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Remote Chat Support Jobs in Georgetown, TX (NOW HIRING)

Steer

Technical Support Specialist - Remote

Austin, TX · On-site +1

About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...

Fyxer

Senior Customer Support Specialist

Austin, TX · Remote

$75K - $85K/yr

What You'll Be Doing * Own the front line of customer support across chat, email and video ... This will be a fully remote role to begin with as we build out our Austin presence. Hence, you must ...

Liveops

Remote Customer Service Representative

Austin, TX · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

Hired Recruiters

Senior Fullstack Engineer

Austin, TX · On-site +1

$100K - $150K/yr

... chat! * Founded 2018 * Seed Company * Citizenship and Green card only * Salary: $100k - $150k ... Austin, New York City, San Francisco & Remote (Hires Remotely in North America) * 3+ Years of ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Georgetown, TX

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How much do remote chat support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote chat support in Georgetown, TX is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $26.35 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are the most commonly searched types of Chat Support jobs in Georgetown, TX?

The most popular types of Chat Support jobs in Georgetown, TX are:

What are popular job titles related to Remote Chat Support jobs in Georgetown, TX?

For Remote Chat Support jobs in Georgetown, TX, the most frequently searched job titles are:

What job categories do people searching Remote Chat Support jobs in Georgetown, TX look for?

The top searched job categories for Remote Chat Support jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Remote Chat Support jobs?

Cities near Georgetown, TX with the most Remote Chat Support job openings:

Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Georgetown, TX as of August 2026, with employment types broken down into 75% Full Time, 8% Part Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,339 per year, or $24.2 per hour.

Technical Support Analyst

CSC (Corporation Service Company)

Austin, TX • Remote

Full-time

PTO

Posted 25 days ago

Job description

Technical Support Analyst 

Remote-United States

Monday to Friday from 9 to 6 EST, 8-5 CST, and 7 to 4 MST

*Some weekend overtime may be required 

The Technical Support Analyst (TSA) is a developmental level position within the Support organization primarily responsible for working with CSC Corptax customers to help with inquiries related to the server and workstation installation and maintenance of Corptax products.  The TSA develops a high-level knowledge of the Corptax products and couples that with technical knowledge of Microsoft enterprise systems and related information technologies to validate customer installations and triage customer questions.  

The TSA's primary role is to respond to all customer inquiries regardless of the inbound support channel: online case, phone, email, chat, etc. for questions of a technical nature.  This role will occasionally require overtime, including weekends based on customer filing trends/needs.  A rotating on-call will be required.  Travel is not typically required for this position. 

Some of the things you will be doing: 

  • Provide technical case support (all channels) for all Corptax customers and other internal Corptax teams using the then-current tools available to the Support organization. 
  • Understand customer needs and provide personalized support to assigned customers or other customers as requested based on areas of specialization/expertise and customer need.
  • Respond to and provide appropriate solutions to intermediate level customer inquiries while maintaining moderate case closure rates.
  • Collaborate with team members in a fast-paced environment.
  • Work under clearly defined guidelines, with moderate supervision, making sound decisions based on previous experience and confirming your conclusions with more senior level team members prior to execution.
  • Document all customer issues in the Corptax case tracking system and assign or document appropriate solutions to the customer issue. 
  • Review knowledge base solutions within professional expertise to ensure overall quality of our resources and digital support capabilities. 
  • Develop proficiency in all Corptax products from a technical perspective. 
  • Perform release testing, as required, of customer scenarios both prior to and after a new Corptax product release. Testing is a shared responsibility, including triage of new product releases and identifying potential required software enhancements. 
  • Assist on various projects as assigned. 
  • Learn new technology and experiment with potential internal efficiency solutions. 
  • Demonstrate consistent exemplary standards of ethical conduct. 
  • Promote a culture of cooperation, collaboration, and connection within the support team, as well as globally with other CSC business units.

What technical skills, experience, and qualifications do you need?

  • Position requires 3-4 years of relevant software support experience, ideally in Microsoft systems such as Windows Server, IIS, SQL Server, and SharePoint.
  • Exposure to automation, packaging, and monitoring tools such as Ansible, PowerAutomate, SailPoint, Elastic, SSCM, Microsoft Intune, and API's.
  • Bachelor's degree in a technology field is preferred or relevant experience. 
  • High standards of customer service and support, honesty, and integrity. 
  • Proficiency with Microsoft products. 
  • Ability to quickly learn Corptax technologies.  
  • Ability to accurately and completely document case information into the Corptax case tracking software. 
  • Excellent problem-solving skills.  
  • Strong, positive attitude and work ethic desired.  
  • Ability to work independently and as part of a team, possessing moderate conflict resolution and negotiation skills to provide positive customer experiences. 
  • Strong communication skills - both written and verbal. 
  • Strong interpersonal skills.
  • Self-motivated with a drive for continuous improvement.

*This role is not eligible for employment visa sponsorship (e.g., H1B, TN, E3) now or in the future.

At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $59,884.28 to $76,628.71

#Remote #CSCCorptaxcareers 

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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