ZipRecruiter

Log In

2

Remote Chat Support Jobs in Guaynabo, PR (NOW HIRING)

All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Guaynabo, PR

Remote Chat Support information

See Guaynabo, PR salary details

$14

$26

$44

How much do remote chat support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote chat support in Guaynabo, PR is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.41 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Guaynabo, PR?

For Remote Chat Support jobs in Guaynabo, PR, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Guaynabo, PR look for?

The top searched job categories for Remote Chat Support jobs in Guaynabo, PR are:

What cities near Guaynabo, PR are hiring for Remote Chat Support jobs?

Cities near Guaynabo, PR with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Guaynabo, PR as of July 2026, with employment types broken down into 58% Full Time, 8% Part Time, and 34% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $54,242 per year, or $26.1 per hour.

Associate, Bilingual Customer Service (Chat)

Oriental Bank

Bayamon, PR • On-site, Remote

$13 - $18/hr

Full-time

Posted 12 days ago

Job description

The Associate, Remote Network (Chat) direct support and communication to channels, support the strategies and initiatives to further the adoption of digital channels among customers. Position works on-site based in Bayamon, PR

MAJOR DUTIES & RESPONSIBILITIES:

  • Deliver proactive and dynamic customer service. Demonstrates a positive and helpful attitude toward customers (internal and external).

  • Refer customers to the digital channel options according to the customers' needs.

  • Support the definition and development of digital channels adoption strategies for existing and new clients.

  • Visit physical channels to provide feedback and communicate defined strategies related to digital channels adoption.

  • Throughout direct observation of clients and customers' conduct, apply gained insights/data to create pitch-perfect digital briefs and customer journeys.

  • Stay up to date on current and future Oriental's digital channels capabilities to provide the most cutting-edge insights and guidance to personnel.

  • Participate in presentations as an expert in the digital channels' arena.

  • Participate in testing process as part of the development of new digital tools.

  • Support the generation of continuous motivation, contests, and different initiatives to achieve results.

  • Support the preparedness of processes, communications, guided, facts sheets or any necessary documentation to serve as tools for branches.

  • Other duties may be assigned.

EDUCATION AND EXPERIENCE:

  • Bachelor's degree in Business Administration with major in finance or related field, preferable.

  • Two (2) years' experience in a financial services company or related work of management. Required

  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.

  • Excellent Knowledge in industry operating policies, procedures and regulations (state and federal).

  • Excellent analytical skills to determine critical issues and areas in need of improvement and the ability to find creative solutions while considering all aspects, departments and individuals affected.

  • Excellent written and verbal communication skills with a demonstrated ability to create processes and procedures and to lead a project and communicate results as well as carry out new policies and procedures.

  • Fully Bilingual - English and Spanish (written and verbal). required.

  • Proficiency in MS Office (Word, Excel, Outlook), reporting systems and other business applications required.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

WORK AUTHORIZATION & ELEGIBILITY:

  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

Recruitment Privacy Statement

Compliance Posters

Apply