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Remote Chat Support Jobs in Hanover, MD (NOW HIRING)

OBXtek Inc.

Tier 2 APR After Hours Support

Washington, DC · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Deliver high-quality support via phone, email, chat, and remote-access tools. * Communicate technical solutions clearly to non-technical customers. * Provide support to senior-level government ...

ForgeFit

Remote Customer Service Specialist

Washington, DC · On-site +1

$19.25 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Baltimore, MD · On-site +1

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Optimal Networks

SupportCenter Specialist - Tier 1

Rockville, MD · Remote

$25 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Position Summary As an Optimal SupportCenter Specialist, you will provide remote support services ... chat tools. * Comfortable working a shift that falls between 10:00 AM and 9:00 PM to help provide ...

Proofpoint

Staff Product Support Engineer

Washington, DC · On-site +1

$214K/yr

... chat and resolve technical support issues in this product area. This may include installing ... Responding to technical support ticket and providing remote support to customers * Working with ...

Liveops

Remote Customer Service Representative

Laurel, MD · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Liveops

Remote Customer Service Representative

Bowie, MD · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Hanover, MD

Remote Chat Support information

See Hanover, MD salary details

$14

$25

$44

How much do remote chat support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote chat support in Hanover, MD is $25.92, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.22 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Hanover, MD?

For Remote Chat Support jobs in Hanover, MD, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Hanover, MD look for?

The top searched job categories for Remote Chat Support jobs in Hanover, MD are:

What cities near Hanover, MD are hiring for Remote Chat Support jobs?

Cities near Hanover, MD with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Hanover, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $53,908 per year, or $25.9 per hour.

Remote Hotel Reservations Specialist | Customer Support

Destination Careers

Baltimore, MD • On-site, Remote

$45K - $65K/yr

Full-time

Re-posted 14 days ago

Job description

Location: Remote (U.S.)
Employment Type: Flexible Remote Position
Industry: Travel & Hospitality
About the Role
We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You'll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish.
Key Responsibilities
Process and confirm hotel bookings through preferred travel partners
Communicate with clients regarding rates, availability, and details
Provide professional customer service via phone, email, or chat
Research properties and destination amenities to match client needs
Maintain accurate records of reservations and client preferences
What You'll Bring
Exceptional communication and organization skills
Enthusiasm for travel, hotels, and guest satisfaction
Self-discipline and accountability in a remote environment
Basic computer proficiency and comfort learning new systems
What We Provide
100 % remote structure with flexible scheduling
Access to professional travel training and certification paths
Mentorship and advancement opportunities within Destination Knot
Access to industry discounts after completion of onboarding
Start your remote career in travel with a team that values service, growth, and professionalism.
$45,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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