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Remote Chat Support Jobs in Gilbert, SC (NOW HIRING)

Liveops

Remote Customer Service Representative

Aiken, SC · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Afni, Inc.

Remote Customer Service Representative

SC · On-site +1

$14.75 - $20/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

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All JobsRemote Chat Support JobsRemote Chat Support Jobs in Gilbert, SC

Remote Chat Support information

See Gilbert, SC salary details

$12

$22

$38

How much do remote chat support jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for remote chat support in Gilbert, SC is $22.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.13 per hour, depending on experience, location, and employer.

What is a Remote Chat Support job?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in a Remote Chat Support role?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in the Remote Chat Support position, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What job categories do people searching Remote Chat Support jobs in Gilbert, SC look for? The top searched job categories for Remote Chat Support jobs in Gilbert, SC are:
What cities near Gilbert, SC are hiring for Remote Chat Support jobs? Cities near Gilbert, SC with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Gilbert, SC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $46,103 per year, or $22.2 per hour.
Customer Service Representative - Remote

Customer Service Representative - Remote

VIPdesk Connect

Columbia, SC • Remote

$18/hr

Temporary

Posted 12 days ago

Job description

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. At VIPdesk Connect, we are passionate about delivering "more human" customer service. Our core values are central to how we do business. That's why we have partnered with some of the world's best iconic brands to provide an elevated customer experience. 
 
Our  Seasonal Customer Service Representatives are solution-oriented professionals and part of a diverse and engaged team dedicated to working with customers of a leading online apparel & accessories retailer. As part of this team, you provide an authentic customer experience via phone, email, and chat, and utilize a variety of software tools to navigate customer accounts, facilitate orders and returns, research and respond to product inquiries, and communicate recommendations and effective solutions. Your focus is always on providing best-in-class customer service. 
 
This work-from-home position is a full-time Seasonal role through mid to late October. 
What You'll Do
  • With the utmost professionalism, represent a well-respected, leading online tuxedo rental company with expertise, positivity, and a can-do attitude
  • Respond to customer inquiries and requests through phone, chat, SMS, email, and social media, with a focus on phone communication.
  • Answer questions about product information, order placement, order and delivery status, product returns, policies, as well as provide website navigation, troubleshooting assistance, and handling escalated issues
  • Take ownership of issues and follow through to solve problems while exercising sound judgment, focusing on achieving resolutions
  • Convey excitement, authenticity, and a deep appreciation for the mission and values of the brand
  • Address questions about accounts, products, and services, as well as provide troubleshooting and website assistance.
  • Share insights on emerging customer trends and recommend process improvements.
  • Attend training and participate in cross-training opportunities to enhance skills and knowledge.
  • Meet performance metrics such as customer satisfaction, average handle time, quality, and productivity.
  • Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting initiatives to promote diversity and inclusion in the workplace.
What We're Looking For
  • At least a year of customer service experience
  • High school diploma or GED
  • Proficiency with Microsoft Office suite of applications; must be technically savvy
  • Effective communication skills, both written and verbal
  • Desire to learn and grow in a team environment with the ability to respond positively to change, embracing challenges
  • Home-office environment, internet connection, USB headset, router, modem, webcam, and a computer system that meets VIPdesk Connect remote office policies and maintenance requirements.
  • Able to provide a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction
  • Able to successfully pass credit, criminal, and employment reference security checks where permissible by state and local regulations
  • While this is a work-from-home opportunity, you must currently reside in one of these states:  AR, AZ, FL, GA, IN, KY, MD, NC, NM, NV, OH, SC, TN, TX, UT, VA, or WI
Preferred Qualification
  • Experience in a fast-paced call center environment
  • Experience working with a customer service ticketing system (e.g., Zendesk, Talkdesk, SalesForce) desired
  • Previous remote work experience
  • Experience in the bridal, formalwear, or wedding industry
$18 - $18 an hour
Rate for the Customer Service Representative, Level : $18 per hour
 
$300 Sign-On Bonus
Who We Are      
 
At VIPdesk Connect, we believe brand loyalty is earned with every customer interaction. Each experience is an opportunity to reinforce a customer's love for a brand. And no matter how leading-edge our technology is, it will never replace the power of the one-to-one connection. It's why we have built a culture that cares. It is why our team knows how to connect with customers, human to human. We believe in creating a supportive workplace where we listen to one another, feel comfortable sharing ideas, and work together to achieve our goals. Our positive energy leads to team member innovation, creativity, and happiness.     
 
VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company's achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.     
 
VIPdesk Connect, Inc. is proud to be an equal opportunity employer, M/F/D/V
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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