01169052 Regional Distribution Leader - Packaging Channel ... Supporting Your Well-being 3M offers many programs to help you live your best life - both ...

ABB

VFD Technical Support Specialist

Minneapolis, MN · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Inver Grove Heights, MN

Remote Chat Support information

See Inver Grove Heights, MN salary details

$15

$27

$46

How much do remote chat support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote chat support in Inver Grove Heights, MN is $27.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $29.62 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What job categories do people searching Remote Chat Support jobs in Inver Grove Heights, MN look for?

The top searched job categories for Remote Chat Support jobs in Inver Grove Heights, MN are:

What cities near Inver Grove Heights, MN are hiring for Remote Chat Support jobs?

Cities near Inver Grove Heights, MN with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Inver Grove Heights, MN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,565 per year, or $27.2 per hour.

Support Specialist

Addison Group

Saint Paul, MN • Remote

$40 - $45/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

Job description

Job Title: Support Specialist

Location: Remote

Industry: Healthcare

Pay Rate: $40 - $45 / HR

Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits.

Job Description:

We are currently hiring for a Support Specialist. Duties will consist of taking incoming calls pertaining to support helping participants of programs set goals, make progress in their mental health journey, and identify needs.

Key Responsibilities:

  • Create a positive, warm and welcoming safe space for clients.
  • Take inbound calls regarding support services, identify areas to support with unmet needs, and set goals and plans for follow-up.
  • Manage caseload by responding to transfer calls and place outbound calls with established participants.
  • Assist clients in understanding employer benefits, eligibility, and available resources.
  • Complete strong and clear documentation.
  • Other duties as assigned.

Qualifications:

  • Must have a Master's degree in Social Work, Counseling, Psychology, Health & Wellness Coaching, or a related health field.
  • Must have at least 2 years of providing behavioral health or solution focused support.
  • Must be able to work full time hours Monday thru Friday within the hours of 10AM-8PM CST.
  • Must have excellent written and verbal communication abilities.
  • Must have strong organizational and time-management skills.
  • Must strong follow-up skills.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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