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Remote Chat Support Jobs in Encinitas, CA (NOW HIRING)

TEKsystems

Customer Technical Support

San Diego, CA · Remote

$18.50/hr

Responsibilities include supporting customers via phone, chat, email, and outbound calls ... remote position. Application Deadline This position is anticipated to close on Aug 7, 2026. About ...

The Marlin Alliance

Tactical Radio Technician

San Diego, CA · Remote

$120K - $200K/yr

... Remote The Marlin Alliance is seeking an experienced Tactical Radio Technician to support a federal ... Tactical Chat and WINKDU. * Demonstrated experience providing training, troubleshooting, and ...

The Marlin Alliance

Tactical Radio Technician

San Diego, CA · Remote

$120K - $200K/yr

... Remote The Marlin Alliance is seeking an experienced Tactical Radio Technician to support a federal ... Tactical Chat and WINKDU. * Demonstrated experience providing training, troubleshooting, and ...

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All JobsChat Support JobsRemote Chat Support JobsRemote Chat Support Jobs in Encinitas, CA

Remote Chat Support information

See Encinitas, CA salary details

$15

$27

$48

How much do remote chat support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote chat support in Encinitas, CA is $27.98, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.48 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Encinitas, CA? For Remote Chat Support jobs in Encinitas, CA, the most frequently searched job titles are:
What job categories do people searching Remote Chat Support jobs in Encinitas, CA look for? The top searched job categories for Remote Chat Support jobs in Encinitas, CA are:
What cities near Encinitas, CA are hiring for Remote Chat Support jobs? Cities near Encinitas, CA with the most Remote Chat Support job openings:
Remote Chat Support jobs near you
Infographic showing various Remote Chat Support job openings in Encinitas, CA as of August 2026, with employment types broken down into 73% Full Time, 9% Temporary, and 18% Contract. Highlights an 100% Remote job distribution, with an average salary of $58,193 per year, or $28 per hour.

Technical Support Representative I (Remote)

HME

Carlsbad, CA • On-site, Remote

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting the standard for drive-thru headsets and timer systems in the quick service restaurant (QSR) industry to developing professional audio equipment used in the Olympic Games, HME strives to create the newest, most innovative products on the market while providing quality care and attention to its customers. Come join our team!
HME is currently looking for a Technical Support Representative, 100% remote for our call center. The Call Center is open Monday through Friday from 5 AM to 7PM and Saturday through Sunday from 7 AM to 3:30 PM/PST.Candidates must be willing to work a flexible 40-hour work week, and reside in one of the following states: Arizona, Florida, Texas, Missouri, California. Relocation support is not provided for this role.
What you will do in the position:
  • Answer incoming calls from customers and installers
  • Provide operation, troubleshooting, maintenance, and installation support
  • Promote and maintain positive customer relations
  • Provide troubleshooting and repair support to installers and customers over the telephone
  • Instruct installers and customers in equipment installation, operation, and maintenance of equipment and their responsibilities
  • Administer service programs to effectively correct service issues
  • Dispatch installers to perform onsite service to customers with problems beyond the scope of telephone troubleshooting
  • Prepare and maintains daily logs and records
  • Identify and makes recommendations for product improvement
  • Training will be provided

What you will need to succeed in this position:
  • Prior customer service and/or troubleshooting experience in a call center or office environment is preferred (minimum of 12 months)
  • Excellent verbal and written communication
  • Proven excellent attendance history in your previous employment
  • Computer literacy in various applications including e-mail, MS Office Suite, and customer databases
  • Must have flexibility with shifts, including weekend coverage

Pay Rate is $19.00 - $21.00/hr. and this is the pay range we reasonably expect to pay for the role. This may vary depending on experience and other factors. Our benefits package includes tuition reimbursement; 3 weeks paid vacation your first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job. The employee must regularly lift and move up to 10 pounds.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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